Access Guide

Search Access Guide

Branch Adaptations

There are ‘Speak Easy’ cards which will be out in the banking hall or on the counter. These are communication cards for people who find it difficult to speak.
Learn more about 'Speak Easy' (opens a new window).
You can request documents in alternative formats including Braille, large print and audio. A colleague can help with this.
Remote foreign language interpreters are available. A colleague can help with this.
Remote or In-person BSL interpreters can be booked in advance. A colleague can help with this.

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is not a public car park nearby.
- There is a taxi rank.
- The nearest train station is Dewsbury.
- The nearest bus station is Dewsbury.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free access via a steep ramp at the most accessible entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
Getting Help and Assistance View
- Seating is available.
- There is a portable hearing assistance system.

Right side ATM

Left side ATM

Bollard

Ramp

Entrance steps

First set of doors

Second set of doors

This entrance is located at the front of the building.
The approach to the entrance has a bollard.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is ramped and stepped access at the entrance.
The ramp bypasses the steps.
The ramp has a steep gradient.
There are not any level resting areas along the ramp.
The ramp is between 75cm and 150cm wide.
There is a handrail on the left going up.
There are 3 steps as you enter.
There is a handrail on the right going up.
The handrail is not easy to grip.
The handrail covers the flight of stairs throughout its length.
The handrail does not extend horizontally beyond the first and last step.
The steps are clearly marked.
The steps have tactile markings at the top and bottom.
The height of the steps is not between 15cm and 18cm.
The height of the highest step is 14cm.
The depth of the steps is not between 30cm-45cm.
There are double automatic doors.
The doors open away from you.
The width of the opening is 165cm.
There is a small lip on the threshold of the opening.
The doors have a medium colour contrast.
There is a second, single automatic door.
The door opens away from you.
The width of the opening is 94cm.
There is a small lip on the threshold of the opening.
The door has a low colour contrast.

The counter is located straight ahead as you enter.
The distance from the entrance is 4m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 118cm.
There is not a lowered section at the counter.
The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
There is a portable hearing assistance system on request.
There may be background noise in this area.
Lighting levels vary due to the use of large glazed walls.

There is step-free level access throughout all areas.
The contrast between the walls and floor varies between low and high along circulation routes.
There may be background noise.
Area signage is not provided.
Seating available for customers includes: chairs with armrests, chairs without armrests, armchairs and stools.
Furniture available in this branch includes: tables and coffee tables.
The surface height of some of the tables is suitable for wheelchair users.
The clear height under some of the tables is suitable for wheelchair users.
Lighting levels vary due to the use of large glazed walls.
There are 5 meeting rooms in this branch.
Of these meeting rooms, there is step-free access to 5 of them.

Meeting room door

A 360 degree image of the meeting room

The room is located to the back of the branch.
The distance from entrance is 15m.
The most accessible route to the room has step-free level access.
There are no doors to open along the most accessible route.
There is written text signage on or near the door.
There is step-free level access into the room.
There is a single manual door.
The door opens away from you.
The door requires effort to open.
The width of the opening is 77cm.
The door has a high colour contrast.
There is step-free level access throughout.
There is not room for a wheelchair user to manoeuvre.
There is space for an assistance dog to rest.
The walls and floor have a high colour contrast.
Seating available in this room includes: chairs with armrests.
Furniture available in this room includes: desks.
The desks are fixed.
The surface height of the tables/desks is suitable for wheelchair users.
The clear height under the tables/desks is not suitable for wheelchair users.
There is a portable hearing assistance system on request.
Additional facilities/services include: a flashing fire alarm.
There may be background noise in this room.
Lighting levels were even at the time of the survey, with unshaded light sources.