Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Virgin Money Newton Mearns

15A The Avenue, Newton Mearns, G77 6AA

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Branch Adaptations

  • There are ‘Speak Easy’ cards which will be out in the banking hall or on the counter. These are communication cards for people who find it difficult to speak.
  • Learn more about 'Speak Easy' (opens a new window).
  • You can request documents in alternative formats including Braille, large print and audio. A colleague can help with this.
  • Remote foreign language interpreters are available. A colleague can help with this.
  • Remote or In-person BSL interpreters can be booked in advance. A colleague can help with this.

Overview

Parking

  • Public Parking View
    • There is a public car park located in The Avenue.
    • The name of the car park is The Avenue Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

ATMs (External)

  • There is one ATM.
  • The ATM is located on the right of the branch.
  • The ATM is not clearly signed.
  • This ATM is a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 90cm and 128cm.

Entrance (Branch)

  • This entrance is located on the left as you enter The Avenue Shopping Centre.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 86cm.
  • The doors open by sliding.
  • The width of the opening is 170cm.
  • The doors have a low colour contrast.

Branch

  • There is step-free level access throughout all areas.
  • The flooring is shiny.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some of the walls have a reflective finish.
  • Access throughout may include pillars, permanent physical obstructions and moveable physical obstructions.
  • There is no (or very little) background noise.
  • Area signage is not provided.
  • Seating available for customers includes: chairs with armrests and benches.
  • Some seating is fixed.
  • Furniture available in this branch includes: tables and desks.
  • The tables and desks are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • The surface height of the desks is not suitable for wheelchair users.
  • The clear height under the desks is suitable for wheelchair users.
  • Lighting levels vary due to the use of large glazed walls.
  • There are 2 meeting rooms in this branch.
  • Of these meeting rooms, there is step-free access to 2 of them.

ATMs (Internal)

  • The ATMs are located at the rear left of the branch.
  • The ATMs are not clearly signed.
  • All of the ATMs are Talking ATMs.
  • Headphones for ATMs cannot be provided.
  • The ATM surveyed was a cash withdrawal and pay in machine.
  • The height of the ATM features vary between 97cm and 135cm.
  • There is not a lowered ATM available.

Counter

  • The counter is located at the rear right of the branch.
  • The distance from the entrance is 10m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 106cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The counter has screens which may affect the ability of someone to lip read.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels vary due to the size of the space.

Meeting Room

  • The room is located on the left of the branch.
  • The distance from the entrance is 7m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 83cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is not room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: desks.
  • The desks are fixed.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.