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Howletts Wild Animal Park - The Coffee House

Bekesbourne Lane, Bekesbourne, Littlebourne, Canterbury, CT4 5EL

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Access Guide

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Summary

  • The most accessible entrance has manual doors and a steep ramp/slope.
  • This entrance is main entrance at the front of the building.
  • There are 1 floors once inside.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating.

Entrance

  • The entrance surveyed is located at the front of the building.
  • There is step-free access at this entrance, via ramp/slope.
  • The ramp has a steep gradient and a width of at least 150cm .
  • There are double manual doors (with one door locked) which open towards you.
  • The width of the opening is 83cm.
  • There is not a second set of doors.

Eating and Drinking

  • This is a café which serves hot and cold snacks.
  • There is step-free level access.
  • There is a counter where food and drink can be ordered and staff can provide assistance.
  • Menu types include; written wall menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are low here.
  • There is no (or very little) background noise here.
  • There is a low level counter at the recommended height for wheelchair users.
  • The seating area has: room for a wheelchair user and chairs without armrests.
  • The seating area does not have: tables which are accessible to wheelchair users, a priority table and a mixture of chairs with and without armrests.
  • There are no tables which are at a recommended height for a wheelchair user.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven floorboards.