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Macknade - Faversham

Selling Road, Faversham, Kent, ME13 8XF

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Access Guide

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Summary

  • There is onsite parking available here with designated Blue Badge parking.
  • The most accessible entrance has: level step free access and manual doors.
  • There is step free access once inside.
  • Toilet and changing facilities available include: standard toilets and an accessible toilet for the use of everyone.
  • This accessible toilet is approximately 35m from the entrance.
  • This venue also has the following available: seating and facilities for assistance dogs.

Parking

  • This venue has a car park .
  • This is an open air car park with a tarmac, loose chippings and gravel surface.
  • Parking is free for all users.
  • There are 2 Blue Badge parking bays.
  • The nearest Blue Badge bay is 20m from the entrance.
  • Potential obstacles between the Blue Badge parking and the entrance include uneven surfaces.
  • There is not a designated drop-off point.
  • Comments View
    • Blue badge bays are marked by signs on the wall and are adjacent to the entrance.
    • There are curved barriers designed for cycles on the approach to the entrance which may be an obstacle for some visitors.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is Faversham.
  • Faversham Station is approximately 1.1 miles away.

Entrance

  • There is step-free access at this entrance.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 137cm.
  • There is a second set of doors.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 130cm.

Inside Access

  • There is step-free access throughout the majority of the venue.
  • There is no (or very little) background noise here.

Shop

  • The majority of aisle widths are 150cm+.
  • There is step-free access to the till(s).
  • There is not a low level till at the recommended height for wheelchair users.
  • Services/facilities available in the shop include: a portable card machine for payment, a member of staff to provide assistance and wheelchair attachable trolleys.
  • There is no (or very little) background noise here.

Counter (Delicatessen)

  • There is step-free access to this counter.
  • There is not a low level counter at the recommended height for seated users.
  • There is no (or very little) background noise here.
  • The counter does not have a hearing assistance system.

Ramp or Slope (Access to Butchery)

  • A width of at least 150cm and There is a ramp with a steep gradient .
  • The ramp has a handrail in the centre.

Counter (Butchery)

  • There is ramped/sloped access to this counter.
  • There is not a low level counter at the recommended height for seated users.
  • There is background noise here.

Eating and Drinking (Café)

  • This is a café which serves hot and cold meals and snacks.
  • There is step-free access.
  • There is a counter where food and drink can be ordered and staff can provide assistance.
  • Menu types include; handheld menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups and a portable card machine for payment.
  • There is no (or very little) background noise here.
  • There is not a low level counter at the recommended height for wheelchair users.
  • The seating area has: room for a wheelchair user, chairs without armrests and tables which are accessible to wheelchair users.
  • The seating area does not have: a priority table.
  • There are no tables which are at a recommended height for a wheelchair user.
  • The following furniture is permanently fixed: some of the tables.
  • There is an additional seating area downstairs opposite the counter.

Stairs (Café Additional Seating)

  • The floors which are accessible by stairs are LG, G.
  • There are less than 10 steps between floors.
  • The steps are clearly marked with handrails on both sides.
  • The stairs are open.
  • Lighting levels are low at these stairs.

Ramp or Slope (Access to Wines & Spirits)

  • A width of at least 150cm and There is a slope with a slight gradient .
  • The slope does not have handrails.

Entrance (Wine & Spirits)

  • There is ramped/sloped access at this entrance.
  • A width of at least 150cm and There is a slope with a slight gradient .
  • The slope does not have handrails.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 148cm.
  • There is a second set of doors.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 146cm.

Shop (Wines & Spirits)

  • The majority of aisle widths are not 150cm+.
  • There is step-free access to the till(s).
  • There is not a low level till at the recommended height for wheelchair users.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
  • There is background noise here.
  • Lighting levels are low in the shop.

Ramp or Slope and Steps (Pizza and Panuozzo)

  • A width of at least 150cm and There is a ramp with a steep gradient .
  • The ramp has a handrail on the left.
  • There are 2 steps.
  • The steps are not clearly marked but there is a handrail on the right.
  • The ramp overcomes the steps.

Counter (Pizza and Panuozzo)

  • There is ramped/sloped or stepped access to this counter.
  • There is not a low level counter at the recommended height for seated users.
  • There may be background noise here.
  • There are high tables and high stools available in the counter area.

Ramp or Slope (The Food Village)

  • There is a slope with a slight gradient and a width between 75cm and 150cm .
  • The slope does not have handrails.

Eating and Drinking (The Food Village)

  • This is a café which serves hot and cold meals and snacks.
  • There is ramped/sloped access.
  • There is staff can provide assistance and a counter where food and drink can be ordered.
  • Menu types include; handheld menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups and a portable card machine for payment.
  • There is background noise here.
  • There is not a low level counter at the recommended height for wheelchair users.
  • The seating area has: armchairs, chairs with armrests, chairs without armrests and room for a wheelchair user.
  • The seating area does not have: tables which are accessible to wheelchair users and a priority table.
  • There are some tables which are at a recommended height for wheelchair users.
  • The following furniture is permanently fixed: some of the chairs and some of the tables.
  • The main seating area is on a surface of gravel.

Accessible Toilet (Right Hand Transfer)

  • There is step-free access into the accessible toilet.
  • There is a manual door which opens inwards and has a good colour contrast.
  • The door has a twist lock.
  • The width of the accessible toilet door opening is 83cm.
  • The dimensions of the cubicle are 230cm x 170cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat.
  • The lateral transfer space is 120cm (from the side of the toilet pan to the wall).
  • There is a push button flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The following have a good colour contrast with their surroundings: the internal door, some grab rails and the floor.
  • The following have a less clear colour contrast with their surroundings: some grab rails, the dropdown rail and the toilet seat.
  • There is pull cord emergency alarm at a recommended height for a seated user.
  • The cubicle also has: a waste bin with lid and a sanitary bin.
  • The wash basin tap type is twist/turn.
  • The following fixtures are at the recommended height: the toilet seat, the toilet roll holder and a coat hook for standing users.
  • The following fixtures are not at a recommended height: the wash basin, hand dryer and the baby changing facility.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: the wash basin and hand dryer.

Standard Toilet(s) (Shop)

  • There is step-free access into the toilet(s).
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is sensor.

Steps (The Food Village Standard Toilets)

  • There is one step.
  • The step is not clearly marked and there are no handrails.

Standard Toilet(s) (The Food Village)

  • There is stepped access into the toilet(s).
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is twist/turn.