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Summary

• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has: level step free access and manual doors.
• There is step free access once inside.
• Toilet and changing facilities available include: standard toilets and an accessible toilet for the use of everyone.
• This accessible toilet is approximately 35m from the entrance.
• This venue also has the following available: seating and facilities for assistance dogs.

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Parking

• This venue has a car park .
• This is an open air car park with a tarmac, loose chippings and gravel surface.
• Parking is free for all users.
• There are 2 Blue Badge parking bays.
• The nearest Blue Badge bay is 20m from the entrance.
• Potential obstacles between the Blue Badge parking and the entrance include uneven surfaces.
• There is not a designated drop-off point.

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  • Blue badge bays are marked by signs on the wall and are adjacent to the entrance.
  • There are curved barriers designed for cycles on the approach to the entrance which may be an obstacle for some visitors.

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Public Transport

• There is a bus stop within approximately 150m of the venue.
• The nearest train station is Faversham.
• Faversham Station is approximately 1.1 miles away.

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Entrance

• There is step-free access at this entrance.
• There are double manual doors which are permanently held open.
• The width of the opening is 137cm.
• There is a second set of doors.
• There are double manual doors which are permanently held open.
• The width of the opening is 130cm.

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Inside Access

• There is step-free access throughout the majority of the venue.
• There is no (or very little) background noise here.

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Shop

• The majority of aisle widths are 150cm+.
• There is step-free access to the till(s).
• There is not a low level till at the recommended height for wheelchair users.
• Services/facilities available in the shop include: a portable card machine for payment, a member of staff to provide assistance and wheelchair attachable trolleys.
• There is no (or very little) background noise here.

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Counter (Delicatessen)

• There is step-free access to this counter.
• There is not a low level counter at the recommended height for seated users.
• There is no (or very little) background noise here.
• The counter does not have a hearing assistance system.

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Ramp or Slope (Access to Butchery)

• A width of at least 150cm and There is a ramp with a steep gradient .
• The ramp has a handrail in the centre.

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Counter (Butchery)

• There is ramped/sloped access to this counter.
• There is not a low level counter at the recommended height for seated users.
• There is background noise here.

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Eating and Drinking (Café)

• This is a café which serves hot and cold meals and snacks.
• There is step-free access.
• There is a counter where food and drink can be ordered and staff can provide assistance.
• Menu types include; handheld menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups and a portable card machine for payment.
• There is no (or very little) background noise here.
• There is not a low level counter at the recommended height for wheelchair users.
• The seating area has: room for a wheelchair user, chairs without armrests and tables which are accessible to wheelchair users.
• The seating area does not have: a priority table.
• There are no tables which are at a recommended height for a wheelchair user.
• The following furniture is permanently fixed: some of the tables.
• There is an additional seating area downstairs opposite the counter.

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Stairs (Café Additional Seating)

• The floors which are accessible by stairs are LG, G.
• There are less than 10 steps between floors.
• The steps are clearly marked with handrails on both sides.
• The stairs are open.
• Lighting levels are low at these stairs.

You are on Ramp or Slope (Access to Wines & Spirits). Skip to the next section.

Ramp or Slope (Access to Wines & Spirits)

• A width of at least 150cm and There is a slope with a slight gradient .
• The slope does not have handrails.

You are on Entrance (Wine & Spirits). Skip to the next section.

Entrance (Wine & Spirits)

• There is ramped/sloped access at this entrance.
• A width of at least 150cm and There is a slope with a slight gradient .
• The slope does not have handrails.
• There are double manual doors which are permanently held open.
• The width of the opening is 148cm.
• There is a second set of doors.
• There are double manual doors which are permanently held open.
• The width of the opening is 146cm.

You are on Shop (Wines & Spirits). Skip to the next section.

Shop (Wines & Spirits)

• The majority of aisle widths are not 150cm+.
• There is step-free access to the till(s).
• There is not a low level till at the recommended height for wheelchair users.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
• There is background noise here.
• Lighting levels are low in the shop.

You are on Ramp or Slope and Steps (Pizza and Panuozzo). Skip to the next section.

Ramp or Slope and Steps (Pizza and Panuozzo)

• A width of at least 150cm and There is a ramp with a steep gradient .
• The ramp has a handrail on the left.
• There are 2 steps.
• The steps are not clearly marked but there is a handrail on the right.
• The ramp overcomes the steps.

You are on Counter (Pizza and Panuozzo). Skip to the next section.

Counter (Pizza and Panuozzo)

• There is ramped/sloped or stepped access to this counter.
• There is not a low level counter at the recommended height for seated users.
• There may be background noise here.
• There are high tables and high stools available in the counter area.

You are on Ramp or Slope (The Food Village). Skip to the next section.

Ramp or Slope (The Food Village)

• There is a slope with a slight gradient and a width between 75cm and 150cm .
• The slope does not have handrails.

You are on Eating and Drinking (The Food Village). Skip to the next section.

Eating and Drinking (The Food Village)

• This is a café which serves hot and cold meals and snacks.
• There is ramped/sloped access.
• There is staff can provide assistance and a counter where food and drink can be ordered.
• Menu types include; handheld menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups and a portable card machine for payment.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users.
• The seating area has: armchairs, chairs with armrests, chairs without armrests and room for a wheelchair user.
• The seating area does not have: tables which are accessible to wheelchair users and a priority table.
• There are some tables which are at a recommended height for wheelchair users.
• The following furniture is permanently fixed: some of the chairs and some of the tables.
• The main seating area is on a surface of gravel.

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Accessible Toilet (Right Hand Transfer)

• There is step-free access into the accessible toilet.
• There is a manual door which opens inwards and has a good colour contrast.
• The door has a twist lock.
• The width of the accessible toilet door opening is 83cm.
• The dimensions of the cubicle are 230cm x 170cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 120cm (from the side of the toilet pan to the wall).
• There is a push button flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
• There is a dropdown rail on the transfer side.
• The following have a good colour contrast with their surroundings: the internal door, some grab rails and the floor.
• The following have a less clear colour contrast with their surroundings: some grab rails, the dropdown rail and the toilet seat.
• There is pull cord emergency alarm at a recommended height for a seated user.
• The cubicle also has: a waste bin with lid and a sanitary bin.
• The wash basin tap type is twist/turn.
• The following fixtures are at the recommended height: the toilet seat, the toilet roll holder and a coat hook for standing users.
• The following fixtures are not at a recommended height: the wash basin, hand dryer and the baby changing facility.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin and hand dryer.

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Standard Toilet(s) (Shop)

• There is step-free access into the toilet(s).
• The male and female standard toilets were surveyed.
• The wash basin tap type is sensor.

You are on Steps (The Food Village Standard Toilets). Skip to the next section.

Steps (The Food Village Standard Toilets)

• There is one step.
• The step is not clearly marked and there are no handrails.

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Standard Toilet(s) (The Food Village)

• There is stepped access into the toilet(s).
• The male and female standard toilets were surveyed.
• The wash basin tap type is twist/turn.