Skip to main content
The new name for DisabledGo

New Romney Station

2 Littlestone Road, New Romney, Kent, TN28 8PL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.


About this venue

New Romney Station, the headquarters of the railway is home to the Heywood Buffet, Model Railway Exhibition, Heritage Centre, Gift Shop and play areas.

Access Guide

Show Easy Read

Summary

  • There is onsite parking available here with designated Blue Badge parking.
  • The most accessible entrance has: a slight ramp/slope and manual doors.
  • There is step free access to the majority of the venue once inside.
  • Toilet and changing facilities available include: an accessible toilet for the use of everyone and step free standard toilets.
  • This accessible toilet is approximately 35m from the ticket office / shop entrance.
  • This venue also has the following available: seating and facilities for assistance dogs.

Parking

  • This venue has a car park .
  • This is an open air car park with a tarmac surface.
  • Parking is free for all users.
  • There are 3 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 500cm.
  • The nearest Blue Badge bay is 10m from the ticket office / shop entrance.
  • Potential obstacles between the Blue Badge parking and the entrance include uneven surfaces and slopes/ramps.
  • There is not a designated drop-off point.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is New Romney.

Entrance (Ticket Office / Shop)

  • There is ramped/sloped access at this entrance.
  • There is a slope with a slight gradient and a width of at least 150cm .
  • The slope does not have handrails.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 130cm.
  • There is a second set of doors.
  • There are double manual doors (with one door locked) which are permanently held open.
  • The width of the opening is 60cm.
  • Comments View
    • The locked door at the second entrance can be opened to give a wider access width of 120cm.

Shop

  • The majority of aisle widths are 150cm+.
  • All flooring in the shop is smooth and even.
  • There is step-free access to the till(s).
  • There is not a low level till at the recommended height for wheelchair users.
  • Services/facilities available in the shop include: a portable card machine for payment, a member of staff to provide assistance and a standard wheelchair to borrow.
  • There is no (or very little) background noise here.

Steps (Alternative Access to Platforms 1 and 2, Heywood Buffet and Model Railway Exhibition)

  • There are 6 steps.
  • The steps are clearly marked with handrails on both sides.

Entrance (Access to Platforms 1 and 2)

  • There is ramped/sloped access at this entrance.
  • There is a ramp with a steep gradient and a width between 75cm and 150cm .
  • The ramp has a handrail on the left.
  • There is a single manual door which open away from you.
  • The width of the opening is 78cm.
  • There is not a second set of doors.
  • Comments View
    • Access to Platforms 1 and 2 is located to the right as you enter the ticket office / shop.

Entrance (Access to Platforms 3 and 4)

  • There is ramped/sloped access at this entrance.
  • There is a ramp with a steep gradient and a width between 75cm and 150cm .
  • The ramp has a handrail on the right.
  • There are double manual doors (with one door locked) which open away from you.
  • The width of the opening is 68cm.
  • There is not a second set of doors.
  • Comments View
    • Access to Platforms 3 and 4 is located to the left as you enter the ticket office. There are two steep slopes both up to and beyond this entrance.
    • The ramp beyond the entrance has handrails on both sides.

Platforms

  • There are four platforms which are all accessed via the ticket office / shop. Access to platforms 1 and 2 is located to the right as you enter the ticket office / shop, through a door which is 78cm wide.
  • There is a steep slope down to the platforms with a handrail on the right hand side.
  • There are benches with and without armrests and picnic tables on or near the platforms.
  • Access to platforms 3 and 4 is located to the left as you enter the ticket office, through a door 68cm wide. The locked door can be unlocked here.
  • There are two steep slopes up to and beyond this entrance.
  • These platforms have benches without armrests.

Play Area

  • The children's play area is alongside platform 3.
  • The gate to the play area opens away from you (push), is light and 88cm wide.
  • There is a variety of play equipment for children to enjoy on a surface of bark chippings.
  • There are two picnic tables available on a surface of concrete slabs.

Accessible Toilet (Platforms 1 and 2 - Left Hand Transfer)

  • There is step-free access into the accessible toilet.
  • There is a manual door which opens outwards and has a good colour contrast.
  • The door has a lever twist lock.
  • The width of the accessible toilet door opening is 86cm.
  • The dimensions of the cubicle are 150cm x 248cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the seat but it is obstructed.
  • The lateral transfer space is 75cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: a vertical grab rail on the transfer side, a horizontal grab rail on the non transfer side, a horizontal grab rail on the door and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following have a good colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
  • The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
  • There is no emergency alarm.
  • The cubicle also has: a full length mirror, a waste bin with lid and a waste bin without lid.
  • The wash basin tap type is lever mixer.
  • The following fixtures are at the recommended height: the toilet seat, the toilet roll holder, the wash basin, the soap dispenser and hand dryer.
  • The following fixtures are not at a recommended height: towel dispenser and the baby changing facility.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: towel dispenser and hand dryer.

Standard Toilet(s) (Platforms 1 and 2)

  • There is step-free access into the toilet(s).
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is lever mixer.
  • There is a baby change facility which is not at a recommended height.

Related Access Guides