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The Guildhall Museum

Cattle Market, Sandwich, KENT, CT13 9AH

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.
  • There is not a designated place of safety which can be used by people who may feel scared or at risk.

Public Parking

Approach (Guildhall Public Car Park)

  • Approach View
    • The surface of the approach is block paving.
    • There is a/are fixed bollard(s) on the approach.
    • The minimum width between the bollards/wall is 150cm.
    • The height of the bollard(s) is 91cm.
    • The bollards contrast visually with the paving.
    • There is step-free access on the approach.

Outside Access (Museum)

  • Entrance View
    • This information is for the entrance located at the front of the Guildhall.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 116cm (3ft 10in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 95cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • If the entrance doors are closed the bell can be used to call for staff to open the door.

Counter

  • Counter View
    • The counter is located ahead as you enter the museum.
    • The counter is approximately 3m (3yd 10in) from the entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the counter are moderate to good.
    • The height of the counter is 75cm.
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is tiles.

Attraction / Exhibit (Museum)

  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • Clear directional signage is provided in this area.
    • There are walkways/corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in this area is tiles.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 60cm.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are moderate to good.

Step(s) (Museum to Court Room)

  • There is a/are step(s) located between the Museum and the Court Room.
  • There is/are 7 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
  • The steps can be overcome by using the Court Room entrance.

Outside Access (Court Room - New Street Entrance)

  • Entrance View
    • This information is for the entrance located off New Street.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 150cm.
  • Ramp/Slope View
    • The ramp/slope is located just beyond the first and second set of doors.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 110cm (3ft 7in).
    • The lighting levels at the ramp/slope are moderate to good.

Attraction / Exhibit (Court Room)

  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • The type of flooring in this area is carpet and wood.
    • Handrails with a rounded or oval profile are not provided in this area.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • The Court Room can be used for events including weddings.
      The walkway from the rear to the front of the court room is 75cm to 78cm wide.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are moderate to good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.

Standard Toilet(s)

  • Standard toilet facilities are not available.

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