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Hamilton West Station

Clydesdale Street, Hamilton, South Lanarkshire, ML3 0DA

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.

Assisted Travel Contact Information

  • Assisted Travel Helpline telephone number: 0800 912 2 901
  • Assisted Travel Text Relay service (for the hard of hearing): 18001 0800 912 2 901
  • Http://www.scotrail.co.uk/facilities/disability-and-inclusion.

Opening Times

  • Monday 06:20 - 20:05.
  • Tuesday 06:20 - 20:05.
  • Wednesday 06:20 - 20:05.
  • Thursday 06:20 - 20:05.
  • Friday 06:20 - 20:05.
  • Saturday 06:20 - 20:05.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located off Clydesdale Street.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 320cm x 490cm (10ft 6in x 16ft 1in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the car park platform 1 entrance.
    • The furthest Blue Badge bay is 32m (34yd 2ft) from the car park platform 1 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Car Park Platform 1 Entrance)

  • This information is for the entrance located in the car park.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 280cm (9ft 2in).

Level Change (Car Park Platform 1 Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is moderate.

Outside Access (Clydesdale Street Platform 1-2 Entrance)

  • This information is for the entrance located on Clydesdale Street.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 205cm (6ft 9in).

Level Change (Clydesdale Street Platform 1-2 Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the footbridge.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to platforms 1 and 2.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Clydesdale Street Platform 2 Entrance)

  • This information is for the entrance located on Clydesdale Street.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 190cm (6ft 3in).

Level Change (Clydesdale Street Platform 2 Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located immediately beyond the entrance.
  • The ramp/slope is moderate.
  • The ramp does have handrails.
  • The handrails are on both sides.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located on platform 1.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 132cm (4ft 4in).

Level Change (Ticket Office Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Reception (Ticket Office)

  • The desk/counter is 4m (4yd 1ft) from the ticket office entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • The ticket desk is height adjustable.
    • There is seating with armrests in the ticket office.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 20.05 - 06.20 and all day Sunday.
  • There is a ticket office.
  • The ticket office is located on platform 1.
  • The ticket office is 10m (10yd 2ft) from the car park platform 1 entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for ScotRail.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1-2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Assistance can only be provided if it is booked in advance via the helpline.
    • Sheltered seating is available on platform 1.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.