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Rutherglen Station

Victoria Street, Rutherglen, South Lanarkshire, G73 1DB

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Access Guide

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Introduction

Location

  • There is a bus stop within 150m (164yds) of the venue.

Assisted Travel Contact Information

  • Assisted Travel Helpline telephone number: 0800 912 2 901
  • Assisted Travel Text Relay service (for the hard of hearing): 18001 0800 912 2 901
  • Http://www.scotrail.co.uk/facilities/disability-and-inclusion.

Opening Times (Ticket Office)

  • Monday 06:25 - 23:15.
  • Tuesday 06:25 - 23:15.
  • Wednesday 06:25 - 23:15.
  • Thursday 06:25 - 23:15.
  • Friday 06:25 - 23:15.
  • Saturday 06:25 - 23:15.
  • Sunday 08:25 - 23:15.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Regent Drive.
    • The car park is located on Victoria Street.
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.

Outside Access (Victoria Street Entrance)

  • This information is for the entrance located on Victoria Street.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 260cm (8ft 6in).

Level Change (Victoria Street Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Outside Access (Queen Street Entrance)

  • This information is for the entrance located off Queen Street.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 158cm (5ft 2in).

Level Change (Queen Street Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Farmeloan Road Entrance)

  • This information is for the entrance located off Farmeloan Road.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 280cm (9ft 2in).

Level Change (Farmeloan Road Entrance)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Level Change (Footbridge)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading down to platforms 1 and 2 from the footbridge.
  • There is/are 15+ step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Footbridge)

  • There is a lift for public use.
  • The lift is located in the centre of the footbridge.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are platform - footbridge.
  • The lift is approximately 80m (87yd 1ft) from the Victoria Street entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 160cm x 160cm (5ft 3in x 5ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Outside Access (Ticket Office Entrance)

  • This information is for the entrance located ahead as you exit the lift on the platform level.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 159cm (5ft 3in).

Reception (Ticket Office)

  • The desk/counter is 20m (21yd 2ft) from the lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located in the centre of platforms 1 and 2.
  • The ticket office is 20m (21yd 2ft) from the lift.
  • The train companies that operate within this station include:.
  • Please click here for access information for ScotRail.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • The platform(s) which has/have level access is / are 1-2.
  • The platform(s) accessed by lift is / are 1-2.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1-2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.
  • Comments View
    • Assistance can only be provided if booked in advance via the helpline.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.