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Summary

• For information about the opening hours please click here.
• Amenities at this site include: a café, formal gardens and parkland.
• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has automatic doors and level step free access.
• There are 4 step-free entrances.
• This does include the main entrance.
• The entrance surveyed is the main entrance with manual doors, located at the front of the building, to the right.
• The building has 1 floor once inside.
• There is step free access once inside.
• There is a member of staff available for help and assistance.
• This venue also has the following available: seating and a companion/carer discount.
• The sensory pack includes: activity sheets and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• Toilet and changing facilities available include: an accessible toilet for the use of everyone and step free standard toilets.
• There is/are 1 toilet(s) designated as accessible.
• The accessible toilet surveyed can be found to the rear of the Garden Shop, opposite the counter.
• This accessible toilet surveyed is approximately 35m from the main entrance.
• The standard toilets surveyed can be found to the rear of the Garden Shop, opposite the counter.

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Parking

• This venue has a car park.
• This is an open air car park with a block paved and compacted gravel surface.
• Parking is free for all users.
• There are 4 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 375cm x 620cm.
• There is no hatched zone.
• The nearest Blue Badge bay is 30m from the main entrance.
• There is not a designated drop-off point.

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Public Transport

• There is not a bus stop within approximately 150m of the venue.
• The nearest bus stops are located on the A198, approximately 800 metres away.
• The nearest train station is Drem.
• Drem Railway Station is approximately 3 miles away.
  North Berwick Railway Station is approximately 3.5 miles away.

You are on Entrance (Main Entrance - Food Market). Skip to the next section.

Entrance (Main Entrance - Food Market)

• The entrance surveyed is located at the front of the building, near the accessible parking.
• There is step-free level access at this entrance.
• There are double manual doors which are permanently held open.
• The width of the opening is 195cm.
• There is not a second set of doors.
• There are several further automatic doors at the front of the building, and another set to the rear of the café leading to outdoor seating and a play area.

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Getting Around

• There is step-free level access throughout the majority of the venue.
• There are bench seats and armchairs throughout the building.
• All flooring in the area is smooth and even.
• There is background noise here which varies, depending on the time of day.
• The building does not have a hearing assistance system.

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Shop (Garden Shop)

• There is an automatic door which opens outwards and has a high colour contrast.
• The width of the door opening is 235cm.
• The majority of aisle widths are not 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till(s).
• The height of the counter is 92cm.
• There is a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
• There is background noise here which varies, depending on the time of day.
• Lighting levels are good in the shop.

You are on Shop (Food Market). Skip to the next section.

Shop (Food Market)

• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till(s).
• The height of the counter is 89cm.
• There is a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
• There is background noise here which varies, depending on the time of day.
• Lighting levels are good in the shop.

You are on Eating and Drinking (Garden Café). Skip to the next section.

Eating and Drinking (Garden Café)

• This is a café which serves hot and cold meals and snacks.
• There is step-free level access to this area.
• There is staff can provide assistance, a counter where food and drink can be ordered and table service (on request only).
• Menu types include; written wall menus, menu boards and online menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• Lighting levels are good here.
• There is background noise here.
• There is a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, coffee tables, high tables, bench seats, high stools and a mixture of chairs with and without armrests.
• The seating area does not have: a priority table.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• The following furniture is permanently fixed: some of the chairs and some of the tables.
• All flooring in the area is smooth and even.

You are on Outdoor Spaces (Garden Café Play Area). Skip to the next section.

Outdoor Spaces (Garden Café Play Area)

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• Access Point View
  • This information is for the access point located at the rear of the café.
  • There is step-free level access at this access point.
• Outdoor Spaces View
  • The following outdoor facilities are available: a playground with play equipment.
  • Surfaces for the outdoor spaces include: grass, wood bark and loose wood chippings.
  • Footpaths are not available in all of the outdoor space.
  • There is a fenced play area with an entrance over 100cm wide.
  • There is a route around the play equipment which is firm and even, and is at least 150cm wide.
  • The play equipment is not in easy reach for a range of users.
  • The following play experiences are available: sliding, climbing and viewing.

You are on Eating and Drinking (The Barn). Skip to the next section.

Eating and Drinking (The Barn)

• This is a bar which serves hot and cold meals and snacks.
• There is step-free level access to this area.
• There is staff can provide assistance and a bar where food and drink can be ordered.
• There may be background noise here.
• There is a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), chairs without armrests and bench seats.
• The seating area does not have: tables which are accessible to wheelchair users, a priority table and a mixture of chairs with and without armrests.
• There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
• Flooring in the area is not smooth and even.
• Where the flooring is not smooth or even, it is due to gravel.
• This area is used for pop-up events separate from the main café, with organisers using their own external catering. Services at different events will vary.

You are on Outdoor Spaces (Garden Centre). Skip to the next section.

Outdoor Spaces (Garden Centre)

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• Access Point View
  • This information is for the access point located off the car parks.
  • There is step-free level access at this access point.
  • There is open access to the area.
• Outdoor Spaces View
  • Surfaces for the outdoor spaces include: concrete or tarmac and gravel.
  • Footpaths are available in all of the outdoor space.
  • The majority of the paths are wide enough for wheelchair users.
  • There are some bench seats situated along the paths for people to rest.
  • There is a step to access the potting shed counter.

You are on Outdoor Spaces (Walled Garden). Skip to the next section.

Outdoor Spaces (Walled Garden)

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• Access Point View
  • This information is for the access point located to the left of the garden centre outdoor area.
  • There is step-free access at this access point, via ramp/slope.
  • The slope does not have handrails.
  • The slope has a slight gradient and a width of at least 150cm.
  • There is open access to the area.
• Outdoor Spaces View
  • The following outdoor facilities are available: formal gardens and gardens.
  • Surfaces for the outdoor spaces include: grass, wood bark and gravel.
  • Footpaths are available in some of the outdoor space.
  • The majority of the paths are wide enough for wheelchair users.
  • There are bench seats situated along the paths for people to rest.
  • There are shallow lips if leaving the main paths onto the woodchip and grass paths through some areas.
    There is 1 step in the doorway to the potting shed.

You are on Outdoor Spaces (Pond, Labyrinth, Willow Walk and Fairy Trail). Skip to the next section.

Outdoor Spaces (Pond, Labyrinth, Willow Walk and Fairy Trail)

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• Access Point View
  • This information is for the access point located to the rear of the designated Blue Badge car park.
  • There is step-free level access at this access point.
  • There is open access to the area.
• Outdoor Spaces View
  • The following outdoor facilities are available: gardens, woodland, parkland and a playground.
  • Surfaces for the outdoor spaces include: grass, concrete or tarmac, compact earth and gravel.
  • Footpaths are available in all of the outdoor spaces.
  • The majority of the paths are wide enough for wheelchair users.
  • There are more than 3 steps without handrails and slight slopes without handrails in the main areas .
  • There are some bench seats situated along the paths for people to rest.
  • There is a fenced play area with an entrance under 100cm wide.
  • The gate is easy to open and has a high colour contrast with the fence.
  • The following play experiences are available: viewing.
  • There are steps down to and back up from a stream crossing.
    The steps can be bypassed using the main bridge near the pond.

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Accessible Toilet (Right Hand Transfer)

• This accessible toilet is located to the rear of the Garden Shop, opposite the counter.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 35m from the main entrance.
• There is pictorial signage on or near the door.
• There is a manual door which opens outwards and has a good colour contrast.
• The door has a lever twist lock.
• The width of the accessible toilet door opening is 87cm.
• The dimensions of the cubicle are 237cm x 220cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the toilet seat but it is obstructed.
• The lateral transfer space is 167cm from the side of the toilet pan to the wall.
• There is a spatula flush on the transfer side.
• The following grab rails are available: vertical grab rails on both sides of the wash basin, a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and hand dryer.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 102cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 75cm.
• The height of the soap dispenser is 90cm.
• The height of the hand dryer is 88cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is a shelf located where it is reachable.
• The shelf is positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
• The cubicle does not have a full length mirror and coat hooks.
• The cubicle also has: a sanitary bin and a pedal bin.
• The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the floor and the toilet seat.
• Lighting levels are good in the cubicle.
• There is a height adjustable 140cm long changing bench available within the accessible toilet.

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Standard Toilet(s)

• There is step-free level access into the toilet(s).
• There is a manual door which opens inwards and has a high colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever mixer.
• Lighting levels are good in the cubicle.
• There is a baby change facility which is not at a recommended height (between 70cm - 75cm).

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User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).