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Summary

• Amenities at this site include: a reception, a restaurant, formal gardens, parkland, a historic house, function suites and accommodation.
• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has a slight ramp/slope and manual doors.
• There are 2 step-free entrances.
• This does include the main entrance.
• The entrance surveyed is the main entrance, located at the front of the building.
• The building has 4 floors once inside.
• There is step free access to the majority of the venue once inside.
• There is stepped only access to some additional seating in the foyer near the rose garden entrance.
  There is 1 step leading down to additional seating nearby in the Boar Lounge.
  There are also some additional steps on the upper floors leading to additional rooms and alternative routes.
• There is a member of staff available for help and assistance.
• This venue also has the following available: accessible accommodation, seating, large print information, a clearly signed hearing assistance system, a safe or quiet space, facilities for assistance dogs, a virtual tour, maps and a medication fridge.
• The sensory pack includes: ear defenders, binoculars, activity sheets and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
• Toilet and changing facilities available include: standard toilets, toilets with some adaptations for disabled people and step free standard toilets.
• There is/are 3 toilet(s) designated as accessible.
• The accessible toilet surveyed can be found through to the rear right of the building, before the lift and breakfast refectory.
• This accessible toilet surveyed is approximately 37m from the main entrance.
• The accessible toilets can be found on the first floor near the main stairs and also to the rear of the hall in the Chapel.
• The standard toilets can be found on the ground and first floors.
• The standard toilets surveyed can be found through to the rear right of the building, before the lift and breakfast refectory.
  There are further standard toilets in the Bistro, to the rear of the first floor, in the Chapel and adjacent to the marquee.
• There is one accessible room available.
• This accommodation also has the following available: bath mats and a medication fridge.

You are on Parking. Skip to the next section.

Parking

• This venue has a car park.
• This is an open air car park with a tarmac surface.
• Parking is free for all users.
• There are 2 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 485cm.
• There is no hatched zone.
• The nearest Blue Badge bay is 20m from the main entrance.
• There is not a designated drop-off point.
• Drop-offs can be arranged in front of the Chapel where there is a lightly cobbled surface (photographs 7 and 8).

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Public Transport

• There is not a bus stop within approximately 150m of the venue.
• The nearest bus stops are on Whitecraig Road, approximately 1 mile away.
• The nearest train station is Wallyford.
• Wallyford Railway Station is approximately 2.5 miles away.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• The entrance surveyed is located at the front of the building.
• There is step-free access at this entrance, via ramp/slope.
• The ramp has a slight gradient and a width between 75cm and 150cm .
• The ramp does not have handrails.
• There are double manual doors which are permanently held open.
• The width of the opening is 122cm.
• There is a second set of doors.
• There is a single manual door which open away from you.
• The width of the opening is 94cm.
• There is an entrance with level access at the side of the building to access the garden (photographs 5 to 8).
  There is a separate entrance to the left, which accesses the neighbouring Chapel building. The door here opens towards you. There are slight slopes and a lightly cobbled surface at the Chapel entrance (photographs 9 to 12).

You are on Reception. Skip to the next section.

Reception

• There is step-free level access to this reception.
• The height of the reception counter is 105cm.
• There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• Lighting levels are good at this reception.
• There is background noise here.
• The counter does not have a hearing assistance system.
• There are coffee tables, bench seats and armchairs available in the reception area.
• Some of the seating is fixed.

You are on Getting Around (Main Building). Skip to the next section.

Getting Around (Main Building)

• There is step-free access via lift, throughout the majority of the venue.
• There are bench seats, a mixture of chairs with and without armrests, sofas, stools and armchairs throughout the building.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to carpet and carpet (deep pile).
• Some of the flooring in the venue includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Some of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
• There is background noise here which varies, depending on the time of day.
• The building does not have a hearing assistance system.

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Steps (Access to Additional Seating, Additional Rooms and Alternative Routes)

• There are 2 steps.
• The steps are not clearly marked with no handrails.
• These steps lead down to some additional seating in the foyer near the rose garden entrance (photographs 1 and 2).
  There is 1 step leading down to additional seating nearby in the Boar Lounge (photographs 3 and 4).
  There are also some additional steps on the upper floors leading to additional rooms and alternative routes (photographs 5 to 8).

You are on Getting Around (Chapel). Skip to the next section.

Getting Around (Chapel)

• There is step-free level access throughout the majority of the venue.
• Some of the corridors are narrow (under 120cm wide).
• There are chairs without armrests throughout the building.
• All flooring in the area is smooth and even.
• There may be background noise here.
• The building has a clearly signed hearing assistance system.
• There are wide sliding doors which lead out to the ceremonial garden area.
  The garden has a mainly grassed surface, with tiles near the building.

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Eating and Drinking (Bistro)

• This is a restaurant which serves an a la carté menu.
• There is step-free level access to this area.
• Tables can be booked in advance.
• There is full table service.
• Menu types include; handheld menus and online menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery and a portable card machine for payment.
• Lighting levels are good here.
• There may be background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users and chairs without armrests.
• The seating area does not have: a priority table and a mixture of chairs with and without armrests.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• All flooring in the area is smooth and even.
• The main route to the Bistro has 2 steps without handrails down and a further 2 steps without handrails back up in the corridor.
  The steps can be bypassed by entering from the door beside reception.

You are on Eating and Drinking (Boar Lounge & Bar). Skip to the next section.

Eating and Drinking (Boar Lounge & Bar)

• This is a bar which serves hot and cold snacks.
• There is step-free level access to this area.
• Tables can be booked in advance.
• There is staff can provide assistance, a bar where drinks can be ordered and full table service.
• Menu types include; handheld menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, easy grip cutlery and a portable card machine for payment.
• Lighting levels are good here.
• There may be background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, sofas, armchairs and coffee tables.
• The seating area does not have: a priority table and a mixture of chairs with and without armrests.
• There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
• Flooring in the area is not smooth and even.
• Where the flooring is not smooth or even, it is due to carpet.
• The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• There is 1 clearly signed step down to further seating within the lounge (photographs 6 to 8).

You are on Eating and Drinking (Breakfast Refectory). Skip to the next section.

Eating and Drinking (Breakfast Refectory)

• This is a restaurant which serves breakfasts only.
• There is step-free level access to this area.
• There is full table service and a buffet counter.
• Menu types include; handheld menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery and a portable card machine for payment.
• Lighting levels are low in the evening.
• There is background noise here.
• There is a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users and a mixture of chairs with and without armrests.
• The seating area does not have: a priority table.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• All flooring in the area is smooth and even.
• There is a single door with a shallow step in the doorway leading out to a patio (photographs 7 to 12). The patio can be accessed step-free from the rose garden entrance.

You are on Eating and Drinking (Marquee Function Suite). Skip to the next section.

Eating and Drinking (Marquee Function Suite)

• This is a restaurant which serves a Fine Dining menu.
• There is step-free level access to this area.
• There is full table service, staff can provide assistance and a bar where drinks can be ordered.
• Menu types include; handheld menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups and a portable card machine for payment.
• Lighting levels are low in the evening.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users and chairs without armrests.
• The seating area does not have: a priority table and a mixture of chairs with and without armrests.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• All flooring in the area is smooth and even.
• This information is for the marquee adjacent to the hotel and chapel, which has double doors at either side.
  There are standard toilets near the marquee, and within the chapel which also offers an accessible toilet.
  The are also various function rooms on the first floor of the hotel, with step-free access via lift.

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Accessible Toilet (Ground Floor - Right Hand Transfer)

• This accessible toilet is located through to the rear right of the building, before the lift and breakfast refectory.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 37m from the main entrance.
• There is written text signage on or near the door.
• There is a manual door which opens outwards and has a fair colour contrast.
• The door has a twist lock.
• The width of the accessible toilet door opening is 85cm.
• The dimensions of the cubicle are 154cm x 197cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the toilet seat but it is obstructed.
• The lateral transfer space is 70cm from the side of the toilet pan to the wall.
• There is a lever flush on the transfer side.
• The following grab rails are available: a vertical rail on the right side of the wash basin, a horizontal grab rail on the door, a vertical grab rail on the transfer side and a horizontal grab rail on the non transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and hand dryer.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 85cm.
• The wash basin tap type is sensor.
• The height of the wash basin is 74cm.
• The height of the soap dispenser is 117cm.
• The height of the hand dryer is 115cm.
• The height of the baby change is 105cm.
• There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
• There is not a shelf.
• The cubicle does not have a full length mirror and coat hooks.
• The cubicle also has: a waste bin with lid, a sanitary bin and a padded back rest for seat.
• The following have a good colour contrast with their surroundings: the floor.
• The following have a less clear colour contrast with their surroundings: the dropdown rail, the toilet seat, the internal door and all grab rails.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• There is step-free level access into the toilet(s).
• There is a manual door which opens inwards and has a medium colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever mixer.
• Lighting levels are good in the cubicle.
• There are further standard toilets in the Bistro, to the rear of the first floor, in the Chapel and adjacent to the marquee.
  The standard toilets near marquee are accessed via 3 steps with a handrail on one side, although the nearby Chapel toilets can be used if preferred.

You are on Lift. Skip to the next section.

Lift

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2, 3.
• Externally the lift has: a door with a high colour contrast to the surroundings, buttons with a low colour contrast to the surroundings, controls at a recommended height range (between 90cm - 110cm) and tactile markings.
• The lift door opening width is 80cm.
• The dimensions of the lift are 88cm x 88cm.
• Internally the lift has: a visual floor indicator, a mirror to aid reversing, buttons with a medium colour contrast to the surroundings, tactile markings and controls at a recommended height range (between 90cm - 110cm).
• Lighting levels are good here.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are G, 1, 2, 3.
• There are 15+ steps between floors.
• The steps are not clearly marked but there is a handrail that switches sides.
• Lighting levels are good at these stairs.

You are on Outdoor Spaces (Rose Garden). Skip to the next section.

Outdoor Spaces (Rose Garden)

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• Access Point View
  • This information is for the access point located at the side of the ground floor, to the right from reception.
  • There is step-free level access at this access point.
• Outdoor Spaces View
  • The following outdoor facilities are available: formal gardens.
  • Surfaces for the outdoor spaces include: grass and concrete or tarmac.
  • Footpaths are available in all of the outdoor space.
  • The majority of the paths are wide enough for wheelchair users.
  • There are bench seats situated along the paths for people to rest.
  • There are some curved steps to the estate along the main path that can be bypassed using the grass.
    There are low height patterned hedge designs towards and around the centre of the grass area.

You are on Outdoor Spaces (Estate). Skip to the next section.

Outdoor Spaces (Estate)

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• Access Point View
  • This information is for the access point located surrounding the hotel.
  • There is step-free level access at this access point.
  • There is open access to the area.
• Outdoor Spaces View
  • The following outdoor facilities are available: woodland and parkland.
  • Surfaces for the outdoor spaces include: grass and compact earth.
  • Footpaths are available in some of the outdoor space.
  • The majority of the paths are wide enough for wheelchair users.
  • There are slight slopes without handrails in the main areas .
  • There are not any bench seats situated along the paths for people to rest.

You are on Outdoor Spaces (Queen Mary's Mount). Skip to the next section.

Outdoor Spaces (Queen Mary's Mount)

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• Access Point View
  • This information is for the access point located at the rear of the estate.
  • There is step-free level access at this access point.
  • There is open access to the area.
• Outdoor Spaces View
  • The following outdoor facilities are available: woodland.
  • Surfaces for the outdoor spaces include: compact earth and gravel.
  • Footpaths are available in all of the outdoor space.
  • The majority of the paths are wide enough for wheelchair users.
  • There are steep slopes without handrails in the main areas .
  • There are some bench seats situated along the paths for people to rest.
  • The track to the rear of the estate can be followed to the right which leads to the path uphill to Queen Mary's Mount.
    This area of interest is just outside the grounds within an adjoining estate and is approximately 1 mile from the rear track.
    There are long steep slopes throughout the route.

You are on Accessible Accommodation (Room 310). Skip to the next section.

Accessible Accommodation (Room 310)

• There is step-free access to the accessible room surveyed, via lift.
• The bed is zip and link.
• The height of the bed is 69cm.
• The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
• The desk height is not between 73cm and 75cm.
• The room surveyed has an armchair and a desk chair without armrests.
• The room has: a moveable bed, a bed which is not at a recommended height (between 45cm - 52cm), plug sockets next to the bed and light switches at a recommended height (between 75cm - 120cm).
• There is no emergency alarm.
• There is no hoist available.
• The room has soft flooring.
• It was not possible to photograph the accessible bedroom at the time of survey (May 2023).

You are on Ensuite (Accessible Accommodation - Room 310). Skip to the next section.

Ensuite (Accessible Accommodation - Room 310)

• The ensuite has a manual door which opens outwards.
• The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
• The ensuite has hard flooring.
• The ensuite does not have a non-slip floor.
• There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor) and There is a visual fire alarm device.
• There is a lateral transfer space to the left of the toilet seat but it is obstructed.
• The toilet seat is at a recommended height from the floor (48cm).
• Grab rails in the ensuite include: a horizontal grab rail on the door, a vertical grab rail on the transfer side, a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
• The toilet has a dropdown rail on the transfer side.
• The height of the toilet roll holder is 88cm.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin and the soap dispenser.
• The ensuite has: a wheel-in shower.
• The height of the wash basin is 84cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 100cm.
• There is an adjustable, detachable shower head at a recommended height (between 105cm - 185cm).
• The shower control type is twist turn.
• There are no dropdown rails for the shower.
• There is no seat.
• The following have a less clear colour contrast with their surroundings: the floor, the internal door, all grab rails, the dropdown rail and the toilet seat.

You are on Standard Accommodation. Skip to the next section.

Standard Accommodation

• It was not possible to view any standard bedrooms at the time of survey (May 2023).

You are on Ensuite (Standard Accommodation). Skip to the next section.

Ensuite (Standard Accommodation)

• It was not possible to view any standard bedroom ensuites at the time of survey (May 2023).

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Self-Catering Accommodation (Cottages)

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• Outdoor Seating Areas View
  • There are 4 self-catering cottages with 4 rooms in each. These offer some ground floor rooms and ensuites with walk-in showers.
    Some cottages also offer a ground floor standard bathroom.
    There are stairs to the first floor rooms.
    The cottages were not fully surveyed at this time (May 2023).

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User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).