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Crathie Opportunity Holidays

The Manse Courtyard, Crathie, Ballater, Aberdeenshire, AB35 5UL

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Access Guide

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Summary

  • For information about the opening hours please click here.
  • Amenities at this site include: a reception and an adventure playground.
  • There is onsite parking available here and there is no designated Blue Badge parking.
  • There are 8 step-free entrances.
  • There is ramped access to reception, the cottages, the children's play room, communal room, laundry, garden and play area.
  • There is not a member of staff available for help and assistance.
  • This venue also has the following available: accommodation with some adaptations for disabled people, a hoist, seating and facilities for assistance dogs.
  • The following mobility aids are available to borrow: a mobility walker and a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
  • Toilet and changing facilities available include: accessible toilets.
  • There is/are 4 toilet(s) designated as accessible.
  • The accessible toilet surveyed can be found in the Gelder Cottage.
  • This accessible toilet surveyed is approximately 8m from the Gelder Cottage entrance.
  • There are 4 accessible rooms available.
  • This accommodation also has the following available: a hoist and bed raisers.
  • The following equipment is kept in storage for use: mobile hoist, shower/commode, pressure mats, bed levers.

Parking

  • This venue has a car park.
  • This is an open air car park with a tarmac surface.
  • Parking is free for all users.
  • There is not a designated drop-off point.
  • Guests can pull into the courtyard by the cottages and unload their vehicles.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is Broomhill.

Ramp or Slope (Reception)

  • There is a ramp with a steep gradient .
  • The ramp does not have handrails.

Reception

  • There is step-free access to this reception, via ramp/slope.
  • The height of the reception counter is 73cm.
  • There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
  • There is no (or very little) background noise here.
  • The counter does not have a hearing assistance system.
  • There are chairs without armrests and tables available in the reception area.
  • There is a single manual door to reception which opens inwards. The door width is 82cm.

Self-Catering Accommodation (Gelder Cottage)

  • The number or name of the accommodation viewed was Gelder Cottage.
  • The following areas are available: kitchen, dining area, bathroom, lounge/living room and patio.
  • Lounge/Living Areas View
    • Facilities/features in the lounge/living areas include; televisions, radios, sofas, coffee tables and armchairs.
    • The flooring in the lounge/living area is hard flooring.
    • The colour contrast between the floor and walls in the lounge/living areas is good.
    • The lighting levels in the lounge/living areas are varied.
  • Dining Areas View
    • The seats do not have armrests.
    • The dining tables are at a height of 78cm.
    • The distance between the floor and the underside of the dining table(s) is 68cm.
  • Outdoor Seating Areas View
    • The following outdoor seating areas are available: terrace.
    • Access to the terrace from the cottage is through a sliding door with an 86cm wide opening. Access from the outside is sloped/ramped. One side is slight, the other is steep.
      There is a small lip and a steep access ramp which is 15cm long.
    • The surface of the outdoor seating area includes a hard surface which is even.
    • Facilities on the terrace/decking area include: bench seating.
    • There are 3 other cottages which have similar facilities. Only Gelder Cottage has a bench in the shower room and ceiling track hoist.

Kitchen (Gelder Cottage)

  • The kitchen is located on the ground floor of the cottage.
  • There is step-free level access to the kitchen.
  • There are no doors at this entrance.
  • There is not ample room for a wheelchair user to manoeuvre (150cm x 150cm) within the kitchen.
  • Facilities/features in the kitchen areas include; low level worktops/counters with knee recess, low level sinks with knee recess, fridges, ovens, hobs with knee recess, microwaves, kettles and toasters.
  • The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
  • The area does not have a non-slip floor.
  • The colour contrast between the floor and walls in the kitchen areas is good.
  • There is a dual height worktop/counter at 80cm and 89cm.
  • There are overhead and under counter cupboards/units available for worktops/counters.
  • The sink tap types are lever.

Self-Catering Accessible Bedroom(s) (Gelder Accessible Bedroom)

  • Guests need to open a door between the entrance and the accessible bedroom(s).
  • Getting Into The Bedroom View
    • There is step-free level access to the accessible bedroom surveyed.
    • The width of the door is 79cm.
    • The colour contrast between the external door and wall is good. The colour contrast between the internal door and wall is good.
    • The door opens inwards and does not have a lock.
  • Inside The Bedroom View
    • The bed type is single.
    • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed, but staff can move furniture on request .
    • The room surveyed has a desk chair without armrests and a desk chair with armrests.
    • The room has: a moveable bed, light switches at a recommended height (between 75cm - 120cm), plug sockets at a recommended height (between 40cm - 100cm), ceiling track hoist, plug sockets next to the bed, wardrobes adapted to be used from a seated position and a height adjustable bed.
    • There is no emergency alarm.
    • The room has soft flooring.
    • The colour contrast between the room walls and floor is good.

Self-Catering Standard Bedroom(s) (Gelder Cottage)

  • The bedroom surveyed is located on the first floor of the cottage.
  • There is not step-free access to the bedroom surveyed.
  • The standard bedroom is accessed by stairs which has 12 steps and are clearly marked. There is no door to the bedroom.
  • Inside The Bedroom View
    • The bed type is single.
    • The room surveyed has a desk chair without armrests.
    • The room has: a bed which is not at a recommended height (between 45cm - 52cm) and plug sockets at a recommended height (between 40cm - 100cm).
    • There is no emergency alarm.
    • The room has soft flooring.

Self-Catering Bathroom (Gelder Accessible Bathroom - Right Hand Transfer)

  • The bathroom has a manual door which opens inwards.
  • The bathroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • The bathroom has hard flooring.
  • The bathroom has a non-slip floor.
  • There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
  • There is a lateral transfer space to the right of the toilet seat.
  • There is a push button flush on the transfer side.
  • The toilet seat is at the recommended height (48cm).
  • Grab rails in the bathroom include: a horizontal grab rail on the non transfer side, a vertical grab rail at the shower, a vertical grab rail on the non transfer side and a horizontal grab rail at the shower.
  • The bathroom has a dropdown rail on the transfer side.
  • The height of the toilet roll holder is 70cm.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: the soap dispenser and the wash basin.
  • The wash basin tap type is lever.
  • The ensuite has: a wheel-in shower.
  • There is an adjustable and detachable shower head at a recommended height (between 105cm - 185cm).
  • There is a drop down/tip up seat at a recommended height (48cm).
  • The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
  • The following have a less clear colour contrast with their surroundings: the toilet seat.
  • The toilet is a Closomat toilet.
    The sink is height adjustable, with a hand-held soap dispenser placed on top of it.
    There is a shower bench which is 90 cm high and 169cm long.
    There is a ceiling track hoist.

Room(s) (Communal Room)

  • The room surveyed was The Garden Room and is located in the courtyard near all the cottages.
  • There is not wayfinding signage on the route to the room(s).
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • Getting Into The Room View
    • The colour contrast between the external door and wall is poor. The colour contrast between the internal door and wall is poor.
    • There are double manual doors (with one door locked) which open away from you.
    • The width of the opening is 109cm.
    • There is step-free access into the room(s).
    • There is a ramp with a slight gradient.
    • The ramp does not have handrails.
  • Inside The Room View
    • The room has: chairs with armrests, coffee tables, armchairs, chairs without armrests and sofas.
    • The room does not have: tables which are accessible to wheelchair users.
    • There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
    • The following furniture is permanently fixed: some of the tables.
    • Flooring in the area is not smooth and even.
    • Where the flooring is not smooth or even, it is due to uneven paving/tiles.
    • The colour contrast between the walls and floor is good.
    • The area does not have a hearing assistance system.
    • There is not a visual fire alarm beacon in the room(s).
    • Light switches are at a recommended height from floor level at 85cm.
    • Apart from the main entrance the garden room has bifold doors on 3 sides.

Laundry Room (Laundry and Housekeeping)

  • There is step-free access to the laundry room, via ramp/slope.
  • There is a ramp with a slight gradient.
  • The ramp does not have handrails.
  • There is a manual door which opens by sliding and has a fair colour contrast.
  • Not positioned at a recommended height: some machine controls (not between 75cm - 120cm).
  • The following are available with controls at a recommended height for a seated user (between 75cm - 120cm): washing machines.
  • The seats do not have armrests.
  • There is ample room for a wheelchair user to wait within the laundry room.
  • The controls for tumble dryers are 170cm high.
    There is a sink with lever taps.
    The counter is 90cm high.
    The light switch is 105cm high.
    .

Room(s) (Children's Play Room)

  • The room surveyed was Children's Play Room and is located in the garden.
  • There is not wayfinding signage on the route to the room(s).
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • Getting Into The Room View
    • The colour contrast between the external door and wall is poor. The colour contrast between the internal door and wall is poor.
    • There are double manual doors (with one door locked) which open towards you.
    • The width of the opening is 72cm.
    • There is step-free access into the room(s).
    • There is a ramp with a steep gradient and a width of at least 150cm.
    • The ramp has handrails on both sides.
  • Inside The Room View
    • The room has: tables which are accessible to wheelchair users, armchairs and chairs without armrests.
    • The room does not have: room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
    • All flooring in the area is smooth and even.
    • The colour contrast between the walls and floor is poor.
    • The area does not have a hearing assistance system.
    • There is not a visual fire alarm beacon in the room(s).
    • Light switches are at a recommended height from floor level at 95cm.
    • The room has a steep ramp beyond the threshold.
      The room has toys and books for children.

Outdoor Spaces (Barbecue Area and Children's Play Area)

  • Access Point View
    • This information is for the access point located to the right from the car park.
    • There is step-free access at this access point, via ramp/slope.
    • The ramp has a steep gradient and a width between 75cm and 150cm.
    • There is open access to the area.
  • Outdoor Spaces View
    • The following outdoor facilities are available: gardens, a grassed play area and a playground with play equipment.
    • Surfaces for the outdoor spaces include: gravel.
    • Footpaths are available in some of the outdoor space.
    • The majority of the paths are not wide enough for wheelchair users.
    • There are steep slopes without handrails and slight slopes without handrails in the main areas .
    • The play equipment is in easy reach for seated and standing users, and users of different heights.
    • The following play experiences are available: swinging, sliding, climbing and crawling.

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