Access Guide
Summary
- For information about the opening hours please click here.
- Amenities at this site include: a reception and an adventure playground.
- There is onsite parking available here and there is no designated Blue Badge parking.
- There are 8 step-free entrances.
- There is ramped access to reception, the cottages, the children's play room, communal room, laundry, garden and play area.
- There is not a member of staff available for help and assistance.
- This venue also has the following available: accommodation with some adaptations for disabled people, a hoist, seating and facilities for assistance dogs.
- The following mobility aids are available to borrow: a mobility walker and a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
- Toilet and changing facilities available include: accessible toilets.
- There is/are 4 toilet(s) designated as accessible.
- The accessible toilet surveyed can be found in the Gelder Cottage.
- This accessible toilet surveyed is approximately 8m from the Gelder Cottage entrance.
- There are 4 accessible rooms available.
- This accommodation also has the following available: a hoist and bed raisers.
- The following equipment is kept in storage for use: mobile hoist, shower/commode, pressure mats, bed levers.
Parking
- This venue has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for all users.
- There is not a designated drop-off point.
- Guests can pull into the courtyard by the cottages and unload their vehicles.
Public Transport
- There is a bus stop within approximately 150m of the venue.
- The nearest train station is Broomhill.
Ramp or Slope (Reception)
- There is a ramp with a steep gradient.
- The ramp does not have handrails.
Reception
- There is step-free access to this reception, via ramp/slope.
- The height of the reception counter is 73cm.
- Lighting levels are good at this reception.
- There is no (or very little) background noise here.
- The counter does not have a hearing assistance system.
- There are tables and chairs without armrests available in the reception area.
- There is a single manual door to reception which opens inwards. The door width is 82cm.
Self-Catering Accommodation (Gelder Cottage)
- The number or name of the accommodation viewed was Gelder Cottage.
- The following areas are available: kitchen, dining area, bathroom, lounge/living room and patio.
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Lounge/Living Areas
View
- Facilities/features in the lounge/living areas include; televisions, radios, sofas, coffee tables and armchairs.
- The flooring in the lounge/living area is hard flooring.
- The colour contrast between the floor and walls in the lounge/living areas is high.
- The lighting levels in the lounge/living areas are varied.
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Dining Areas
View
- The seats do not have armrests.
- The dining tables are at a height of 78cm.
- The distance between the floor and the underside of the dining table(s) is 68cm.
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Outdoor Seating Areas
View
- The following outdoor seating areas are available: terrace.
- Access to the terrace from the cottage is through a sliding door with an 86cm wide opening. Access from the outside is sloped/ramped. One side is slight, the other is steep.
There is a small lip and a steep access ramp which is 15cm long. - The surface of the outdoor seating area includes a hard surface which is even.
- Facilities on the terrace/decking area include: bench seating.
- There are 3 other cottages which have similar facilities. Only Gelder Cottage has a bench in the shower room and ceiling track hoist.
Kitchen (Gelder Cottage)
- The kitchen is located on the ground floor of the cottage.
- There is step-free level access to the kitchen.
- There are no doors at this entrance.
- There is not ample room for a wheelchair user to manoeuvre (150cm x 150cm) within the kitchen.
- Facilities/features in the kitchen areas include; low level worktops/counters with knee recess, low level sinks with knee recess, fridges, ovens, hobs with knee recess, microwaves, kettles and toasters.
- The majority of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
- The area does not have a non-slip floor.
- The colour contrast between the floor and walls in the kitchen areas is high.
- There is a dual height worktop/counter at 80cm and 89cm.
- There are overhead and under counter cupboards/units available for worktops/counters.
- The sink tap types are lever.
Self-Catering Accessible Bedroom(s) (Gelder Accessible Bedroom)
- Guests need to open a door between the entrance and the accessible bedroom(s).
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Getting Into The Bedroom
View
- There is step-free level access to the accessible bedroom surveyed.
- The width of the door is 79cm.
- The colour contrast between the external door and wall is high. The colour contrast between the internal door and wall is high.
- The door opens inwards and does not have a lock.
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Inside The Bedroom
View
- The bed type is single.
- The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed, but staff can move furniture on request .
- The room surveyed has a desk chair without armrests and a desk chair with armrests.
- The room has: a moveable bed, light switches at a recommended height (between 75cm - 120cm), plug sockets at a recommended height (between 40cm - 100cm), ceiling track hoist, plug sockets next to the bed, wardrobes adapted to be used from a seated position and a height adjustable bed.
- There is no emergency alarm.
- The room has soft flooring.
- The colour contrast between the room walls and floor is high.
Self-Catering Standard Bedroom(s) (Gelder Cottage)
- The bedroom surveyed is located on the first floor of the cottage.
- There is not step-free access to the bedroom surveyed.
- The standard bedroom is accessed by stairs which has 12 steps and are clearly marked. There is no door to the bedroom.
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Inside The Bedroom
View
- The bed type is single.
- The room surveyed has a desk chair without armrests.
- The room has: a bed which is not at a recommended height (between 45cm - 52cm) and plug sockets at a recommended height (between 40cm - 100cm).
- There is no emergency alarm.
- The room has soft flooring.
Self-Catering Bathroom (Gelder Accessible Bathroom - Right Hand Transfer)
- The bathroom has a manual door which opens inwards.
- The bathroom does have an unobstructed minimum turning space of 150cm x 150cm.
- The bathroom has hard flooring.
- The bathroom has a non-slip floor.
- Lighting levels are good in the bathroom.
- There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
- There is a lateral transfer space to the right of the toilet seat.
- There is a push button flush on the transfer side.
- The toilet seat is at the recommended height (48cm).
- Grab rails in the bathroom include: a horizontal grab rail on the non transfer side, a vertical grab rail on the non transfer side, a horizontal grab rail at the shower and a vertical grab rail at the shower.
- The bathroom has a dropdown rail on the transfer side.
- The height of the toilet roll holder is 70cm.
- The following fixtures can be reached from the toilet seat: the toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: the wash basin.
- The wash basin tap type is lever.
- The ensuite has: a wheel-in shower.
- There is an adjustable, detachable shower head at a recommended height (between 105cm - 185cm).
- There is a drop down/tip up seat at a recommended height (48cm).
- The following have a high colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
- The toilet is a Closomat toilet.
The sink is height adjustable, with a handheld soap dispenser placed on top of it.
There is a shower bench which is 90cm high and 169cm long.
There is a ceiling track hoist.
Room(s) (Communal Room)
- The room surveyed was The Garden Room and is located in the courtyard near all the cottages.
- There is not wayfinding signage on the route to the room(s).
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
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Getting Into The Room
View
- The colour contrast between the external door and wall is low. The colour contrast between the internal door and wall is low.
- There are double manual doors (with one door locked) which open away from you.
- The width of the opening is 109cm.
- There is step-free access into the room(s).
- There is a ramp with a slight gradient.
- The ramp does not have handrails.
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Inside The Room
View
- The room has: chairs with armrests, coffee tables, armchairs, chairs without armrests and sofas.
- The room does not have: tables which are accessible to wheelchair users.
- There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
- The following furniture is permanently fixed: some of the tables.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, it is due to uneven paving/tiles.
- The colour contrast between the walls and floor is high.
- The area does not have a hearing assistance system.
- There is not a visual fire alarm beacon in the room(s).
- Light switches are at a recommended height from floor level at 85cm.
- Apart from the main entrance the garden room has bifold doors on 3 sides.
Laundry Room (Laundry and Housekeeping)
- There is step-free access to the laundry room, via ramp/slope.
- There is a ramp with a slight gradient.
- The ramp does not have handrails.
- There is a manual door which opens by sliding and has a medium colour contrast.
- Not positioned at a recommended height: some machine controls (not between 75cm - 120cm).
- The following are available with controls at a recommended height for a seated user (between 75cm - 120cm): washing machines.
- The seats do not have armrests.
- There is ample room for a wheelchair user to wait within the laundry room.
- The controls for tumble dryers are 170cm high.
There is a sink with lever taps.
The counter is 90cm high.
The light switch is 105cm high.
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Room(s) (Children's Play Room)
- The room surveyed was Children's Play Room and is located in the garden.
- There is not wayfinding signage on the route to the room(s).
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
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Getting Into The Room
View
- The colour contrast between the external door and wall is low. The colour contrast between the internal door and wall is low.
- There are double manual doors (with one door locked) which open towards you.
- The width of the opening is 72cm.
- There is step-free access into the room(s).
- There is a ramp with a steep gradient and a width of at least 150cm.
- The ramp has handrails on both sides.
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Inside The Room
View
- The room has: tables which are accessible to wheelchair users, armchairs and chairs without armrests.
- The room does not have: room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
- All flooring in the area is smooth and even.
- The colour contrast between the walls and floor is low.
- The area does not have a hearing assistance system.
- There is not a visual fire alarm beacon in the room(s).
- Light switches are at a recommended height from floor level at 95cm.
- The room has a steep ramp beyond the threshold.
The room has toys and books for children.
Outdoor Spaces (Barbecue Area and Children's Play Area)
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Access Point
View
- This information is for the access point located to the right from the car park.
- There is step-free access at this access point, via ramp/slope.
- The ramp has a steep gradient and a width between 75cm and 150cm.
- There is open access to the area.
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Outdoor Spaces
View
- The following outdoor facilities are available: a playground with play equipment, a grassed play area and gardens.
- Surfaces for the outdoor spaces include: gravel.
- Footpaths are available in some of the outdoor space.
- The majority of the paths are not wide enough for wheelchair users.
- There are slight slopes without handrails and steep slopes without handrails in the main areas.
- The play equipment is in easy reach for seated and standing users, and users of different heights.
- The following play experiences are available: swinging, sliding, climbing and crawling.