Access Guide
Summary
- For information about the opening hours please click here.
- Amenities at this site include: a restaurant and a shop.
- There is onsite parking available here with designated Blue Badge parking.
- The most accessible entrance has level step free access and automatic doors.
- There is 1 step-free entrance.
- The building has 1 floor once inside.
- There is step free access once inside.
- There is a member of staff available for help and assistance.
- This venue also has the following available: seating, a safe or quiet space and a virtual tour.
- The sensory pack includes: fidget toys, magnifying glass, activity sheets, soft toy and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
- Toilet and changing facilities available include: step free standard toilets and accessible toilets.
- There is/are 2 toilet(s) designated as accessible.
- The accessible toilet surveyed can be found to the left as you enter, in the restaurant area before the counter.
- This accessible toilet surveyed is approximately 40m from the main entrance.
- The accessible toilets can be found to the left as you enter, in the restaurant area before the counter.
- The standard toilets can be found on the ground floor.
- The standard toilets surveyed can be found to the left as you enter, in the restaurant area before the counter.
Parking
- This venue has a car park.
- This is an open air car park with a concrete surface.
- Parking is free for all users.
- There are 9 Blue Badge parking bays.
- There is a hatched zone on both sides but not to the rear.
- The nearest Blue Badge bay is 15m from the main entrance.
- Obstacles from the Blue Badge bays to the entrance include: dropped kerbs.
- There is not a designated drop-off point.
- Electric vehicle charging bays are also available.
Public Transport
- There is not a bus stop within approximately 150m of the venue.
- The nearest bus stops are located on Spott Road, approximately 250 metres away.
- The nearest train station is Dunbar.
- Dunbar Railway Station is approximately 1 mile away.
Entrance (Main Entrance)
- The entrance surveyed is located at the front of the building.
- There is step-free level access at this entrance.
- There are double automatic doors which open by sliding.
- The width of the opening is 173cm.
- There is a second set of doors.
- There are double automatic doors which open by sliding.
- The width of the opening is 163cm.
- There are manual double doors leading out from the restaurant to the outdoor seating area and play area to the left of the building (photographs 5 and 6).
There are also manual (photographs 7 and 8) or automatic sliding double doors leading to the outdoor garden centre area to the rear of the building (photographs 9 to 12).
Getting Around
- There is step-free level access throughout the majority of the venue.
- There are sofas, bench seats, a mixture of chairs with and without armrests and armchairs throughout the building.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- There is background noise here.
- The building does not have a hearing assistance system.
Shop
- The majority of aisle widths are 150cm+.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- There is step-free level access to the till(s).
- There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
- The till does not have a hearing assistance system.
- Services/facilities available in the shop include: a portable card machine for payment, a standard fitting room, a member of staff to provide assistance and a standard wheelchair to borrow.
- There is background noise here.
- Lighting levels are good in the shop.
Eating and Drinking
- This is a restaurant which serves hot and cold meals and snacks.
- There is step-free level access to this area.
- There is a counter where food and drink can be ordered and staff can provide assistance.
- Menu types include; handheld menus and online menus.
- The following are available here: drinking straws, takeaway cups and takeaway cutlery.
- Lighting levels are good here.
- There is background noise here which varies, depending on the time of day.
- There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
- The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, bench seats and a mixture of chairs with and without armrests.
- The seating area does not have: a priority table.
- Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- All flooring in the area is smooth and even.
Outdoor Spaces (Garden Centre)
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Access Point
View
- This information is for the access point located at the rear of the building.
- There is step-free level access at this access point.
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Outdoor Spaces
View
- Surfaces for the outdoor spaces include: concrete or tarmac.
- Footpaths are available in all of the outdoor spaces.
- The majority of the paths are wide enough for wheelchair users.
- There are some bench seats situated along the paths for people to rest.
Outdoor Spaces (Play Area)
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Access Point
View
- This information is for the access point located off the restaurant.
- There is step-free level access at this access point.
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Outdoor Spaces
View
- The following outdoor facilities are available: a playground with play equipment.
- Surfaces for the outdoor spaces include: loose wood chippings.
- Footpaths are not available in all of the outdoor space.
- There is a fenced play area with an entrance over 100cm wide.
- The gate is easy to open but does not have a high contrast with the fence.
- There is a route around the play equipment which is not firm and even, but is over 150cm wide.
- The play equipment is in easy reach for seated and standing users, and users of different heights.
- The following play experiences are available: swinging, sliding, rocking and balancing.
Accessible Toilet (Left Hand Transfer)
- This accessible toilet is located to the left as you enter, in the restaurant area before the counter.
- There is step-free level access into the accessible toilet.
- This accessible toilet is approximately 40m from the main entrance.
- There is pictorial signage on or near the door.
- There is a manual door which opens outwards and has a fair colour contrast.
- The door has a lever twist lock.
- The width of the accessible toilet door opening is 87cm.
- The dimensions of the cubicle are 160cm x 222cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the toilet seat but it is obstructed.
- The lateral transfer space is 89cm from the side of the toilet pan to the wall.
- There is a push button flush on top of the cistern.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a horizontal grab rail on the door, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
- The following fixtures cannot be reached from the toilet seat: the soap dispenser, towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 116cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 106cm.
- The height of the towel dispenser is 100cm.
- The height of the hand dryer is 95cm.
- There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
- There is not a shelf.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 135cm from the floor.
- The cubicle also has: a waste bin with lid and a sanitary bin.
- The following have a good colour contrast with their surroundings: the floor.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, the toilet seat, the internal door and all grab rails.
- There is a manual door which opens outwards that leads to the toilet facilities (photograph 1).
Standard Toilet(s)
- There is step-free level access into the toilet(s).
- There is a manual door which opens outwards and has a medium colour contrast.
- The male and female standard toilets were surveyed.
- The wash basin tap type is twist/turn.
- Lighting levels are good in the cubicle.