Access Guide
Summary
- For information about the opening hours please click here.
- Amenities at this site include: a reception, a café, a museum, formal gardens and a shop.
- There is not onsite parking available here and there is a public car park nearby.
- The most accessible entrance has a slight ramp/slope, steps and automatic doors.
- The entrance surveyed is the to the right side of the building from St Margaret's Street.
- The building has 4 floors once inside.
- There is step free access once inside with lift access to other floors.
- There is stepped or platform lift access to the upper level of the Reading Room.
- There is a member of staff available for help and assistance.
- This venue also has the following available: audio format information, a hearing assistance system which is not signed, facilities for assistance dogs, a virtual tour, maps and an accessible route map.
- The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
- At the time of our visit the hearing assistance system was not working.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone, step free standard toilets and a Changing Places facility.
- There is/are 3 toilet(s) designated as accessible.
- The accessible toilet surveyed can be found on the upper ground floor.
- This accessible toilet surveyed is approximately 5m from the lift.
- The accessible toilets can be found on the upper ground floor, the first floor and the upper first floor.
- The standard toilets can be found on all floors.
- The standard toilets surveyed can be found on the upper ground floor.
Parking
- This venue does not have a car park.
- Nearby parking includes: public car parks.
- There is not a designated drop-off point.
- There are two public car parks close to the venue.
St Margaret Street Car Park 1 has a single Blue Badge bay. The Blue Badge bay measures 245cm x 490cm and has no marked zones at the sides or rear.
St Margaret Street car park 2 has no Blue Badge bays.
Public Transport
- There is not a bus stop within approximately 150m of the venue.
- The bus station is located in Queen Anne Street, which is approximately 160 metres from the venue.
- The nearest train station is Dunfermline.
Outdoor Spaces (Gardens)
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Access Point
View
- This information is for the access point located to the right as you approach the entrance to the building.
- There is step-free level access at this access point.
- There is open access to the area.
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Outdoor Spaces
View
- The following outdoor facilities are available: formal gardens.
- Surfaces for the outdoor spaces include: grass and concrete or tarmac.
- Footpaths are available in some of the outdoor space.
- The majority of the paths are wide enough for wheelchair users.
- There are slight slopes without handrails in the main areas .
- There are some bench seats situated along the paths for people to rest.
Entrance
- The entrance surveyed is located to the right of the building.
- There is ramped/sloped or stepped access at this entrance.
- The ramp has a slight gradient and a width between 75cm and 150cm .
- The ramp has handrails on both sides.
- There are 6 steps.
- The steps are clearly marked with handrails on both sides.
- The ramp overcomes the step.
- This entrance has an intercom.
- Positioned at a recommended height: the intercom (between 75cm - 100cm).
- There are double automatic doors which open towards you.
- The doors are activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
- The width of the opening is 210cm.
- There is not a second set of doors.
Reception (Welcome Pod)
- There is step-free level access to this reception.
- The height of the reception counter is 96cm.
- There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
- The reception is placed in front of a patterned background.
- Lighting levels are good at this reception.
- There is background noise here which varies, depending on the time of day.
- The counter does not have a hearing assistance system.
- The welcome pod is to provide assistance and guidance to visitors of the venue.
Reception (Main Reception)
- There is step-free level access to this reception.
- The height of the reception counter is 90cm.
- There is a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
- Lighting levels are good at this reception.
- There is background noise here which varies, depending on the time of day.
- The counter has a hearing assistance system which is not signed.
Getting Around
- There is step-free access via lift, throughout the majority of the venue.
- There are a mixture of chairs with and without armrests, bench seats and sofas throughout the building.
- All flooring in the area is smooth and even.
- Some of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
- Lighting levels are low in some areas.
- There is background noise here which varies, depending on the time of day.
- The building does not have a hearing assistance system.
- There are portable / foldup chairs available within the venue and upon request.
Lift (Main Lift)
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are Lower Ground (LG), Upper Ground (UG), First Floor (1) and Upper First (1+).
- Externally the lift has: a door with a good colour contrast to the surroundings, buttons with a good colour contrast to the surroundings and controls at a recommended height range (between 90cm - 110cm).
- The lift door opening width is 90cm.
- The dimensions of the lift are 140cm x 156cm.
- Internally the lift has: an audible announcer, buttons with a fair colour contrast to the surroundings, tactile markings, Braille markings, a mirror to aid reversing and a visual floor indicator.
- The good contrast between the door and the surroundings is due the lighting strips either side of the door.
Stairs
- The floors which are accessible by stairs are Lower Ground (LG), Upper Ground (UG), First Floor (1) and Upper First (1+).
- The number of steps between floors varies from at least 10.
- The steps are clearly marked with handrails on both sides.
Tour
- The tour is self-guided but guides are available to provide additional information.
- There is step-free access throughout the tour, via lift.
- The majority of walkways are 150cm+ wide.
- There is background noise which varies, depending on the time of day.
- The following may be experienced on the tour: lighting effects.
- Tour information includes the following formats: audio description, handheld information devices, touchscreens, information board, tactile, pictorial and television/screen.
- Floor plans/maps are available for the tour route.
- There are a mixture of chairs with and without armrests, sofas and bench seats at regular intervals along the tour.
- There are folding seats/stools available to take around the tour.
- All flooring along the tour route is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
- Lighting levels are low along parts of the tour route.
- The tour starts from the lower ground floor receptions desks.
Within the hours the venue is open, the duration of the self-guided tour is not restricted.
There are a number of rooms of various dimensions and uses that are available internally and externally to use or hire.
Shop (Lower Ground Floor - Gift Shop)
- There is a manual door which is permanently held open and has a good colour contrast.
- The width of the door opening is 295cm.
- The majority of aisle widths are 150cm+.
- All flooring in the shop is smooth and even.
- There is step-free level access to the till(s).
- The height of the counter is 90cm.
- There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
- The checkout area is placed in front of a patterned background.
- The till does not have a hearing assistance system.
- Services/facilities available in the shop include: a portable card machine for payment, a member of staff to provide assistance and a standard wheelchair to borrow.
- There is background noise here which varies, depending on the time of day.
- During opening hours the door in held open.
Library (Lower Ground Floor)
- This library is able to provide material in the following formats: large print and audio.
- There is an ordering service.
- The library does have computers with accessible software, including: NVDA.
- Auxiliary aids are available for computer users, including: height adjustable chairs and wrist rests.
- Equipment available for those with a visual/sensory impairment includes: electronic/digital magnifier.
Reception (Lower Ground Floor - Reading Library)
- There is step-free level access to this reception.
- The height of the reception counter is 73cm.
- There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
- The reception is placed in front of a patterned background.
- Lighting levels are low at this reception.
- There is no (or very little) background noise here.
- The counter does not have a hearing assistance system.
Lift (Reading Library Lift)
- This lift is a platform lift (staff assistance required).
- A member of staff needs to be notified for use of the lift.
- The lift overcomes a small level change.
- Externally the lift has: a door with a poor colour contrast to the surroundings, buttons with a good colour contrast to the surroundings and controls at a recommended height range (between 90cm - 110cm).
- The lift door opening width is 110cm.
- The dimensions of the lift are 115cm x 120cm.
- Internally the lift has: a separate door to exit, controls at a recommended height range (between 90cm - 110cm) and buttons with a good colour contrast to the surroundings.
Eating and Drinking (Upper Ground Floor - Granary)
- This is a café which serves hot and cold meals and snacks.
- There is step-free level access to this area.
- There is a counter where food and drink can be ordered.
- Menu types include; handheld menus.
- Menus are easy to read.
- The following are available here: drinking straws and takeaway cups.
- Lighting levels are good here.
- There is background noise here which varies, depending on the time of day.
- There is a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
- The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, bench seats and a mixture of chairs with and without armrests.
- The seating area does not have: a priority table.
- Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
- The following furniture is permanently fixed: some of the chairs.
- All flooring in the area is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
Changing Places (Lower Ground Floor)
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Location and Access
View
- The facility is additional to standard and accessible toilets, and is not located close to other managed facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- There is step-free level access to the facility.
- There is pictorial signage on or near the door.
- There is a manual door which opens outwards and has a good colour contrast.
- The width of the door is 87cm (2ft 10in).
- The door has a locking handle (with a RADAR key to access).
- The door does not have a horizontal grab rail.
- The dimensions of the facility are 325cm x 470cm.
- The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
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Toilet Details
View
- There are lateral transfer spaces on both sides of the toilet seat but they are obstructed.
- The transfer space on the right as you face the toilet is 255cm (8ft 4in).
- The transfer space on the left as you face the toilet is 79cm (2ft 7in).
- The following grab rails are available: a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on both sides of the seat.
- The following have a good colour contrast with their surroundings: the internal door, all grab rails, both dropdown rails, the floor and the toilet seat.
- The toilet seat is 47cm from the floor.
- There is a spatula flush on the transfer side.
- There is a pull cord emergency alarm at a recommended height for a seated user (within 10cm from the floor).
- The height of the toilet roll holder is 99cm.
- The toilet has a cistern.
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Changing Bench and Hoist Details
View
- The facility changing bench is free standing and height-adjustable.
- The length of the facility changing bench is 179cm (5ft 10in).
- The changing places hoist is powered overhead and covers the changing bench and the toilet.
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Shower Details
View
- There is an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm).
- There is no seat for the shower.
- The following dropdown rails are available: no dropdown rails.
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Other Facilities
View
- There is a fixed height wash basin (not at a recommended height range).
- The wash basin tap type is lever mixer.
- The wash basin is 79cm from the floor.
- The following fixtures can be reached from the toilet seat: the toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: the wash basin, towel dispenser and hand dryer.
- The towel dispenser is 95cm from the floor.
- The hand dryer is 99cm from the floor.
- The cubicle also has: a full length mirror, a nappy/incontinence items bin, a sanitary bin and a privacy screen.
- There is a shelf located where it is reachable.
- The shelf is positioned between 85cm and 105cm and does not have minimum dimensions of 12.5cm x 40cm.
- The coat hooks for seated users and standing users are at the recommended height.
- Wide tear off paper roll is not available.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
Accessible Toilet (Upper Ground Floor - Left Hand Transfer)
- This accessible toilet is located on the upper ground floor, next to the lift.
- There is step-free level access into the accessible toilet.
- This accessible toilet is approximately 5m from the lift.
- There is pictorial signage on or near the door.
- There is a manual door which opens outwards and has a good colour contrast.
- The door has a twist lock.
- The width of the accessible toilet door opening is 77cm.
- The dimensions of the cubicle are 140cm x 230cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the toilet seat but it is obstructed.
- The lateral transfer space is 77cm from the side of the toilet pan to the wall.
- There is a spatula flush on the non transfer side.
- The following grab rails are available: vertical grab rails on both sides of the wash basin, a horizontal grab rail on the door, a vertical grab rail on the transfer side and a horizontal grab rail on the non transfer side.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
- The following fixtures cannot be reached from the toilet seat: towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 91cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 78cm.
- The height of the soap dispenser is 96cm.
- The height of the towel dispenser is 111cm.
- The height of the hand dryer is 97cm.
- There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
- There is a shelf located where it is reachable.
- The shelf is positioned between 85cm and 105cm and does not have minimum dimensions of 12.5cm x 40cm.
- The height of the coat hook is 140cm from the floor.
- The cubicle also has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
- The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
Standard Toilet(s) (Upper Ground Floor - Next to Lift)
- There is step-free level access into the toilet(s).
- There is a manual door which opens outwards and has a poor colour contrast.
- The shared standard toilet was surveyed.
- The wash basin tap type is lever mixer.