You are on Summary. Skip to the next section.

Summary

• Amenities at this site include: a reception, a restaurant and accommodation.
• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has a steep ramp/slope, steps and a manual door.
• There is 1 step-free entrance.
• The building has 4 floors once inside.
• There is step free access to the ground floor only once inside.
• There is stepped only access to additional rooms.
• There is a member of staff available for help and assistance.
• This venue also has the following available: accessible accommodation, seating, large print information, a clearly signed hearing assistance system, a safe or quiet space, facilities for assistance dogs, maps and a medication fridge.
• The sensory pack includes: activity sheets and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• At the time of our visit the hearing assistance system was working.
• There is/are 1 toilet(s) designated as accessible.
• The accessible toilet surveyed can be found through to the right of the building, at the rear of the restaurant.
• This accessible toilet surveyed is approximately 40m from the entrance.
• The standard toilets can be found on the ground floor.
• The standard toilets surveyed can be found through to the right of the building, at the rear of the restaurant and just beyond reception.
• There is one accessible room available.
• This accommodation also has the following available: a deaf alert system, vibrating alarm pillows, bath mats, raised toilet seats and a medication fridge.

You are on Parking. Skip to the next section.

Parking

• This venue has a car park.
• This is an open air car park with a loose chippings and gravel surface.
• Parking is free for all users.
• There is 1 Blue Badge parking bay.
• The nearest Blue Badge bay is 15m from the entrance.
• Obstacles from the Blue Badge bays to the entrance include: loose chippings and slopes/ramps.
• There is not a designated drop-off point.

You are on Public Transport. Skip to the next section.

Public Transport

• There is a bus stop within approximately 150m of the venue.
• The nearest bus stops are located on Spott Road or Bowmont Terrace, approximately 90 metres away.
• The nearest train station is Dunbar.
• Dunbar Railway Station is approximately 0.5 miles away.

You are on Entrance. Skip to the next section.

Entrance

• The entrance surveyed is located at the side of the building.
• There is ramped/sloped or stepped access at this entrance.
• The ramp has a steep gradient and a width between 75cm and 150cm .
• The ramp has a handrail on the left going up.
• There are 3 steps.
• The steps are not clearly marked but there are handrails on both sides.
• The ramp overcomes the steps.
• This entrance has an intercom and a key safe.
• Not positioned at a recommended height: the intercom (not between 75cm - 100cm).
• There is a single manual door which opens away from you.
• The width of the opening is 90cm.
• There is not a second set of doors.

You are on Reception. Skip to the next section.

Reception

• There is step-free level access to this reception.
• The height of the reception counter is 102cm.
• There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• Lighting levels are low at this reception.
• There is background noise here.
• The counter has a clearly signed hearing assistance system.
• There are chairs without armrests, tables, stools, coffee tables and armchairs available in the reception area.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of the venue.
• There are armchairs, a mixture of chairs with and without armrests and stools throughout the building.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to carpet.
• Some of the flooring in the venue includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Some of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
• Lighting levels are low in some areas.
• There is background noise here.
• The building has a clearly signed hearing assistance system.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• This is a restaurant which serves hot and cold meals and snacks.
• There is step-free level access to this area.
• Tables can be booked in advance.
• There is full table service.
• Menu types include; handheld menus and online menus.
• Menus are easy to read.
• The following are available here: drinking straws and a portable card machine for payment.
• Lighting levels are low in the evening.
• There is background noise here.
• There is a clearly signed hearing assistance system.
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, bench seats and a mixture of chairs with and without armrests.
• The seating area does not have: a priority table.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• Flooring in the area is not smooth and even.
• Where the flooring is not smooth or even, it is due to carpet.
• The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.

You are on Accessible Accommodation (Ground Floor - Room 21). Skip to the next section.

Accessible Accommodation (Ground Floor - Room 21)

• There is step-free level access to the accessible room surveyed.
• The bed is double or zip and link.
• The height of the bed is 60cm.
• The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
• The desk height is between 73cm and 75cm.
• The room surveyed has a desk chair without armrests and a desk chair with armrests.
• The room has: a desk at a recommended height (between 73cm - 75cm), plug sockets at a recommended height (between 40cm - 100cm), light switches at a recommended height (between 75cm - 120cm), plug sockets next to the bed, a moveable bed and a bed which is not at a recommended height (between 45cm - 52cm).
• There is no emergency alarm.
• There is no hoist available.
• The room has soft flooring.

You are on Ensuite (Accessible Accommodation Room 21 - Left Hand Transfer). Skip to the next section.

Ensuite (Accessible Accommodation Room 21 - Left Hand Transfer)

• The ensuite has a manual door which opens outwards.
• The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
• The ensuite has hard flooring.
• The ensuite has a non-slip floor.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is a lateral transfer space to the left of the toilet seat.
• The toilet seat is at a recommended height from the floor (48cm).
• Grab rails in the ensuite include: a vertical grab rail at the shower, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
• The toilet has a dropdown rail on the transfer side.
• The following fixtures cannot be reached from the toilet seat: the wash basin.
• The ensuite has: a wheel-in shower.
• The height of the wash basin is 74cm.
• The wash basin tap type is lever mixer.
• There is an adjustable, detachable shower head at a recommended height (between 105cm - 185cm) and a fixed height shower head.
• There are no dropdown rails for the shower.
• There is a shower chair.
• The following have a high colour contrast with their surroundings: the floor, all grab rails and the dropdown rail.
• The following have a less clear colour contrast with their surroundings: the toilet seat.

You are on Standard Accommodation (Room 22). Skip to the next section.

Standard Accommodation (Room 22)

• There is not step-free access to the room surveyed.
• The bed type is single, double or zip and link.
• The desk height is not between 73cm and 75cm.
• The room surveyed has a desk chair without armrests.
• The room has: a bed which is not at a recommended height (between 45cm - 52cm), window controls at a recommended height (between 80cm - 100cm) and a moveable bed.
• There is no emergency alarm.
• The room has soft flooring.

You are on Ensuite (Standard Accommodation). Skip to the next section.

Ensuite (Standard Accommodation)

• The ensuite has a manual door which opens inwards.
• The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
• The ensuite has hard flooring.
• The ensuite does not have a non-slip floor.
• There is no emergency alarm.
• There is a lateral transfer space to the right of the toilet seat.
• The toilet seat is not at a recommended height from the floor (48cm).
• Grab rails in the ensuite include: a vertical grab rail at the bath.
• The height of the toilet roll holder is 75cm.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin.
• The ensuite has: a bath and an over bath shower.
• The height of the wash basin is 77cm.
• The wash basin tap type is lever mixer.
• The height of the bath is 55cm.
• The bath tap type is lever mixer.
• There is an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm), a fixed height shower head and a handheld shower head.
• The following have a high colour contrast with their surroundings: the floor, the internal door and all grab rails.
• The following have a less clear colour contrast with their surroundings: the toilet seat.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are G, 1, 2.
• There are 15+ steps between floors.
• The steps are not clearly marked but there is a handrail on the right going up.
• Lighting levels are good at these stairs.
• There are further stairs leading down to the basement level (photographs 5 to 8).

You are on Accessible Toilet (Restaurant - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Restaurant - Left Hand Transfer)

• This accessible toilet is located to the right beyond reception, at the rear of the restaurant.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 30m from the entrance.
• There is pictorial signage on or near the door.
• There is a manual door which opens outwards and has a good colour contrast.
• The door has a twist lock.
• The width of the accessible toilet door opening is 79cm.
• There is a lateral transfer space to the left of the toilet seat but it is obstructed.
• The lateral transfer space is 107cm from the side of the toilet pan to the wall.
• There is a spatula flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the non transfer side, vertical grab rails on both sides of the wash basin and a vertical grab rail on the transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: a toilet roll holder on the dropdown rail, the wash basin and the soap dispenser.
• The following fixtures cannot be reached from the toilet seat: towel dispenser.
• The height of the toilet seat above floor level is 48cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 105cm.
• The height of the towel dispenser is 99cm.
• The height of the baby change is 96cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is not a shelf.
• The cubicle does not have coat hooks.
• The cubicle also has: a full length mirror, a waste bin without lid and a pedal bin.
• The following have a good colour contrast with their surroundings: the internal door.
• The following have a less clear colour contrast with their surroundings: all grab rails, the floor, the toilet seat and the dropdown rail.
• Lighting levels are good in the cubicle.

You are on Standard Toilet(s) (Restaurant). Skip to the next section.

Standard Toilet(s) (Restaurant)

• There is step-free level access into the toilet(s).
• There is a manual door which opens inwards and has a high colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever mixer.
• Lighting levels are good in the cubicle.
• There is a baby change facility which is not at a recommended height (between 70cm - 75cm).
• There are also standard male and female toilets located in the corridor behind reception (photographs 11 to 20).

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).