You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • Facilities available in the venue include: theatres, cinema, café, bars, function rooms, event spaces, community table, studios and box office.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point and a taxi rank.
  • The nearest train station is Inverness.
  • The nearest bus station is Inverness.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The following areas have step-free access via ramps or slopes: ground floor seating in the theatres, front row cinema seating on Level -1 (via staff), Bishop's Palace, and the second floor bar area to the left from the lift.
  • The following areas have stepped access: the majority of cinema and theatre seating.
  • Access throughout may include manual doors.
  • Level - 1, ground, first and second floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • Additional equipment which can be borrowed or hired includes: audio description headphones, ear defenders, sunglasses and fidget toys.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the male changing room on the second floor, or music studio in Bishop's Palace on the second floor.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: equality training, deaf awareness, autism awareness, LGBTQ awareness and charter training.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There are 7 toilets with adaptations.
  • Toilets with adaptations are located off the foyer to the right as you enter, off the café to the rear left as you enter (x2), through to the right as you enter next to the Bishop's Palace lift, on the first floor to the right from the lift, off the first floor James Love studio, and on the -1 level for front row cinema seating (via staff).
  • The transfer space varies between left and right in the toilets with adaptations.
  • There is also a staff toilet with adaptations on the first floor of Bishop's Palace which can be made available upon request for anyone using the facilities on that floor.
  • The male and female step-free toilet facilities are located throughout the building on all floors.
  • The gender inclusive step-free toilet facilities are located within the toilets with adaptations, and on the second floor near the changing rooms.
  • The male and female toilet facilities are located off the Empire Theatre upper staircase.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located on the second floor, to the right from the lift.
  • Standard changing facilities are located on the second floor, to the right from the lift.
  • Parent and baby changing facilities are located within the toilets with adaptations off the café and first floor.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located within the changing facilities which have adaptations on the second floor, to the right from the lift.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Car Park View
  • The car park is located off Loverose Way.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 9 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 500cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 40m from entrance.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes.
• Charges and Restrictions View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the rear of the car park.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located in the bays beside the Blue Badge bays.
  • There is a 20 minute time limit for the drop-off bays.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the venue.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 255cm.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 188cm.
• The second set of doors have a low visual contrast.

You are on Reception (Box Office - Ground Floor). Skip to the next section.

Reception (Box Office - Ground Floor)

• The reception is located ahead as you enter .
• The distance from the entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has a television.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: stools.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of walkways, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: The ground floor seating in the theatres, front row cinema seating on Level -1 (via staff), Bishop's Palace, and the second floor bar area to the left from the lift.
• The following areas have stepped access: the majority of cinema and theatre seating.
• Access throughout may include manual doors.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available in the walkways includes: chairs without armrests, benches and high stools.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable in some areas.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the rear left as you enter.
• The distance from the entrance is 50m.
• The most accessible route to the lift has step-free level access.
• Ground, Level -1 (via staff), first and second floors are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 120cm.
• The internal dimensions of the lift are 134cm (width) x 260cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing and a visual floor indicator.
• Lighting levels were even at the time of the survey.

You are on Stairs (Front). Skip to the next section.

Stairs (Front)

• The stairs surveyed are located to the right as you enter.
• Ground, first and second floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.

You are on Stairs (Main Staircase). Skip to the next section.

Stairs (Main Staircase)

• The stairs surveyed are located to the rear left of the building.
• Ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were low at the time of the survey.

You are on Stairs (Empire Theatre - Upper Floors). Skip to the next section.

Stairs (Empire Theatre - Upper Floors)

• The stairs surveyed are located off the first floor.
• There is a single manual door to access the stairwell.
• The first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Theatre (Empire). Skip to the next section.

Theatre (Empire)

Collapse all Expand all

• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Captioned performances are available.
  • Signed performances are available.
  • Audio described performances are available.
  • Autism friendly/relaxed performances are available.
  • There is an infrared assisted hearing system.
  • The hearing assistance system could not be tested at the time of the survey.
• Auditorium View
  • The most accessible route to the auditorium has a lift.
  • There is step-free level access to a row of seating.
  • There is a designated seating area.
  • The following rows have step-free access via ramps or slopes: row F, boxes 1/2 and 17/18, row P, boxes 5 and 14 and first circle balcony seating.
  • The following rows have stepped access: all other rows and boxes.
  • View the seating plan/auditorium map (opens new tab) .
  • Seating available includes: flip-down seats with armrests and chairs without armrests.

You are on Theatre (OneTouch). Skip to the next section.

Theatre (OneTouch)

Collapse all Expand all

• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Captioned performances are available.
  • Signed performances are available.
  • Audio described performances are available.
  • Some performances offer audio description.
  • Autism friendly/relaxed performances are available.
  • There is an infrared assisted hearing system.
  • The hearing assistance system could not be tested at the time of the survey.
  • View information on access performances and provisions (opens new tab) .
• Auditorium View
  • The most accessible route to the auditorium has step-free level access and doors permanently held open.
  • There is step-free level access to a row of seating.
  • There is a designated seating area.
  • The following rows have step-free access via ramps or slopes: row D and balcony rows AA and BB.
  • The following rows have stepped access: all other rows.
  • View the seating plan/auditorium map (opens new tab) .
  • Seating available includes: flip-down seats with armrests.
  • The sunken front rows can be removed and the floor lifted up to provide a larger stage or more level seating space.

You are on Cinema Overview. Skip to the next section.

Cinema Overview

Collapse all Expand all

• Cinema Information View
  • View information on opening times.
  • The cinema has 2 screens in total.
  • There are 2 screens with designated seating for disabled visitors.
  • Advanced bookings are available.
  • Concessions are available.
  • Tickets are free for carers.
  • Some films can be audio described.
  • Headsets and Infrared systems are used for the audio description.
  • Some subtitled screenings are available.
  • Some autism friendly screenings are available.
• Getting Help and Assistance View
  • There is no hearing assistance system.
  • Assistance dogs are welcomed in the cinema screens.

You are on Screen (Playhouse). Skip to the next section.

Screen (Playhouse)

• The screen is located through the left hand door, to the left side after entering the area.
• The most accessible route to the screen has step-free level access.
• There is step-free level access into the screen.
• There is written text signage on or near the door.
• There are double manual doors with a medium visual contrast.

Collapse all Expand all

• Access To View
  • The doors open towards you.
  • The width of the opening is 134cm.
  • There is a second single manual door with a medium visual contrast.
  • The second door opens towards you.
  • The width of the opening is 92cm.
  • The doors are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to the rear of the cinema.
  • There is step-free level access as you enter the screen.
• Screen Information View
  • The following rows have step-free level access: the rear box, and the front row (via staff Level -1 lift access).
  • The following rows have stepped access: all other rows.
  • Seating available in the screen includes: armchairs.
  • Lighting levels were even at the time of the survey, with unshaded light sources, before and after screenings.
• Designated Seating View
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is located in the rear box rows.
  • The designated seating area is not clearly marked or signed.
  • There are 2 designated spaces for wheelchair users.
  • Companions sit next to you.
  • Companion seating available includes: armchairs.
  • There is space for an assistance dog to rest.
  • There is more designated seating in the front row. There is an infra-red hearing loop covering all rows, with middle seating the best for reception. Headsets are available via a member of staff. There are similar headsets available for audio description titles.

You are on Screen (La Scala). Skip to the next section.

Screen (La Scala)

Collapse all Expand all

• Access To View
  • The screen is located through the right hand door, to the left side after entering the area.
  • The most accessible route to the screen has step-free level access.
  • There is step-free level access into the screen.
  • There is written text signage on or near the door.
  • There are double manual doors with a medium visual contrast.
  • The doors open towards you.
  • The width of the opening is 134cm.
  • There is a second single manual door with a medium visual contrast.
  • The second door opens towards you.
  • The width of the opening is 92cm.
  • The doors are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to the rear of the cinema.
  • There is step-free level access as you enter the screen.
• Screen Information View
  • The following rows have step-free level access: the rear box, and the front row (via staff Level -1 lift access).
  • The following rows have stepped access: all other rows .
  • Seating available in the screen includes: armchairs.
  • Lighting levels were even at the time of the survey, with unshaded light sources, before and after screenings.
• Designated Seating View
  • The most accessible route to the designated seating has step-free level access.
  • The designated seating area is located in the rear box rows.
  • The designated seating area is not clearly marked or signed .
  • There are 2 designated spaces for wheelchair users.
  • Companions sit next to you.
  • Companion seating available includes: armchairs.
  • There is space for an assistance dog to rest.
  • There is more designated seating in the front row. There is an infra-red hearing loop covering all rows, with middle seating the best for reception. Headsets are available via a member of staff. There are similar headsets available for audio description titles.

You are on Eating and Drinking (Café - Ground Floor). Skip to the next section.

Eating and Drinking (Café - Ground Floor)

Collapse all Expand all

• Location and Access View
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food can be ordered and numerous seating options.
  • Full table service is not available.
  • Menus are wall-mounted, available on a board, online, displayed on the counter and available in large print.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located round to the left as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 120cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 99cm.
  • The counter has glazed screens.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests, armchairs, benches and high stools.
  • Furniture available in this area includes: tables, coffee tables, high tables and booths.
  • Some tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.

You are on Eating and Drinking (Bar - First Floor). Skip to the next section.

Eating and Drinking (Bar - First Floor)

Collapse all Expand all

• Location and Access View
  • This area is located to the left from the lift.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a bar where food and drink can be ordered.
  • Full table service is not available.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located opposite the seating.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 91cm.
  • The counter has glazed screens.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests, sofas, benches and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some chairs are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.

You are on Eating and Drinking (Bar - Second Floor). Skip to the next section.

Eating and Drinking (Bar - Second Floor)

Collapse all Expand all

• Location and Access View
  • Left from the lift.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a bar where food and drink can be ordered.
  • Full table service is not available.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located opposite the seating.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • Some chairs are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.

You are on Getting Around (Bishop's Palace). Skip to the next section.

Getting Around (Bishop's Palace)

• There is step-free level access throughout all areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: Bishop's Palace from the main entrance.
• Access throughout may include manual doors.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is not provided.
• Seating available in the walkways includes: benches.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.
• Bishop's Palace is located through to the right from the main entrance and includes the event spaces of; Douglas Baxter Hall, Maclean Room, Provost Smith Memorial Chapel and Boardroom on the ground floor, and workshop spaces on the second floor. The music room on the second floor can also be used as a quiet space.

You are on Lift (Bishop's Palace). Skip to the next section.

Lift (Bishop's Palace)

• The lift surveyed is located through to the right as you enter.
• The distance from the entrance is 50m.
• The most accessible route to the lift has slight ramps or slopes and manual doors.
• The ground, first and second floors of Bishop's Palace are accessed by this lift.
• The lift door has a medium visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 79cm.
• The internal dimensions of the lift are 92cm (width) x 131cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (Bishop's Palace). Skip to the next section.

Stairs (Bishop's Palace)

• The stairs surveyed are located to the rear of the Bishop's Palace foyer (Douglas Baxter Hall) area.
• Bishop's Palace ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the size of the space.

You are on Toilet with Adaptations (Left Hand Transfer - Café - Ground Floor). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer - Café - Ground Floor)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located at the rear of the café near the Empire Theatre stalls entrance.
  • The distance from the entrance is 45m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 156cm (width) x 222cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 93cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 75cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 116cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 125cm from the floor.
  • The height of the baby change facility when in use is 94cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a 48cm high bench within this toilet. There is another toilet with adaptations offering transfer space on the right next to this toilet, however it does not have a 150 x 150cm turning space.

You are on Toilet with Adaptations (Left Hand Transfer - Bishop's Palace - Ground Floor). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer - Bishop's Palace - Ground Floor)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located through to the right as you enter, next to the Bishop's Palace lift.
  • The distance from entrance is 50m.
  • The most accessible route to the toilet has slight ramps or slopes and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 80cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 148cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 67cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 41cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 69cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 85cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 86cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 125cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a further toilet with adaptations on the first floor of Bishop's Palace for staff, which can be made available upon request for anyone using facilities on that floor.

You are on Toilet with Adaptations (Right Hand Transfer - Level -1 - via Staff). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer - Level -1 - via Staff)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located on Level -1, to the left from the lift.
  • The distance from the lift is 10m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 160cm (width) x 210cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 121cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 88cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 115cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • This toilet is located next to the entrances for the cinema screens' front rows, which requires a member of staff for access via the lift.

You are on Toilet with Adaptations (Right Hand Transfer - First Floor). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer - First Floor)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located on the first floor, around to the right from the lift.
  • The distance from the lift is 20m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 160cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 94cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 87cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 79cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 85cm from the floor.
  • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 118cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 124cm from the floor.
  • The height of the baby change facility when in use is 107cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is another first floor toilet with adaptations located through the doors to the Jim Love studio.

You are on Changing Room with Adaptations (Second Floor). Skip to the next section.

Changing Room with Adaptations (Second Floor)

Collapse all Expand all

• Location and Access View
  • The changing room surveyed is located on the second floor, to the right from the lift.
  • The distance from the lift is 30m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • Facilities available in the changing room include: a toilet, a wash basin and a wheel-in shower.
  • The dimensions of the changing room are 256cm (width) x 207cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 170cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 103cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 80cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 82cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 108cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The changing room has a waste bin.
  • There are no coat hooks.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • There is a flip-down shower seat.
  • The shower seat is 50cm from the floor.
  • The shower controls are twist turn mixer.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a low visual contrast.
  • The shower dropdown rails have a low visual contrast.
  • There is no emergency alarm for the shower.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.