Access Guide
Introduction
- Related link Fort George Cafe.
- Http://www.disabledgo.com/en/access-guide/fort-george-cafe
- Related link Highlander's Museum.
- Http://www.disabledgo.com/en/access-guide/highlanders-museum
Opening Times
- The venue has seasonal opening times and please contact the venue for details of opening times.
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Comments
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- Please note- the venue will not be open during bad (windy/snowy) weathe.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Inverness.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Inverness.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
- The nearest designated bay is 115m (126yd) from the main entrance.
- The furthest designated bay is 125m (137yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is loose chippings.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 260cm (8ft 6in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the car park to the entrance.
- The ramp or slope is permanent.
Outside Access (Ticket Office and Shop)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Ticket Office and Shop)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is portable.
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 1 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are shallow.
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Comments
View
- The ramp does not bypass the step.
Reception (Ticket Office)
- The reception desk is 5m (16ft 5in) from the ticket office entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is not level access to the service.
- Motorised scooters are welcomed in public parts of the venue.
Level Change (Fort)
- There are some uneven paths around the fort.
- The surface of the paths is tarmac.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 6m (19ft 8in) from the ticket office entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 250cm x 135cm (8ft 2in x 4ft 5in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 105cm (3ft 5in) high.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 75m (82yd) from the main entrance.
- The accessible toilet is located within a toilet block.
- There is not level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 200cm x 225cm (6ft 7in x 7ft 5in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 110cm (3ft 7in) high.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
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Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is not level access to the baby change facility.
Level Change (Accessible Toilet)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left of the entrance.
- The ramp or slope is permanent.
- There are steps to access this area / service.
- The steps are located to the right of the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are medium.
- The steps do have handrails.
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Comments
View
- The ramp bypasses the steps.
- The ramp has a handrail on both sides.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 75m (82yd) from the main entrance.
- The accessible toilet is located within a toilet block.
- There is not level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 200cm x 350cm (6ft 7in x 11ft 6in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The toilet roll holder is 107cm (3ft 6in) high.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
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Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 85cm (2ft 9in).
- Inside the venue, there is not level access to the baby change facility.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located within a toilet block.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
Level Change (Standard Toilets)
- There are steps to access this area / service.
- The steps are located in front of the male and female standard toilets.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- There are wheelchairs and motorised scooters to borrow.