Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Agnasheen.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- The ground and first floors can be accessed via a standard lift and stairs.
- The following facilities are available: a water bowl for assistance dogs, a seat/chair, a designated safe space and a manual wheelchair.
- Staff receive the following training: dementia awareness and a welcome for all training.
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Toilet and Changing Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the first floor.
- The male and female toilet facilities are located on the first floor.
- Parent and baby changing facilities are located in the toilet with adaptations.
Parking
- The car park is located to the front and side of the building.
- The car park is open air/surface.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The most accessible route from the Blue Badge parking has a dropped kerb without tactile paving.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
Entrance (Gairloch Museum)
- This entrance is located at the front of the building.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked.
- The doors are permanently held open.
- The width of the opening is 93cm.
- There is a second set of double manual doors .
- The second set of doors open towards you.
- The width of the opening is 93cm.
Counter (Welcome Desk)
- The counter is located directly ahead of you as you enter.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is a lowered section at the counter, at a suitable height for a wheelchair user.
- There is not a hearing assistance system.
- There may be background noise in this area.
Getting Around (Shop)
- There is step-free level access throughout all areas.
- There may be background noise.
- Seating available in the walkways includes: stools.
Exhibition Space (Ground Floor Exhibition and Gallery Space)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There may be background noise.
- Display information includes: information boards, televisions/screens, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests, benches and stools.
- Furniture available in this area includes: tables.
- There are shows/talks with designated seating for wheelchair users.
- The tour is self-guided.
- There is step-free level access throughout the tour, this may include the use of a lift.
- Access throughout the tour may include manual doors.
- Wayfinding signage is provided throughout the tour.
Lift (Platform Lift)
- The lift surveyed is located to the left of the exhibition area on the ground floor.
- The journey time to this lift from the main entrance is approximately less than one minute.
- The most accessible route to the lift has step-free level access and manual doors.
- The ground and first floor are accessed by this lift.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- None of the internal lift controls are at a suitable height for a wheelchair user.
Stairs
- The stairs surveyed are located to the left of the exhibition space on the ground floor.
- The ground and first floor can be accessed by these stairs.
- There are 17 steps between floors which are clearly marked and have handrails on both sides.
Exhibition Space (The First Floor Exhibition and Gallery Space)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There may be background noise.
- Display information includes: information boards, touchscreens and subtitles.
- Seating available in this area includes: chairs without armrests and benches.
- There are shows/talks with designated seating for wheelchair users.
- The tour is self-guided.
- Access throughout the tour may include manual doors.
- Wayfinding signage is provided throughout the tour.
Eating and Drinking (Am Bàrd Café)
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Location and Service
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- The café is located on the first floor of the museum.
- This area has a counter where food and drink can be ordered.
- Full table service is available on request only.
- Menus are available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and two handled cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located on the right as you enter.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables and coffee tables.
- There may be background noise in this area.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor of the museum.
- The most accessible route to the toilet has step-free level access and a platform lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens by sliding.
- The width of the door opening is 85cm.
- The door has a locking handle.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 105cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The toilet seat is 49cm from the floor.
- There is a toilet roll holder on the dropdown rail, a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The cubicle has a waste bin.
- Additional features include: a mirror and a baby changing table.