You are on Summary. Skip to the next section.

Summary

• For information about the opening hours please click here.
• Amenities at this site include: a reception, a shop, a café, exhibition rooms and formal gardens.
• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has level step free access and automatic doors.
• There is 1 step-free entrance.
• This does include the main entrance.
• The entrance surveyed is the main entrance at the front of the building.
• The building has 4 floors once inside.
• There is step free access once inside with lift access to other floors.
• There is stepped only access to welcome area to the timeline area.
• There is stepped or platform lift access to ground floor to the tour route and the second floor bar and tasting area.
• There is a member of staff available for help and assistance.
• This venue also has the following available: seating, Braille information, a hearing assistance system which is not signed, a companion/carer discount and facilities for assistance dogs.
• The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
• Toilet and changing facilities available include: a standard toilet, a step free standard toilet, an accessible toilet for the use of everyone, standard toilets and step free standard toilets.
• There is/are 1 toilet(s) designated as accessible.
• The accessible toilet surveyed can be found on the ground floor.
• This accessible toilet is approximately 12m from the main entrance.
• The standard toilets can be found on the ground floor and first floor.
• The standard toilet surveyed can be found on the ground floor.

You are on Parking. Skip to the next section.

Parking

• This venue has a car park.
• This is an open air car park with a tarmac surface.
• Parking is free for all users.
• There are 6 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 480cm x 270cm.
• There is a hatched zone on one side but not to the rear.
• The hatched zone is under 120cm wide.
• The nearest Blue Badge bay is 50m from the main entrance.
• Obstacles from the Blue Badge bays to the entrance include: a road crossing, uneven surfaces, slopes/ramps and dropped kerbs.
• There are two sets of Blue Badge bays. The information above relates to the two bays within the car park, except for the "nearest Blue Badge bay to the entrance", which refers to the second set of bays.
  The second set of Blue Badge bays consist of four bays, measuring 470cm by 240cm, with hatch zone (120cm) at the rear and side. This second set of bays has been used to establish the distance from the nearest bay to the entrance.

You are on Public Transport. Skip to the next section.

Public Transport

• There is not a bus stop within approximately 150m of the venue.
• There is no regular bus service to the village where the distillery is located. The East Coast Buses route for the number 113 bus passes through Pencaitland village.
  Disembark at the stop by the village Post Office and take the Lempockwells Road and follow the signs to Glenkinchie Distillery.
  From Pencaitland village to the Glenkinchie Distillery is approximately a 1.7 mile walk along narrow country lanes.
• The nearest train station is Longniddry.
• From Longniddry it is 7.8 miles to the distillery by car. There may be taxis available at the station.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• The entrance surveyed is located at the front of the venue.
• There is step-free access at this entrance, via ramp/slope.
• The slope has a width of at least 150cm and a slight gradient .
• The slope does not have handrails.
• There is a single automatic door which open towards you.
• The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
• The width of the opening is 89cm.
• There is not a second set of doors.
• The accessible doors are located to the left of the revolving door and activated by a "Wave to Open" box.
  There is also a set of rotating doors which are manually operated. The door width for the rotating door is the outside distance across the opening is 150cm.

You are on Visitor Centre/Ticket Office (Reception and Ticketing). Skip to the next section.

Visitor Centre/Ticket Office (Reception and Ticketing)

• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till(s).
• The height of the counter is 94cm.
• There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• Services/facilities available include: a portable card machine for payment, a member of staff to provide assistance and a standard wheelchair to borrow.
• There is background noise here.
• The ticketing desk is located in the reception area as you enter the building.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free access via lift, throughout the majority of the venue.
• Some of the corridors are narrow (under 120cm wide).
• There are bench seats and chairs without armrests throughout the building.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to uneven paving/tiles.
• Lighting levels are low in some areas.
• There may be background noise here.
• The building does not have a hearing assistance system.

You are on Shop. Skip to the next section.

Shop

• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• The height of the counter is 94cm.
• There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment, a member of staff to provide assistance and a standard wheelchair to borrow.
• There is background noise here.

You are on Tour. Skip to the next section.

Tour

• The tour is guided.
• The tour takes approximately 1.5 hours.
• There is step-free access throughout the tour, via lift.
• The majority of walkways are 150cm+ wide.
• The tour can be adapted to avoid inaccessible areas.
• There may be background noise along the tour route.
• The following may be experienced on the tour: interactive video effects and lighting effects.
• There are chairs without armrests and bench seats at regular intervals along the tour.
• There are folding seats/stools available to take around the tour.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, it is due to uneven paving/tiles.
• Lighting levels are low along parts of the tour route.
• There are two platform lifts within the building, both to overcome stairs.

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• Lift View
  • This lift is a platform lift.
  • The lift door opening width is 90cm.
  • The dimensions of the lift are 146cm x 102cm.

You are on Stairs (Main Stairs). Skip to the next section.

Stairs (Main Stairs)

• The floors which are accessible by stairs are ground, first and second floors.
• There are 15+ steps between floors.
• The steps are clearly marked with handrails on both sides.
• There are other similar stairs on the other side of the lift, these are for stall only but also act as fire escape from the upper floor.

You are on Steps (Level Change). Skip to the next section.

Steps (Level Change)

• There are 9 steps.
• The steps are clearly marked with handrails on both sides.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2, 3.
• Externally the lift has: controls at a recommended height range (between 90cm - 110cm), a door with a high colour contrast to the surroundings and buttons with a high colour contrast to the surroundings.
• The lift door opening width is 130cm.
• The dimensions of the lift are 230cm x 136cm.
• Internally the lift has: a visual floor indicator, a mirror to aid reversing, a hearing assistance alarm system, Braille markings and buttons with a high colour contrast to the surroundings.
• Although this lift indicates that it will go to floor 3, the lift has been adjusted so that it will not travel to floor 3, which is for staff and admin only.

You are on Lift (Platform). Skip to the next section.

Lift (Platform)

• This lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2.
• The lift door opening width is 90cm.
• The dimensions of the lift are 146cm x 102cm.
• Internally the lift has: a visual floor indicator, Braille markings, a separate door to exit, buttons with a high colour contrast to the surroundings and controls at a recommended height range (between 90cm - 110cm).
• There is a similar platform lift between the first floor and ground floor during the tour.

You are on Eating and Drinking (The Bar). Skip to the next section.

Eating and Drinking (The Bar)

• This is a bar which serves hot and cold snacks.
• There is a counter where food and drink can be ordered.
• Menu types include; handheld menus.
• Menus are not easy to read.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: bench seats, a mixture of chairs with and without armrests, long tables, high tables and high stools.
• The seating area does not have: a priority table.
• There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
• The following furniture is permanently fixed: some of the tables.
• All flooring in the area is smooth and even.
• The bar serves hot and cold snacks.

You are on Opening Times. Skip to the next section.

Opening Times

• Please contact the venue for details of opening times.
• Please click here for information on opening times.

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• Comments View
  • OPENING HOURS
  • Please note that during winter the distillery may have to close at short notice due to weather conditions. Please check our Google listing for up to date information before you visit us.
  • Oct - Apr Mon - Sun 10:00 - 17:00
  • May - Sep Mon - Sun 10:00 - 18:00.

You are on Accessible Toilet (Ground Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor - Left Hand Transfer)

• This accessible toilet is located on the ground floor to the left as you enter the venue through the main doors.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 12m from the main entrance.
• There is pictorial and written text signage on or near the door.
• There is a manual door which opens outwards and has a poor colour contrast.
• The door has a lever twist lock.
• The width of the accessible toilet door opening is 100cm.
• The dimensions of the cubicle are 155cm x 227cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet seat.
• The lateral transfer space is 89cm from the side of the toilet pan to the wall.
• There is a spatula flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, vertical grab rails on both sides of the wash basin and a vertical grab rail on the transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and hand dryer.
• The height of the toilet roll holder is 48cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 88cm.
• The height of the hand dryer is 91cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• The cubicle does not have a full length mirror and coat hooks.
• The cubicle also has: a sanitary bin.
• The following have a good colour contrast with their surroundings: some grab rails and the dropdown rail.
• The following have a less clear colour contrast with their surroundings: the floor, some grab rails, the internal door and the toilet seat.

You are on Standard Toilet(s) (Female). Skip to the next section.

Standard Toilet(s) (Female)

• There is step-free level access into the toilet(s).
• There is a manual door which opens outwards and has a low colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever mixer.
• There are further male and female standard toilets on the second floor.

You are on Standard Toilet(s) (Male). Skip to the next section.

Standard Toilet(s) (Male)

• There is step-free level access into the toilet(s).
• There is a manual door which opens outwards and has a low colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever mixer.
• There are further male and female standard toilets on the second floor.

You are on Parent and Baby Room / Breastfeeding Room (Baby Change). Skip to the next section.

Parent and Baby Room / Breastfeeding Room (Baby Change)

• There is step-free level access to the parent and baby room.
• There is a manual door which opens outwards and has a high colour contrast.
• The width of the door opening is 89cm.
• There is a baby change facility which is not at a recommended height (75cm).
• The wash basin tap type is lever mixer.
• There is a toilet in the parent and baby room.
• Waste bins include: a nappy bin and a sanitary bin.

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).