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Summary

• For information about the opening hours please click here.
• Amenities at this site include: a reception, a restaurant, exhibition rooms, a museum, an adventure playground and a shop.
• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has level step free access.
• There are 7 step-free entrances.
• This does include the main entrance.
• The entrance surveyed is the Gretna Green experience entrance at the front of the courtyard gardens.
• The building has 1 floor once inside.
• There is step free access once inside.
• There is stepped or platform lift access to the main exhibition/museum and wedding areas.
• There is ramped access to the restaurant.
• There is a member of staff available for help and assistance.
• This venue also has the following available: seating, audio format information and a virtual tour.
• The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
• Toilet and changing facilities available include: a toilet with some adaptations for disabled people, accessible toilets and step free standard toilets.
• There is/are 3 toilet(s) designated as accessible.
• The accessible toilets surveyed can be found to the rear of the restaurant and off the central courtyard.
• This accessible toilet surveyed is approximately 40m from the entrance.
• The standard toilets can be found on the ground floor.
• The standard toilets surveyed can be found to the rear of the restaurant and off the central courtyard.

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Parking

• This venue has a car park.
• This is an open air car park with a tarmac surface.
• Parking is free for all users.
• There are 9 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 470cm.
• There is a hatched zone on one side and to the rear.
• The hatched zone is under 120cm wide.
• The nearest Blue Badge bay is 115m from the Gretna Green Experience entrance.
• Obstacles from the Blue Badge bays to the entrance include: slopes/ramps.
• There is a designated drop-off point without a dropped kerb.
• The designated drop-off point is signed for bridal cars only.

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Public Transport

• There is a bus stop within approximately 150m of the venue.
• There are bus stops on Gretna Loaning and on the B7076 near Westgill Road.
• The nearest train station is Gretna Green.
• Gretna Green Railway Station is approximately half a mile away.

You are on Entrance (Gretna Green Experience Entrance). Skip to the next section.

Entrance (Gretna Green Experience Entrance)

• The entrance surveyed is located to the rear of the main ceremonial courtyard area.
• There is step-free level access at this entrance.
• There is a single manual door which open away from you.
• The width of the opening is 78cm.
• There are further entrances to the restaurant opposite via steps or a ramp (photographs 3 to 6), or via an automatic door and a less steep ramp or steps from the central courtyard (photographs 7 to 10).
  There are also single doors with a slight lip in the doorways to access the toilets off the central courtyard (photographs 11 to 14).

You are on Reception. Skip to the next section.

Reception

• There is step-free level access to this reception.
• The height of the reception counter is 101cm.
• There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
• There is background noise here.
• The counter does not have a hearing assistance system.
• There are bench seats available in the reception area.
• All of the seating is fixed.

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Lift

• This lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, LG.
• The lift overcomes a small level change.
• Externally the lift has: buttons with a high colour contrast to the surroundings and a door with a high colour contrast to the surroundings.
• The lift door opening width is 89cm.
• The dimensions of the lift are 90cm x 140cm.
• Internally the lift has: buttons with a high colour contrast to the surroundings, controls at a recommended height range (between 90cm - 110cm), a separate door to exit and tactile markings.
• Lighting levels are low here.

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Steps

• There are 4 steps.
• The steps are clearly marked with handrails on both sides.
• There are similar steps to exit beside the lift, although there is lower lighting levels there.

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Getting Around

• There is step-free level access throughout the majority of the venue.
• There are bench seats, chairs without armrests and armchairs throughout the building.
• Some flooring in the area is smooth and even.
• The flooring surface is not smooth and even due to unsurfaced paths.
• Lighting levels are low in some areas.
• There is background noise here.

You are on Attraction / Exhibit. Skip to the next section.

Attraction / Exhibit

• There is step-free access via lift or stepped access to and throughout this area.
• The majority of walkways are 150cm+ wide.
• There is background noise here.
• The following may be experienced on the tour: interactive video effects.
• Exhibit information includes the following formats: information board, audio guides and television/screen.
• The area does not have a hearing assistance system.
• There are armchairs, chairs without armrests and sofas in this area.
• Some flooring in the area is smooth and even.
• The flooring surface is not smooth and even due to unsurfaced paths.
• Lighting levels are low in some areas.
• Some areas may be temporarily closed off for a short time during wedding ceremonies throughout the day.

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Eating and Drinking (Blacksmiths Foodcourt & Bar)

• This is a restaurant which serves hot and cold meals and snacks.
• There is ramped/sloped or stepped access to this area.
• There is a self service counter, a bar where drinks can be ordered and staff can provide assistance.
• Menu types include; written wall menus, menu boards and counter menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• There is no (or very little) background noise here.
• The seating area has: high stools, bench seats, room for a wheelchair user to manoeuvre (150cm x 150cm), chairs without armrests, high tables, chairs with armrests, armchairs and coffee tables.
• The seating area does not have: a priority table.
• The following furniture is permanently fixed: some of the chairs.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to carpet.
• There are 3 steps leading down to conservatory seating area, which can be bypassed using the automatic door entrance which is located near the outdoor seating.

You are on Outdoor Spaces (Courtyards and Sculpture Garden). Skip to the next section.

Outdoor Spaces (Courtyards and Sculpture Garden)

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• Access Point View
  • This information is for the access point located beneath the archway near the car park.
  • There is step-free level access at this access point.
  • There is open access to the area.
• Outdoor Spaces View
  • The following outdoor facilities are available: gardens.
  • Surfaces for the outdoor spaces include: concrete or tarmac.
  • Footpaths are available in all of the outdoor space.
  • The majority of the paths are wide enough for wheelchair users.
  • There are slight slopes without handrails in the main areas .
  • There are bench seats situated along the paths for people to rest.

You are on Outdoor Spaces (Play Park). Skip to the next section.

Outdoor Spaces (Play Park)

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• Access Point View
  • This information is for the access point located next to the car park.
  • There is step-free level access at this access point.
  • There is open access to the area.
• Outdoor Spaces View
  • The following outdoor facilities are available: a playground with play equipment.
  • Surfaces for the outdoor spaces include: wood bark.
  • Footpaths are not available in all of the outdoor space.
  • There are some bench seats situated along the paths for people to rest.
  • There is a fenced play area with an entrance over 100cm wide.
  • There is a route around the play equipment which is not firm and even, but is over 150cm wide.
  • The following play experiences are available: swinging, sliding, climbing and social play.
  • There is a slight lip/step onto the woodchip surface from the paving at the entrance.

You are on Outdoor Spaces (Courtship Maze). Skip to the next section.

Outdoor Spaces (Courtship Maze)

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• Access Point View
  • This information is for the access point located at the rear of the maze to the rear of the car park.
  • There is step-free level access at this access point.
• Outdoor Spaces View
  • The following outdoor facilities are available: a playground.
  • Surfaces for the outdoor spaces include: compact earth and gravel.
  • Footpaths are available in all of the outdoor space.
  • The majority of the paths are not wide enough for wheelchair users.
  • There are some bench seats situated along the paths for people to rest.
  • The paths are around 140cm wide.
    There are 13 steps with handrails on both sides to an optional central bridge area. The steps may be slippery in wet or icy conditions.

You are on Shop (Whisky & Gifts). Skip to the next section.

Shop (Whisky & Gifts)

• There is a manual door which opens outwards and has a high colour contrast.
• The width of the door opening is 78cm.
• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till(s).
• The height of the counter is 90cm.
• There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment.
• There is background noise here.
• This shop is linked internally to the Gretna Green Experience areas.

You are on Shop (Gretna Green Since 1754 Famous Blacksmiths Shop). Skip to the next section.

Shop (Gretna Green Since 1754 Famous Blacksmiths Shop)

• There is an automatic door which opens by sliding and has a high colour contrast.
• The width of the door opening is 121cm.
• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till(s).
• The height of the counter is 95cm.
• There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
• The checkout area has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment.
• There is background noise here.
• There are also double automatic doors to this shop.

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Shop (Wee Big Shop)

• There is a manual door which opens outwards and has a medium colour contrast.
• The width of the door opening is 77cm.
• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till(s).
• The height of the counter is 95cm.
• There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
• The checkout area has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment.
• There is background noise here.
• This shop can also be accessed using the automatic door to the restaurant.
  There is a counter for snacks to the left of the main shop counter.

You are on Shop (Foodhall). Skip to the next section.

Shop (Foodhall)

• There is an automatic door which opens by sliding and has a high colour contrast.
• The width of the door opening is 100cm.
• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• The height of the counter is 91cm.
• There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• Services/facilities available in the shop include: a portable card machine for payment.
• There is background noise here.

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Accessible Toilet (Restaurant - Right Hand Transfer)

• This accessible toilet is located to the rear of the restaurant.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 40m from the restaurant entrance.
• There is pictorial signage on or near the door.
• There is a manual door which opens inwards and has a fair colour contrast.
• The door has a locking handle.
• The width of the accessible toilet door opening is 77cm.
• The dimensions of the cubicle are 215cm x 230cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the toilet seat.
• The lateral transfer space is 148cm from the side of the toilet pan to the wall.
• There is a push button flush on top of the cistern.
• The following grab rails are available: a horizontal grab rail on the non transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and towel dispenser.
• The height of the toilet seat above floor level is 49cm.
• The height of the toilet roll holder is 87cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 84cm.
• The height of the towel dispenser is 101cm.
• The height of the baby change is 73cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is a shelf located where it is reachable.
• The shelf is positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
• The cubicle does not have a full length mirror.
• There are coat hooks in the toilet at 128cm and 161cm from the floor.
• The cubicle also has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
• The following have a less clear colour contrast with their surroundings: all grab rails, the internal door, the floor, the dropdown rail and the toilet seat.

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Standard Toilet(s)

• There is step-free level access into the toilet(s).
• There is a manual door which opens inwards and has a medium colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever mixer.
• There are some slight slopes in the male toilet. There are further standard toilets off the central courtyard.