You are on Summary. Skip to the next section.

Summary

• Amenities at this site include: a restaurant, a historic house, parkland, formal gardens and a reception.
• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has a slight ramp/slope, manual doors and level step free access.
• There are 5 step-free entrances.
• This does not include the main entrance.
• The entrance surveyed is the accessible entrance is at the front of the building, to the right.
• The building has 3 floors once inside.
• There is step free access once inside with lift access to other floors.
• There is stepped only access to the Drawing Room and the first floor suites to the left of the building.
• There is stepped or platform lift access to the bar/restaurant, reception and rear suite.
• There is ramped access to reception and some bar seating areas.
• There is a member of staff available for help and assistance.
• This venue also has the following available: accessible accommodation, seating, large print information and a safe or quiet space.
• The sensory pack includes: activity sheets and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
• Toilet and changing facilities available include: a toilet with some adaptations for disabled people and step free standard toilets.
• There is/are 1 toilet(s) designated as accessible.
• The accessible toilet surveyed can be found on the lower ground floor.
• This accessible toilet surveyed is approximately 20m from the accessible entrance.
• The standard toilets surveyed can be found on the ground floor.
• There are 2 accessible rooms available.
• This accommodation also has the following available: a deaf alert system, vibrating alarm pillows, bath steps and bath mats.

You are on Parking. Skip to the next section.

Parking

• This venue has a car park.
• This is an open air car park with a tarmac surface.
• Parking is free for all users.
• There are 4 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 450cm.
• There is a hatched zone on one side but not to the rear.
• The hatched zone is under 120cm wide.
• The nearest Blue Badge bay is 15m from the accessible entrance.
• There is not a designated drop-off point.

You are on Public Transport. Skip to the next section.

Public Transport

• There is a bus stop within approximately 150m of the venue.
• There is a bus stop on Gretna Loaning.
• The nearest train station is Gretna.
• Gretna Railway Station is approximately half a mile away.

You are on Lift (Accessible Entrance - Restaurant/Bar and Reception). Skip to the next section.

Lift (Accessible Entrance - Restaurant/Bar and Reception)

• This lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G.
• The lift overcomes a small level change.
• Externally the lift has: buttons with a high colour contrast to the surroundings.
• The lift door opening width is 80cm.
• The dimensions of the lift are 80cm x 110cm.
• Internally the lift has: controls at a recommended height range (between 90cm - 110cm), a separate door to exit and buttons with a high colour contrast to the surroundings.

You are on Entrance (Accessible Entrance - Lower Ground Floor). Skip to the next section.

Entrance (Accessible Entrance - Lower Ground Floor)

• The entrance surveyed is located at the front of the building, to the right.
• There is step-free access at this entrance, via ramp/slope.
• The slope has a slight gradient .
• The slope does not have handrails.
• There are double manual doors which open towards you.
• The width of the opening is 136cm.
• There is a second set of doors.
• There is a single manual door which opens towards you.
• The width of the opening is 99cm.
• This entrance gives access to the lower ground floor, with lift access to the restaurant/bar and reception to the right as you enter. There is also seating available to wait for reception staff if preferred.
  The main entrance to reception has 8 steps, as shown in photographs 5 to 8.
  There are several entrances to the Coach House ceremonies building, which is to the rear left of the hotel and through the archway. Some entrances there have a slight lip in the doorways, as shown in photographs 9 to 16.

You are on Ramp or Slope (Restaurant/Bar - Reception). Skip to the next section.

Ramp or Slope (Restaurant/Bar - Reception)

• There is a slope with a steep gradient .
• The slope has handrails on both sides.
• There are narrower, steeper slopes with less or no handrails in this area, with this wider slope located directly opposite the bar where the wooden floor surface leads from the accessible entrance lift.

You are on Reception. Skip to the next section.

Reception

• There is step-free access to this reception, via ramp/slope.
• The height of the reception counter is 106cm.
• There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
• There is background noise here.
• The counter does not have a hearing assistance system.
• There are coffee tables and armchairs available in the reception area.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free access via ramps/slope, throughout the majority of the venue.
• Some of the corridors are narrow (under 120cm wide).
• There are sofas and armchairs throughout the building.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to carpet.
• Some of the flooring in the venue includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• There is background noise here.
• The building does not have a hearing assistance system.

You are on Getting Around (The Coach House). Skip to the next section.

Getting Around (The Coach House)

• There is step-free level access throughout the majority of the venue.
• There are chairs without armrests throughout the building.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to carpet and uneven paving/tiles.
• There may be background noise here.
• The building does not have a hearing assistance system.
• The central courtyard is cobbled although all entrances are linked with paving tiled paths.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• This is a restaurant which serves hot and cold meals and snacks.
• There is step-free access via lift or stepped access to this area.
• Tables can be booked in advance.
• There is a bar where drinks can be ordered, full table service, a buffet counter and staff can provide assistance.
• Menu types include; handheld menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, easy grip cutlery and a portable card machine for payment.
• Lighting levels are low in the evening.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, a priority table, armchairs, coffee tables, stools, high stools and a mixture of chairs with and without armrests.
• There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
• The following furniture is permanently fixed: some of the chairs.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to carpet.
• The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.

You are on Lift (Rear Function Suites). Skip to the next section.

Lift (Rear Function Suites)

• This lift is a platform lift.
• A member of staff needs to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G.
• The lift overcomes a small level change.
• Externally the lift has: buttons with a high colour contrast to the surroundings.
• The lift door opening width is 81cm.
• The dimensions of the lift are 81cm x 110cm.
• Internally the lift has: buttons with a high colour contrast to the surroundings and a separate door to exit.
• Lighting levels are low here.

You are on Steps (Ground Floor). Skip to the next section.

Steps (Ground Floor)

• There are 6 steps.
• The steps are clearly marked with a handrail on the left going up.
• There are similar steps to this area offering a handrail on the right which can be bypassed using the accessible entrance lift.
  There are 3 similar steps to the rear function suites which can be bypassed using the rear function suites lift. There are also 3 steps down into the main function suite from the restaurant.

You are on Room(s) (Ground Floor Function Suites). Skip to the next section.

Room(s) (Ground Floor Function Suites)

• The room surveyed was the function suite and is located to the rear right of the building.
• There is not wayfinding signage on the route to the room(s).
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.

Collapse all Expand all

• Getting Into The Room View
  • The colour contrast between the external door and wall is low. The colour contrast between the internal door and wall is low.
  • There is a single manual door which open towards you.
  • The width of the opening is 80cm.
  • There is step-free access into the room(s).
  • There are 3 steps.
  • The steps are clearly marked with a handrail on the right going up.
• Inside The Room View
  • The room has: tables which are accessible to wheelchair users, chairs without armrests and room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The room does not have: a mixture of chairs with and without armrests.
  • Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, it is due to carpet.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
  • The colour contrast between the walls and floor is high.
  • This room has a television screen and a whiteboard.
  • The area does not have a hearing assistance system.
  • There is not a visual fire alarm beacon in the room(s).
  • There are several function suites/meeting rooms in this area.

You are on Steps (Drawing Room Function Suite). Skip to the next section.

Steps (Drawing Room Function Suite)

• There are 9 steps.
• The steps are clearly marked with a handrail on the left going up.
• The Drawing Room can only be accessed using these steps.

You are on Accessible Accommodation (Room 124). Skip to the next section.

Accessible Accommodation (Room 124)

• There is step-free access to the accessible room surveyed.
• The bed is zip and link.
• The height of the bed is 65cm.
• The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
• The desk height is between 73cm and 75cm.
• The room surveyed has a desk chair with armrests and an armchair.
• The room has: light switches at a recommended height (between 75cm - 120cm), a lowered spyhole, plug sockets next to the bed, a desk at a recommended height (between 73cm - 75cm), a bed which is not at a recommended height (between 45cm - 52cm), a moveable bed, room for a wheelchair user to turn next to the bed (150cm x 150cm) and plug sockets at a recommended height (between 40cm - 100cm).
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is no hoist available.
• The room has soft flooring.

You are on Ensuite (Accessible Accommodation - Right Hand Transfer). Skip to the next section.

Ensuite (Accessible Accommodation - Right Hand Transfer)

• The ensuite has a manual door which opens outwards.
• The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
• The ensuite has hard flooring.
• The ensuite does not have a non-slip floor.
• There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
• There is a lateral transfer space to the right of the toilet seat.
• The toilet seat is at a recommended height from the floor (48cm).
• Grab rails in the ensuite include: a horizontal grab rail on the door, a vertical grab rail at the shower, a vertical grab rail on the transfer side, a horizontal grab rail on the non transfer side, a horizontal grab rail at the shower and a vertical grab rail on the non transfer side.
• The toilet has a dropdown rail on the transfer side.
• The height of the toilet roll holder is 54cm.
• The following fixtures can be reached from the toilet seat: the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser.
• The ensuite has: a wheel-in shower.
• The height of the wash basin is 71cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 87cm.
• There is an adjustable, detachable shower head at a recommended height (between 105cm - 185cm) and a fixed height shower head.
• There are dropdown rails for the shower.
• There is a drop down/tip up seat not at a recommended height (48cm).
• The following have a high colour contrast with their surroundings: all grab rails, the internal door and the toilet seat.
• The following have a less clear colour contrast with their surroundings: the floor.

You are on Standard Accommodation. Skip to the next section.

Standard Accommodation

• There is step-free level access to the room surveyed.
• The bed type is double.
• The desk height is not between 73cm and 75cm.
• The room surveyed has a desk chair with armrests and an armchair.
• The room has: plug sockets next to the bed, a moveable bed, a bed which is not at a recommended height (between 45cm - 52cm) and plug sockets at a recommended height (between 40cm - 100cm).
• There is no emergency alarm.

You are on Ensuite (Standard Accommodation). Skip to the next section.

Ensuite (Standard Accommodation)

• The ensuite has a manual door which opens inwards.
• The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
• There is no emergency alarm.
• There is no lateral transfer space next to the toilet seat.
• The toilet seat is not at a recommended height from the floor (48cm).
• The height of the toilet roll holder is 55cm.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin.
• The ensuite has: a bath and an over bath shower.
• The height of the wash basin is 88cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 94cm.
• The height of the bath is 55cm.
• The bath tap type is lever mixer.
• There is an adjustable, detachable shower head at a recommended height (between 105cm - 185cm) and a fixed height shower head.
• The shower control type is twist turn.
• There are no dropdown rails for the shower.
• There is no seat.
• The following have a less clear colour contrast with their surroundings: the floor, the internal door and the toilet seat.

You are on Lift. Skip to the next section.

Lift

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, 1.
• Externally the lift has: controls at a recommended height range (between 90cm - 110cm), a door with a low colour contrast to the surroundings and a door with a high colour contrast to the surroundings.
• The lift door opening width is 80cm.
• The dimensions of the lift are 100cm x 200cm.
• Internally the lift has: an audible announcer, controls at a recommended height range (between 90cm - 110cm), a mirror to aid reversing, a visual floor indicator, tactile markings and buttons with a high colour contrast to the surroundings.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are G, 1, 2.
• There are 15+ steps between floors.
• The steps are clearly marked with a handrail on the left going up.
• Lighting levels are low at these stairs.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• This accessible toilet is located to the right as you enter.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 20m from the accessible entrance.
• There is pictorial and written text signage on or near the door.
• There is a manual door which opens inwards and has a poor colour contrast.
• The door has a sliding bolt lock.
• The width of the accessible toilet door opening is 76cm.
• The dimensions of the cubicle are 183cm x 200cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the toilet seat.
• The lateral transfer space is 117cm from the side of the toilet pan to the wall.
• There is a lever flush on the non transfer side.
• The following grab rails are available: a vertical rail on the left side of the wash basin, a vertical grab rail on the transfer side and a horizontal grab rail on the non transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and towel dispenser.
• The height of the toilet seat above floor level is 42cm.
• The height of the toilet roll holder is 83cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 96cm.
• The height of the towel dispenser is 112cm.
• The height of the baby change is 90cm.
• There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
• There is not a shelf.
• The cubicle does not have a mirror, a full length mirror and coat hooks.
• The cubicle also has: a waste bin with lid and a sanitary bin.
• The following have a good colour contrast with their surroundings: the internal door.
• The following have a less clear colour contrast with their surroundings: all grab rails, the dropdown rail, the floor and the toilet seat.

You are on Accessible Toilet (The Coach House - Left Hand Transfer). Skip to the next section.

Accessible Toilet (The Coach House - Left Hand Transfer)

• This accessible toilet is located to the right as you enter the courtyard.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 2m from the Coach House toilets entrance.
• There is pictorial signage on or near the door.
• There is a manual door which opens inwards and has a poor colour contrast.
• The door has a twist lock.
• The width of the accessible toilet door opening is 86cm.
• The dimensions of the cubicle are 240cm x 189cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the toilet seat.
• The lateral transfer space is 170cm from the side of the toilet pan to the wall.
• There is a spatula flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 46cm.
• The height of the toilet roll holder is 100cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 74cm.
• The height of the hand dryer is 99cm.
• The height of the baby change is 105cm.
• There is no emergency alarm.
• There is not a shelf.
• The cubicle does not have a mirror.
• The height of the coat hook is 107cm from the floor.
• The cubicle also has: a waste bin with lid and a pedal bin.
• The following have a good colour contrast with their surroundings: the dropdown rail and the floor.
• The following have a less clear colour contrast with their surroundings: all grab rails, the internal door and the toilet seat.
• The entrance door to The Coach House toilets from the courtyard is 84cm wide, opening away from you (push) and has a shallow lip.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There is step-free level access into the toilet(s).
• There is a manual door which opens inwards and has a low colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever mixer.

You are on Outdoor Spaces (Gardens). Skip to the next section.

Outdoor Spaces (Gardens)

Collapse all Expand all

• Outdoor Spaces View
  • The following outdoor facilities are available: gardens, parkland and woodland.
  • Surfaces for the outdoor spaces include: grass, compact earth and gravel.
  • Footpaths are available in some of the outdoor space.
  • The majority of the paths are not wide enough for wheelchair users.
  • There are slight slopes without handrails, more than 3 steps without handrails and steep slopes without handrails in the main areas .
  • There are some bench seats situated along the paths for people to rest.