Access Guide
Summary
- For information about the opening hours please click here.
- Amenities at this site include: a reception and a café.
- There is onsite parking available here with designated Blue Badge parking.
- The most accessible entrance has level step free access and automatic doors.
- There is 1 step-free entrance.
- There is step free access to the majority of the venue once inside.
- There is stepped only access to onto the inflatable area.
- There is a member of staff available for help and assistance.
- This venue also has the following available: seating, large print information and a companion/carer discount.
- The sensory pack includes: activity sheets. For more information about reserving a pack, and any charges, please contact the venue before your visit.
- Toilet and changing facilities available include: toilets with some adaptations for disabled people and step free standard toilets.
- There is/are 2 toilet(s) designated as accessible.
- The accessible toilets surveyed can be found within the standard toilets.
- The standard toilets surveyed can be found to the rear left of the venue.
- The venue has 2 party rooms available for private use.
Parking
- This venue has a car park which is shared with other venues.
- This is an open air car park with a tarmac surface.
- Parking is free for all users.
- There are 4 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 270cm x 480cm.
- There is a hatched zone on one side but not to the rear.
- The hatched zone is under 120cm wide.
- The nearest Blue Badge bay is 10m from the entrance.
- Obstacles from the Blue Badge bays to the entrance include: dropped kerbs and a lack of pedestrian walkways to cross the car park.
- There is a designated drop-off point without a dropped kerb.
Public Transport
- There is a bus stop within approximately 150m of the venue.
- There are bus stops on Ethiebeaton Park.
- The nearest train station is Monifieth.
- Monifieth Railway Station is approximately 4 miles away.
Entrance
- The entrance surveyed is located at the front of the building.
- There is step-free level access at this entrance.
- There are double automatic doors which open by sliding.
- The width of the opening is 176cm.
- There is a second set of doors.
- There are double automatic doors which open by sliding.
- The width of the opening is 172cm.
Reception
- There is step-free level access to this reception.
- The height of the reception counter is 117cm.
- There is a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
- The reception is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- There is background noise here.
- The counter does not have a hearing assistance system.
- There are chairs without armrests and tables available in the reception area.
Getting Around
- There is step-free level access throughout the majority of the venue.
- There are chairs without armrests throughout the building.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- Some of the flooring in the venue includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Some of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
- There is background noise here.
- The building does not have a hearing assistance system.
- Party rooms are available.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is step-free level access to this area.
- There is a counter where food and drink can be ordered, staff can provide assistance and a self service counter.
- Menu types include; handheld menus and written wall menus.
- Menus are easy to read.
- The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
- There is background noise here.
- There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
- The seating area has: tables which are accessible to wheelchair users and chairs without armrests.
- The seating area does not have: a priority table and a mixture of chairs with and without armrests.
- Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
Room(s)
- The room surveyed was Party Room 2 and is located to the far left as you enter the venue.
- There is not wayfinding signage on the route to the room(s).
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
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Getting Into The Room
View
- The colour contrast between the external door and wall is low. The colour contrast between the internal door and wall is high.
- There is a single manual door which open away from you.
- The width of the opening is 77cm.
- There is step-free access into the room(s).
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Inside The Room
View
- The room has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, long tables and bench seats.
- The room does not have: a mixture of chairs with and without armrests.
- Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- The colour contrast between the walls and floor is high.
- The area does not have a hearing assistance system.
- There is a visual fire alarm beacon in the room(s).
- Light switches are at a recommended height from floor level at 109cm.
- Party Room 1 is the same layout as Party Room 2.
Activity (Inflatable Play Zone)
- The activity is internal.
- There is not step-free access to the activity.
- The activity is always staffed.
- The activity does not have a hearing assistance system.
- Flooring in the area is not smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- There is a large clearly marked rounded 'step' up onto the inflatable zone, (photographs 1 and 2).
There are relaxed sessions on Mondays between 16:00-18:00 with lower lighting levels and the music switched off.
Toilet with Adaptations (Female - Left Hand Transfer)
- This accessible toilet is located within the female standard toilets.
- There is step-free level access into the accessible toilet.
- This accessible toilet is approximately 43m from the entrance.
- There is pictorial signage on or near the door.
- There is a manual door which opens outwards and has a poor colour contrast.
- The door has a sliding bolt lock.
- The width of the accessible toilet door opening is 90cm.
- The dimensions of the cubicle are 202cm x 149cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the toilet seat but it is obstructed.
- The lateral transfer space is 124cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
- The following fixtures cannot be reached from the toilet seat: the soap dispenser.
- The height of the toilet seat above floor level is 49cm.
- The height of the toilet roll holder is 106cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 70cm.
- The height of the soap dispenser is 71cm.
- There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
- There is not a shelf.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 121cm from the floor.
- The cubicle also has: a sanitary bin.
- The following have a good colour contrast with their surroundings: some grab rails, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: the internal door, some grab rails and the dropdown rail.
- Lighting levels are good in the cubicle.
Toilet with Adaptations (Male - Right Hand Transfer)
- This accessible toilet is located within the standard male toilets.
- There is step-free level access into the accessible toilet.
- This accessible toilet is approximately 50m from the entrance.
- There is pictorial signage on or near the door.
- There is a manual door which opens outwards and has a poor colour contrast.
- The door has a sliding bolt lock.
- The width of the accessible toilet door opening is 90cm.
- The dimensions of the cubicle are 200cm x 147cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the toilet seat.
- The lateral transfer space is 125cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 104cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 71cm.
- The height of the soap dispenser is 72cm.
- There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
- There is not a shelf.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 121cm from the floor.
- The following have a good colour contrast with their surroundings: some grab rails, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: some grab rails and the dropdown rail.
- Lighting levels are good in the cubicle.
Standard Toilet(s)
- There is step-free level access into the toilet(s).
- There is a manual door which opens inwards and has a low colour contrast.
- The male and female standard toilets were surveyed.
- The wash basin tap type is push.
- There is a baby change facility which is not at a recommended height (between 70cm - 75cm).
