You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 23:00.
• Tuesday 06:30 - 23:00.
• Wednesday 06:30 - 23:00.
• Thursday 06:30 - 23:00.
• Friday 06:30 - 23:00.
• Saturday 06:30 - 23:00.
• Sunday 06:30 - 23:00.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Inverness.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Inverness.

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Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Old Town Rose Street.
  • The car park is located off Rose Street.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 240cm x 440cm (7ft 10in x 14ft 5in).
  • On street Blue Badge parking is located off Margret Street.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
  • The dimensions of the standard marked parking bays are 0cm x 0cm (0ft 0in x 0ft 0in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This information is for the entrance located to the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 160cm (5ft 3in) wide.

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• Comments View
  • The main doors are push pad operated.

You are on Level Change (Ticket Office Entrance). Skip to the next section.

Level Change (Ticket Office Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 6m (19ft 8in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk has a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 7 member(s) of staff on duty.
• The station is not staffed between 18:15 till 7:45.
• There is not an office to obtain help (other than the ticket office).
• There is a ticket office / travelcentre.
• The ticket office / travel centre is located to the right as you enter.
• The ticket office / travel centre is 6m (19ft 8in) from the main entrance.
• There are 7 stands / bays.
• Announcements are visual.
• The bus companies operating within this station are Stagecoach, Westerbus, Scot Buses and City Mega.
• There is a taxi rank at the station.
• The taxi rank is located off Margaret Street.
• The taxi rank is 10m (32ft 10in) from the ticket office entrance.
• Shops and services within the station include Ashers Cafe and the Jacobite Cruises Ticket Office.
• All key concourse shops and services have level access.

You are on Bus Station Stand. Skip to the next section.

Bus Station Stand

• Stand / Bay number(s) 1-7.
• The stands accessed by ramp / slope are 1-7.

You are on Level Change (Bus Stands). Skip to the next section.

Level Change (Bus Stands)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the stands.
• The ramp or slope is easy.
• The ramp or slope is permanent.

You are on Eating and Drinking (Ashers Cafe). Skip to the next section.

Eating and Drinking (Ashers Cafe)

• The following information is for the cafe.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 4m (13ft 1in) from the main entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 70cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 17m (18yd 1ft) from the main entrance.
  • This accessible toilet is located to the rear of the waiting area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a membet of staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Comments View
  • Toilets are open during bus station opening hours only.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the rear of the waiting area.
  • The male toilet(s) is/are approximately 17m (18yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.
• Comments View
  • Toilets are open during bus station opening hours only.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in Braille.
• Documents are available in large print.
• A member of staff trained in BSL skills is not generally on duty.
• Staff are not Text Relay aware.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.

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User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).