You are on Summary. Skip to the next section.

Summary

• For information about the opening hours please click here.
• Amenities at this site include: a reception, exhibition rooms and a museum.
• There is not onsite parking available here and there is designated Blue Badge on street parking nearby.
• The most accessible entrance has steps, automatic doors and a slight ramp/slope.
• There is 1 step-free entrance.
• The building has 2 floors once inside.
• There is step free access once inside with lift access to other floors.
• There is stepped or platform lift access to the upper section of Level 1.
• There is a member of staff available for help and assistance.
• This venue also has the following available: seating, large print information, audio format information, audio description, a BSL trained staff member, a clearly signed hearing assistance system, a safe or quiet space and maps.
• The sensory pack includes: magnifying glass, activity sheets and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• At the time of our visit the hearing assistance system was working.
• Toilet and changing facilities available include: a Changing Places facility, toilets with some adaptations for disabled people and step free standard toilets.
• There is/are 3 toilet(s) designated as accessible.
• The accessible toilet surveyed can be found to the rear as you enter the building, before the public library.
• This accessible toilet surveyed is approximately 10m from the entrance.
• The accessible toilets can be found to the rear as you enter the building, before the public library and on the first floor, near the lift.
• The standard toilets can be found on the ground floor.
• The standard toilets surveyed can be found to the rear as you enter the building, before the public library.

You are on Parking. Skip to the next section.

Parking

• This venue does not have a car park.
• Nearby parking includes: Blue Badge on-street parking (within 50m), standard on-street parking and an open air public car park.
• There is not a designated drop-off point.

You are on Public Transport. Skip to the next section.

Public Transport

• There is a bus stop within approximately 150m of the venue.
• There are bus stops located on High Street.
• The nearest train station is Drem.
• Drem Railway Station is approximately 5 miles away.

You are on Entrance. Skip to the next section.

Entrance

• The entrance surveyed is located at the rear side of the building on Lodge Street.
• There is ramped/sloped or stepped access at this entrance.
• The ramp has a slight gradient and a width between 75cm and 150cm .
• The ramp has a handrail on the left going up.
• There is one step.
• The step is not clearly marked but there is a handrail on the right going up.
• The ramp overcomes the step.
• There are double automatic doors which open towards you.
• The width of the opening is 118cm.
• There is not a second set of doors.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free access via lift, throughout the majority of the venue.
• There are a mixture of chairs with and without armrests and bench seats throughout the building.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to carpet.
• Lighting levels are low in some areas.
• There may be background noise here.
• The building has a clearly signed hearing assistance system.

You are on Reception (Ground Floor - Public Library). Skip to the next section.

Reception (Ground Floor - Public Library)

• There is step-free level access to this reception.
• The height of the reception counter is 119cm.
• There is a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• Lighting levels are good at this reception.
• There is no (or very little) background noise here.
• The counter has a clearly signed hearing assistance system.
• There are sofas, a mixture of chairs with and without armrests, armchairs and coffee tables available in the reception area.
• There is a Tourist Information Point in the public library reception area.

You are on Library (Ground Floor - Public Library). Skip to the next section.

Library (Ground Floor - Public Library)

• This library is able to provide material in the following formats: large print, ebook and audio.
• There is an ordering service.
• Auxiliary aids are available for computer users, including: large text keyboards and wrist rests.
• Equipment available for those with a visual/sensory impairment includes: handheld magnifier.

You are on Room(s) (Ground Floor - Star Room). Skip to the next section.

Room(s) (Ground Floor - Star Room)

• The room surveyed was Star Room and is located on the ground floor, to the right as you enter.
• There is wayfinding signage on the route to the room(s).
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.

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• Getting Into The Room View
  • The colour contrast between the external door and wall is medium. The colour contrast between the internal door and wall is medium.
  • There is a single automatic door which open towards you.
  • The door is activated by a push pad at a suitable height.
  • The width of the opening is 80cm.
  • There is step-free access into the room(s).
• Inside The Room View
  • The room has: tables which are accessible to wheelchair users, a mixture of chairs with and without armrests and room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, it is due to carpet.
  • The colour contrast between the walls and floor is high.
  • This room has a projector screen and a whiteboard.
  • The area has a clearly signed hearing assistance system.
  • There is a visual fire alarm beacon in the room(s).
  • Light switches are at a recommended height from floor level at 120cm.
  • There is a single manual door to enter the rear room where the hearing loop, projector and whiteboard are located.

You are on Changing Places (Ground Floor - Left Hand Transfer). Skip to the next section.

Changing Places (Ground Floor - Left Hand Transfer)

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• Location and Access View
  • The facility is additional to standard and accessible toilets, and is not located close to other managed facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is step-free level access to the facility.
  • There is pictorial signage on or near the door.
  • There is a manual door which opens outwards and has a high colour contrast.
  • The width of the door is 82cm (2ft 8in).
  • The door has a locking handle (with a RADAR key to access).
  • The door has a horizontal grab rail.
  • The dimensions of the facility are 260cm x 240cm.
  • The ceiling height is at a minimum height of 2.4m and there is not a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
• Toilet Details View
  • There is a lateral transfer space to the left of the toilet seat but it is obstructed.
  • The transfer space on the left as you face the toilet is 120cm (3ft 11in).
  • The following grab rails are available: a horizontal grab rail on the door, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on both sides of the seat.
  • The following have a high colour contrast with their surroundings: the floor, the internal door, all grab rails and both dropdown rails.
  • The following have a less clear colour contrast with their surroundings: the toilet seat.
  • The toilet seat is 48cm from the floor.
  • There is a wall sensor flush on the non transfer side.
  • There is a pull cord emergency alarm at a recommended height for a seated user (within 10cm from the floor).
  • The height of the toilet roll holder is 80cm.
  • The toilet has a wall which acts as a backrest.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing and height-adjustable.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The changing places hoist is powered overhead and covers the changing bench and the toilet.
• Other Facilities View
  • There is a fixed height wash basin (at a recommended height range).
  • The wash basin tap type is sensor.
  • The wash basin is 74cm from the floor.
  • The following fixtures cannot be reached from the toilet seat: the toilet roll holder, the wash basin, the soap dispenser, towel dispenser and hand dryer.
  • The soap dispenser is 80cm from the floor.
  • The towel dispenser is 105cm from the floor.
  • The hand dryer is 100cm from the floor.
  • The cubicle also has: a full length mirror, a waste bin with lid and a nappy/incontinence items bin.
  • The facility does not have coat hooks.
  • There is not a shelf.
  • Wide tear off paper roll is not available.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
  • The public library reception have a RADAR key.
    There is a 94cm wide automatic door operated by push pad to access the toilet area.

You are on Accessible Toilet (Ground Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor - Right Hand Transfer)

• This accessible toilet is located to the rear as you enter the building, before the public library.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 14m from the entrance.
• There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
• There is a manual door which opens outwards and has a good colour contrast.
• The door has a lever twist lock.
• The width of the accessible toilet door opening is 81cm.
• The dimensions of the cubicle are 162cm x 170cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the toilet seat but it is obstructed.
• The lateral transfer space is 90cm from the side of the toilet pan to the wall.
• There is a wall sensor flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin, the soap dispenser and towel dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 88cm.
• The wash basin tap type is sensor.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 85cm.
• The height of the towel dispenser is 109cm.
• The height of the hand dryer is 98cm.
• The height of the baby change is 92cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is a shelf located where it is not reachable.
• The shelf is not positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
• The cubicle does not have a full length mirror and coat hooks.
• The cubicle also has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
• The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet seat.
• Lighting levels are good in the cubicle.
• There is a 94cm wide automatic door operated by push pad to access the toilet area.
  There is a further accessible toilet on the first floor near the lift (photographs 9 to 16).

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• There is step-free level access into the toilet(s).
• There is a manual door which opens inwards and has a high colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is sensor.
• Lighting levels are good in the cubicle.

You are on Lift. Skip to the next section.

Lift

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Externally the lift has: buttons with a high colour contrast to the surroundings, a door with a high colour contrast to the surroundings, controls at a recommended height range (between 90cm - 110cm) and tactile markings.
• The lift door opening width is 80cm.
• The dimensions of the lift are 93cm x 132cm.
• Internally the lift has: an audible announcer, controls at a recommended height range (between 90cm - 110cm), a visual floor indicator, a mirror to aid reversing, buttons with a high colour contrast to the surroundings and tactile markings.
• Lighting levels are good here.
• There is a 94cm wide automatic door operated by push pad to access the lift lobby.
  The lift is located to the rear as you enter the building, near the toilets.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are G, 1.
• There are 15+ steps between floors.
• The steps are clearly marked with handrails on both sides.
• Lighting levels are good at these stairs.

You are on Reception (First Floor - Museum). Skip to the next section.

Reception (First Floor - Museum)

• There is step-free access to this reception, via lift.
• The height of the reception counter is 120cm.
• There is a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• Lighting levels are good at this reception.
• There may be background noise here.
• The counter has a clearly signed hearing assistance system.
• There are stools and tables available in the reception area.

You are on Attraction / Exhibit (First Floor - Museum). Skip to the next section.

Attraction / Exhibit (First Floor - Museum)

• There is step-free access to and throughout this area, via lift.
• The majority of walkways are 150cm+ wide.
• There is background noise here.
• Exhibit information includes the following formats: subtitles, information board, audio description, television/screen and BSL.
• The area has a clearly signed hearing assistance system.
• There are chairs without armrests in this area.
• All flooring in the area is smooth and even.
• Lighting levels are low in some areas.
• Lighting levels can be adjusted upon request.
  Sign Language is also available for the video screen upon request.

You are on Lift (First Floor - Museum). Skip to the next section.

Lift (First Floor - Museum)

• This lift is a platform lift (staff assistance required).
• A member of staff needs to be notified for use of the lift.
• The floors which are accessible by this lift are 1-U1.
• The lift overcomes a small level change.
• The lift door opening width is 84cm.
• The dimensions of the lift are 84cm x 105cm.
• Lighting levels are low here.
• There is a 47cm high flip down seat available.

You are on Steps (First Floor - Museum). Skip to the next section.

Steps (First Floor - Museum)

• There are 5 steps.
• The steps are not clearly marked with a handrail on the left going up.
• Lighting levels are low here.

You are on Attraction / Exhibit (Upper First Floor - Gallery). Skip to the next section.

Attraction / Exhibit (Upper First Floor - Gallery)

• There is step-free access via lift or stepped access to and throughout this area.
• The majority of walkways are 150cm+ wide.
• There is no (or very little) background noise here.
• Exhibit information includes the following formats: information board.
• The area does not have a hearing assistance system.
• There are chairs without armrests in this area.
• All flooring in the area is smooth and even.
• Lighting levels are low in some areas.

You are on Reception (First Floor - Archives and Local History). Skip to the next section.

Reception (First Floor - Archives and Local History)

• There is step-free access to this reception, via lift.
• The height of the reception counter is 76cm.
• The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• Lighting levels are good at this reception.
• There is no (or very little) background noise here.
• The counter has a clearly signed hearing assistance system.
• There are tables, a mixture of chairs with and without armrests, coffee tables and armchairs available in the reception area.

You are on Library (First Floor - Archives and Local History - By Appointment Only). Skip to the next section.

Library (First Floor - Archives and Local History - By Appointment Only)

• This library is able to provide material in the following formats: audio.
• There is an ordering service.
• Equipment available for those with a visual/sensory impairment includes: book rests, electronic/digital magnifier, writing slopes, handheld magnifier and reading rulers.

You are on Room(s) (First Floor - Archives and Local History Search Room - By Appointment Only). Skip to the next section.

Room(s) (First Floor - Archives and Local History Search Room - By Appointment Only)

• The room surveyed was the Search Room and is located to the rear right of Archives and Local History.
• There is not wayfinding signage on the route to the room(s).
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.

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• Getting Into The Room View
  • The colour contrast between the external door and wall is medium. The colour contrast between the internal door and wall is medium.
  • There is a single manual door which opens away from you.
  • There is step-free access into the room(s).

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).