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Summary

• For information about the opening hours please click here.
• Amenities at this site include: a reception, a café, exhibition rooms and a shop.
• There is not onsite parking available here.
• The most accessible entrance has a slight ramp/slope and a manual door.
• There are 2 step-free entrances.
• This does not include the main entrance.
• The entrance surveyed is the John Knox House level entrance.
• The building has 3 floors once inside.
• There is step free access once inside with lift access to other floors.
• There is stepped only access to the first and second floors of John Knox House.
  There is lift access to the first and second floors of the Scottish Storytelling Centre.
• There is a member of staff available for help and assistance.
• This venue also has the following available: seating, large print information, Braille information, audio format information, audio description, a hearing assistance system which is not signed, a companion/carer discount and facilities for assistance dogs.
• Toilet and changing facilities available include: standard toilets and an accessible toilet for the use of everyone.
• There is/are 3 toilet(s) designated as accessible.
• The accessible toilets surveyed can be found the ground floor of the Scottish Storytelling Centre and the ground floor of John Knox House.
• This accessible toilet surveyed is approximately 12m from the accessible entrance.
• The standard toilets surveyed can be found the ground floor.

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Parking

• This venue does not have a car park.
• Nearby parking includes: standard on-street parking.
• Standard on-street parking is available on High Street.

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Public Transport

• There is a bus stop within approximately 150m of the venue.
• Bus route 35 stops at this bus stop.
• The nearest train station is Edinburgh Waverley.
• The train station is approximately 5 minutes walk from the venue.
• The nearest tram station is Princes Street.
• The nearest tram stop is approximately 8 minutes walk from the venue.

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Entrance (Accessible Entrance)

• The entrance surveyed is located at the left of the building.
• There is step-free access at this entrance, via ramp/slope.
• The ramp has a slight gradient .
• The ramp does not have handrails.
• There is a single manual door which open away from you.
• The width of the opening is 91cm.

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Visitor Centre/Ticket Office

• All flooring in the shop is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
• There is step-free level access to the till(s).
• Services/facilities available include: a member of staff to provide assistance.
• There is background noise here which varies, depending on the time of day.
• The counter is for ticket purchases and shop purchases.

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Getting Around

• There is step-free access via lift, throughout the majority of the venue.
• Some of the corridors are narrow (under 120cm wide).
• There are bench seats, chairs without armrests and chairs with armrests throughout the building.
• All flooring in the area is smooth and even.
• Some of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
• Lighting levels are low in some areas.
• There is background noise here.
• The building has a hearing assistance system which is not signed.

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Attraction / Exhibit (John Knox House)

• There is step-free level access to and throughout this area.
• The majority of walkways are not 150cm+ wide.
• There is background noise here.
• Exhibit information includes the following formats: pictorial, audio guides, information board and mobile app.
• The area does not have a hearing assistance system.
• There are a mixture of chairs with and without armrests and bench seats in this area.
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
• Lighting levels are low in some areas.

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Eating and Drinking (The Haggis Box)

• This is a café which serves hot and cold meals and snacks.
• There is step-free level access to this area.
• There is a counter where food and drink can be ordered and staff can provide assistance.
• Menu types include; written wall menus.
• Menus are easy to read.
• The following are available here: drinking straws and takeaway cups.
• There is background noise here which varies, depending on the time of day.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: bench seats, room for a wheelchair user to manoeuvre (150cm x 150cm), chairs without armrests, tables which are accessible to wheelchair users, long tables and high stools.
• The seating area does not have: a mixture of chairs with and without armrests and a priority table.
• There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.

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Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located in on the front row where seats have been removed to create a space.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit beside you.
• It is 12m (13yd 4in) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is not a hearing assistance system.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

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  • There is also wheelchair space at the rear of the theatre, where seats can be removed.

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Shop

• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till(s).
• The height of the counter is 84cm.
• The till has a hearing assistance loop which is not signed.
• Services/facilities available in the shop include: a member of staff to provide assistance.
• There is no (or very little) background noise here.

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Lift

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are -2, -1, G, 1, 2.
• Externally the lift has: tactile markings, buttons with a low colour contrast to the surroundings and a door with a medium colour contrast to the surroundings.
• The lift door opening width is 77cm.
• The dimensions of the lift are 84cm x 119cm.
• Internally the lift has: buttons with a medium colour contrast to the surroundings, tactile markings, an audible announcer, controls at a recommended height range (between 90cm - 110cm), a visual floor indicator and a mirror to aid reversing.

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Stairs (John Knox House)

• The floors which are accessible by stairs are G, 1, 2.
• There are 15+ steps between floors.
• The steps are not clearly marked but there is a handrail on the right going up.
• This is a spiral staircase and will be narrower in some areas.

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Stairs (Scottish Storytelling Centre)

• The floors which are accessible by stairs are -2, -1, G, 1, 2.
• There are 15+ steps between floors.
• The steps are clearly marked with a handrail that switches sides.

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Accessible Toilet (John Knox House - Right Hand Transfer)

• This accessible toilet is located at the rear of the building.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 12m from the accessible entrance.
• There is pictorial and written text signage on or near the door.
• There is a manual door which opens outwards and has a poor colour contrast.
• The door has a twist lock.
• The width of the accessible toilet door opening is 83cm.
• The dimensions of the cubicle are 197cm x 160cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the toilet seat but it is obstructed.
• The lateral transfer space is 84cm from the side of the toilet pan to the wall.
• There is a lever flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the right side of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 53cm.
• The wash basin tap type is lever.
• The height of the wash basin is 75cm.
• The height of the soap dispenser is 97cm.
• The height of the baby change is 87cm.
• There is no emergency alarm.
• There is not a shelf.
• The cubicle does not have a full length mirror.
• The height of the coat hook is 149cm from the floor.
• The cubicle also has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
• The following have a good colour contrast with their surroundings: the floor.
• The following have a less clear colour contrast with their surroundings: all grab rails, the dropdown rail and the internal door.

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Accessible Toilet (Scottish Storytelling Centre - Right Hand Transfer)

• This accessible toilet is located on the ground floor to the right of the ticket counter.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 15m from the accessible entrance.
• There is Braille, pictorial and written text signage on or near the door.
• There is a manual door which opens outwards and has a good colour contrast.
• The door has a lever twist lock.
• The width of the accessible toilet door opening is 87cm.
• There is a lateral transfer space to the right of the toilet seat.
• The lateral transfer space is 77cm from the side of the toilet pan to the wall.
• There is a push button flush on the transfer side.
• The following grab rails are available: a vertical grab rail on the transfer side, a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the non transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the toilet roll holder, the wash basin, the soap dispenser and hand dryer.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 79cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 74cm.
• The height of the baby change is 88cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• The height of the coat hook is 111cm from the floor.
• The cubicle also has: a waste bin with lid and a nappy/incontinence items bin.
• The following have a good colour contrast with their surroundings: the internal door and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet seat, all grab rails and the dropdown rail.

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Standard Toilet(s)

• There is step-free level access into the toilet(s).
• There is a manual door which opens inwards and has a colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever.
• There is a lowered wash basin in the female toilets. There is a lowered urinal in the male toilets.

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User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).