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Summary

• For information about the opening hours please click here.
• Amenities at this site include: a restaurant, exhibition rooms, a living museum with actors and a shop.
• There is not onsite parking available here.
• The most accessible entrance has level step free access and automatic doors.
• There are 2 step-free entrances.
• This does include the main entrance.
• The building has 6 floors once inside.
• There is stepped or platform lift access to several parts of the tour route.
• There is a member of staff available for help and assistance.
• This venue also has the following available: seating, audio description and a hearing assistance system which is not signed.
• Toilet and changing facilities available include: an accessible toilet solely for the use of disabled people, a Changing Places facility and an accessible toilet for the use of everyone.
• There is/are 6 toilet(s) designated as accessible.
• The accessible toilet surveyed can be found on the third floor.
• This accessible toilet surveyed is approximately 8m from the lift.
• There is a separate exit.
• The exit has level step free access and automatic doors.

You are on Parking. Skip to the next section.

Parking

• This venue does not have a car park.
• Nearby parking includes: standard on-street parking.
• The nearest on street parking is Charlotte Square.

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Public Transport

• There is a bus stop within approximately 150m of the venue.
• The nearest bus stops are Lothian Road and Shandwick Place. Multiple bus routes run to these stops.
• The nearest train station is Edinburgh Waverley.
• The train station is approximately 0.7 miles from the venue.
• The nearest tram station is Princes Street.

You are on Entrance (Tour Entrance). Skip to the next section.

Entrance (Tour Entrance)

• The entrance surveyed is located at the front left hand side of the building.
• There is step-free level access at this entrance.
• There are double automatic doors which open towards you.
• The width of the opening is 176cm.
• There is a second set of doors.
• There are double automatic doors which open towards you.
• The width of the opening is 130cm.

You are on Exit (Tour Exit). Skip to the next section.

Exit (Tour Exit)

• The exit is located in the foyer.
• There is step-free level access at this exit.
• There are double automatic doors which open away from you.
• The width of the opening is 130cm.
• There is a second set of doors.
• There are double automatic doors which open away from you.
• The width of the opening is 176cm.

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Getting Around

• There is step-free access via lift, throughout the majority of the venue.
• There are a mixture of chairs with and without armrests and bench seats throughout the building.
• All flooring in the area is smooth and even.
• Some of the flooring in the venue includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• The majority of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
• Lighting levels are low in some areas.
• There is background noise here which varies, depending on the time of day.
• The building does not have a hearing assistance system.

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Eating and Drinking (1820 Rooftop Bar)

• This is a bar which serves a modern bar menu.
• There is step-free access to this area, via lift.
• Tables can be booked in advance.
• There is a bar where drinks can be ordered and full table service.
• Menu types include; large print menus, handheld menus, handheld picture menus and online menus.
• Menus are easy to read.
• The following are available here: drinking straws and a portable card machine for payment.
• Lighting levels are low in the evening.
• There is background noise here.
• The seating area has: long tables, sofas, booths, chairs with armrests, high tables, room for a wheelchair user to manoeuvre (150cm x 150cm), coffee tables and high stools.
• The seating area does not have: a priority table.
• There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
• All flooring in the area is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.

You are on Tour. Skip to the next section.

Tour

• The tour is guided.
• The tour takes approximately 1.5 hours.
• There is step-free access throughout the tour, via lift.
• The majority of walkways are 150cm+ wide.
• There is background noise along the tour route.
• The following may be experienced on the tour: lighting effects, 3D visual effects on screen, strobe or flashing lights, strong smells and interactive video effects.
• Tour information includes the following formats: television/screen and audio description.
• There are bench seats and chairs without armrests at regular intervals along the tour.
• Some of the seating is fixed.
• There are folding seats/stools available to take around the tour.
• All flooring along the tour route is smooth and even.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
• Lighting levels are low along parts of the tour route.

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• Lift View
  • This lift is a platform lift.
  • The lift door opening width is 102cm.
  • The dimensions of the lift are 106cm x 165cm.

You are on Shop. Skip to the next section.

Shop

• There is an automatic door which opens outwards and has a low colour contrast.
• The width of the door opening is 114cm.
• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
• There is step-free level access to the till(s).
• The height of the counter is 106cm.
• There is a low level till at the recommended height for seated users (between 76cm - 86cm).
• The checkout area is placed in front of a patterned background.
• The till has a hearing assistance loop which is not signed.
• Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
• There is background noise here.

You are on Lift (Standard). Skip to the next section.

Lift (Standard)

• A member of staff needs to be notified for use of the lift.
• The floors which are accessible by this lift are B, G, 1, 2, 3, 4, 5.
• Externally the lift has: controls at a recommended height range (between 90cm - 110cm), a door with a high colour contrast to the surroundings and buttons with a high colour contrast to the surroundings.
• The lift door opening width is 130cm.
• The dimensions of the lift are 138cm x 235cm.
• Internally the lift has: tactile markings, a hearing assistance alarm system, Braille markings, a mirror to aid reversing, controls at a recommended height range (between 90cm - 110cm) and an audible announcer.

You are on Lift (Platform Lift). Skip to the next section.

Lift (Platform Lift)

• This lift is a platform lift.
• A member of staff needs to be notified for use of the lift.
• The floors which are accessible by this lift are level change to the shop on the ground floor.
• The lift overcomes a small level change.
• Externally the lift has: buttons with a medium colour contrast to the surroundings, a door with a high colour contrast to the surroundings, tactile markings and controls at a recommended height range (between 90cm - 110cm).
• The lift door opening width is 162cm.
• The dimensions of the lift are 165cm x 180cm.
• Internally the lift has: buttons with a medium colour contrast to the surroundings.
• Lighting levels are low here.
• There are several platform lifts within the venue. Staff are available to assist with the lifts.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are B, G, 1, 2, 3, 4, 5.
• There are 15+ steps between floors.
• The steps are clearly marked with handrails on both sides.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is step-free level access to the facility.
  • There is Braille, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
  • There is a manual door which opens outwards and has a high colour contrast.
  • The width of the door is 103cm (3ft 5in).
  • The door has a locking handle (with a RADAR key to access).
  • The door has a horizontal grab rail.
  • The dimensions of the facility are 395cm x 280cm.
  • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has not got a non-slip floor.
• Toilet Details View
  • There are lateral transfer spaces on both sides of the toilet seat but the left side is obstructed.
  • The transfer space on the right as you face the toilet is 83cm (2ft 9in).
  • The transfer space on the left as you face the toilet is 84cm (2ft 9in).
  • The following grab rails are available: a horizontal grab rail on the door, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on both sides of the seat.
  • The following have a high colour contrast with their surroundings: the internal door, the floor and some grab rails.
  • The following have a less clear colour contrast with their surroundings: some grab rails, both dropdown rails and the toilet seat.
  • The toilet seat is 50cm from the floor.
  • There is a spatula flush on the right transfer side.
  • There is a pull cord emergency alarm at a recommended height for a seated user (within 10cm from the floor).
  • The height of the toilet roll holder is 87cm.
  • The toilet has a cistern.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing and height-adjustable.
  • The length of the facility changing bench is 172cm (5ft 8in).
  • The changing places hoist is powered overhead and covers all areas in the cubicle.
• Other Facilities View
  • There is a fixed height wash basin (at a recommended height range).
  • The wash basin tap type is lever mixer.
  • The wash basin is 85cm from the floor.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and hand dryer.
  • The soap dispenser is 107cm from the floor.
  • The hand dryer is 92cm from the floor.
  • The cubicle also has: a full length mirror, a nappy/incontinence items bin and a sanitary bin.
  • There is not a shelf.
  • The coat hooks for seated users and standing users are at the recommended height.
  • Wide tear off paper roll is available.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
  • There is a door to access the lobby of the changing place. The door is 103cm wide. The door opens towards you and may be difficult to open.

You are on Accessible Toilet (Third Floor - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Third Floor - Right Hand Transfer)

• This accessible toilet is located on the third floor directly ahead of the main lift.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 7m from the main lift.
• There is Braille, tactile, pictorial and written text signage on or near the door.
• There is a manual door which opens inwards and has a good colour contrast.
• The door has a twist lock.
• The width of the accessible toilet door opening is 89cm.
• The dimensions of the cubicle are 250cm x 192cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the toilet seat.
• The lateral transfer space is 126cm from the side of the toilet pan to the wall.
• There is a push button flush on the wall above the toilet.
• The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the wash basin, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
• The following fixtures cannot be reached from the toilet seat: hand dryer.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 92cm.
• The wash basin tap type is sensor.
• The height of the wash basin is 73cm.
• The height of the soap dispenser is 105cm.
• The height of the hand dryer is 90cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is a shelf located where it is not reachable.
• The shelf is positioned between 85cm and 105cm and does not have minimum dimensions of 12.5cm x 40cm.
• The cubicle does not have a full length mirror and disposal facilities.
• There are coat hooks in the toilet at 106cm and 139cm from the floor.
• The cubicle also has: a sanitary bin.
• The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet seat.

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User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).