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Lunan House Hotel

Lunan Bay, Arbroath, Angus, DD11 5ST

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Access Guide

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Summary

  • Amenities at this site include: a reception, a restaurant, formal gardens and accommodation.
  • There is onsite parking available here and there is no designated Blue Badge parking.
  • The most accessible entrance has a steep ramp/slope and manual doors.
  • There are 2 step-free entrances.
  • This does include the main entrance.
  • The entrance surveyed is the main entrance to the right of the building.
  • The building has 2 floors once inside.
  • There is step free access to the ground floor only once inside.
  • There is stepped only access to the main hotel and additional first floor rooms.
  • There is a member of staff available for help and assistance.
  • This venue also has the following available: accommodation with some adaptations for disabled people and large print information.
  • The sensory pack includes: activity sheets and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
  • At the time of our visit the hearing assistance system was working.
  • Toilet and changing facilities available include: a toilet with some adaptations for disabled people and step free standard toilets.
  • There is/are 1 toilet(s) designated as accessible.
  • The accessible toilet surveyed can be found on the ground floor, through to the rear right of Imrie's Bar & Grill, behind reception.
  • This accessible toilet surveyed is approximately 20m from the entrance.
  • The standard toilets can be found on the ground floor.
  • The standard toilets surveyed can be found through to the rear right of Imrie's Bar & Grill, behind reception, and in the main hotel.
  • There is one accessible room available.
  • This accommodation also has the following available: bath mats.

Parking

  • This venue has a car park.
  • This is an open air car park with a loose chippings surface.
  • Parking is free for all users.
  • There is not a designated drop-off point.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • Bus stops are located near the entrance gate at Home Farm Road End.
  • The nearest train station is Montrose.
  • Montrose Railway Station is approximately 5 miles away.

Entrance

  • The entrance surveyed is located to the right side of the building.
  • There is step-free access at this entrance, via ramp/slope.
  • The ramp has a width between 75cm and 150cm and a steep gradient .
  • The ramp has a handrail on the right going up.
  • This entrance has a bell and a key safe.
  • Not positioned at a recommended height: the bell (above 120cm).
  • There are double manual doors (with one door locked) which open away from you.
  • The width of the opening is 75cm.
  • There is not a second set of doors.
  • There is a separate entrance at the front of the main hotel, accessed via a shallow step and then a portable ramp, or deep step (photographs 9 to 12).
    This entrance door is 99cm wide, heavy and opens away from you (push).
    The portable ramp is steep and 72cm wide.
    There are further rooms in an annexe to the right of the building from the reception entrance.
    The rear annexe has level access via heavy double doors (with one leaf locked) which are 70cm wide (photographs 13 to 16).

Reception

  • There is step-free level access to this reception.
  • The height of the reception counter is 113cm.
  • There is not a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
  • There is background noise here.
  • The counter has a clearly signed hearing assistance system.
  • There are bench seats, coffee tables, chairs without armrests and tables available in the reception area.
  • Some of the seating is fixed.
  • There are clearly marked slopes where the flooring surface changes from the reception to the seating area and café (photographs 5 and 6).

Getting Around

  • There is step-free level access throughout the majority of the venue.
  • There are armchairs, high stools, chairs without armrests, bench seats and sofas throughout the building.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, it is due to carpet.
  • Some of the flooring in the venue includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Some of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
  • There is background noise here.
  • The building has a clearly signed hearing assistance system.

Eating and Drinking (Breakfast Room)

  • This is a restaurant which serves hot and cold meals and snacks.
  • There is step-free level access to this area.
  • Tables can be booked in advance.
  • There is full table service and a self service counter.
  • Menu types include; handheld menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • There may be background noise here.
  • There is a hearing assistance system which is not signed.
  • There is a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
  • The seating area has: tables which are accessible to wheelchair users and chairs without armrests.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
  • All flooring in the area is smooth and even.
  • This dining room can also be used for evening meals.
    There is also another bar located across the hall from here (photographs 5 to 8).

Eating and Drinking (Imrie's Bar & Grill)

  • This is a restaurant which serves hot and cold meals and snacks.
  • There is step-free level access to this area.
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered, staff can provide assistance and full table service.
  • Menu types include; handheld menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • There is background noise here.
  • There is a hearing assistance system which is not signed.
  • There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
  • The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, chairs without armrests, sofas, coffee tables, long tables, bench seats and high stools.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
  • The following furniture is permanently fixed: some of the tables.
  • All flooring in the area is smooth and even.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.

Accessible Accommodation (Room 2)

  • There is step-free level access to the accessible room surveyed.
  • The bed is double.
  • The height of the bed is 55cm.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The desk height is between 73cm and 75cm.
  • The room surveyed has a desk chair without armrests.
  • The room has: a bed which is not at a recommended height (between 45cm - 52cm), a desk at a recommended height (between 73cm - 75cm) and plug sockets next to the bed.
  • There is no emergency alarm.
  • There is no hoist available.
  • The room has soft flooring.
  • The majority of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • The furniture within this room can be moved around to create more space around the bed.

Ensuite (Accessible Accommodation Room 2 - Right Hand Transfer)

  • The ensuite has a manual door which opens outwards.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has hard flooring.
  • The ensuite has a non-slip floor.
  • There is no emergency alarm.
  • There is a lateral transfer space to the right of the toilet seat but it is obstructed.
  • The toilet seat is at a recommended height from the floor (48cm).
  • Grab rails in the ensuite include: a vertical grab rail on the non transfer side, a horizontal grab rail at the shower and a vertical grab rail at the shower.
  • The toilet has a dropdown rail on the transfer side.
  • The height of the toilet roll holder is 72cm.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: the wash basin.
  • The ensuite has: a wheel-in shower.
  • The height of the wash basin is 70cm.
  • The wash basin tap type is lever mixer.
  • There is an adjustable, detachable shower head at a recommended height (between 105cm - 185cm).
  • The shower control type is twist turn.
  • There are no dropdown rails for the shower.
  • There is no seat.
  • The following have a high colour contrast with their surroundings: some grab rails and the floor.
  • The following have a less clear colour contrast with their surroundings: some grab rails, the dropdown rail, the internal door and the toilet seat.

Standard Accommodation (Room 16)

  • There is step-free level access to the room surveyed.
  • The bed type is double.
  • The desk height is not between 73cm and 75cm.
  • The room surveyed has a desk chair without armrests.
  • The room has: plug sockets at a recommended height (between 40cm - 100cm), a bed which is not at a recommended height (between 45cm - 52cm), plug sockets next to the bed, room for a wheelchair user to turn next to the bed (150cm x 150cm) and light switches at a recommended height (between 75cm - 120cm).
  • There is no emergency alarm.
  • The room has soft flooring.
  • Room 16 in the annexe was surveyed.
    Room 3 on the first floor of the hotel is also shown in photographs 9 to 14.

Ensuite (Standard Accommodation Room 16)

  • The ensuite has a manual door which opens outwards.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has hard flooring.
  • The ensuite has a non-slip floor.
  • There is no emergency alarm.
  • There is no lateral transfer space next to the toilet seat.
  • The toilet seat is not at a recommended height from the floor (48cm).
  • The height of the toilet roll holder is 91cm.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: the wash basin.
  • The ensuite has: a shower cubicle.
  • The wash basin tap type is lever mixer.
  • There is a handheld shower head.
  • The shower control type is twist turn.
  • There are no dropdown rails for the shower.
  • There is no seat.
  • The following have a high colour contrast with their surroundings: the internal door and the floor.
  • The following have a less clear colour contrast with their surroundings: the toilet seat.
  • The standard room ensuite on the first floor of the hotel is shown in photographs 5 to 8.

Stairs

  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked with a handrail on the right going up.

Outdoor Spaces

  • Access Point View
    • This information is for the access point located in front of the hotel.
    • There is ramped/sloped or stepped access at this access point.
    • The slope does not have handrails.
    • The slope has a slight gradient and a width between 75cm and 150cm.
    • There are 6 steps.
    • The steps are not clearly marked and there are no handrails.
    • The slope overcomes the steps.
    • There is open access to the area.
  • Outdoor Spaces View
    • The following outdoor facilities are available: formal gardens, parkland and gardens.
    • Surfaces for the outdoor spaces include: grass and gravel.
    • Footpaths are available in some of the outdoor space.
    • The majority of the paths are wide enough for wheelchair users.
    • There are more than 3 steps without handrails and slight slopes without handrails in the main areas .
    • There are some bench seats situated along the paths for people to rest.
    • There are slopes which bypass the steps throughout the grounds.

Accessible Toilet (Left Hand Transfer)

  • This accessible toilet is located through to the rear right of Imrie's Bar & Grill, behind reception.
  • There is step-free level access into the accessible toilet.
  • This accessible toilet is approximately 20m from the entrance.
  • There is pictorial and written text signage on or near the door.
  • There is a manual door which opens inwards and has a good colour contrast.
  • The door has a lever twist lock.
  • The width of the accessible toilet door opening is 76cm.
  • The dimensions of the cubicle are 136cm x 242cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the toilet seat.
  • The lateral transfer space is 62cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical rail on the left side of the wash basin and a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The following fixtures cannot be reached from the toilet seat: the toilet roll holder, the wash basin and towel dispenser.
  • The height of the toilet seat above floor level is 47cm.
  • The height of the toilet roll holder is 60cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 69cm.
  • The height of the towel dispenser is 140cm.
  • The height of the baby change is 108cm.
  • There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle does not have a full length mirror and coat hooks.
  • The cubicle also has: a waste bin with lid and a padded back rest for seat.
  • The following have a good colour contrast with their surroundings: the internal door and the floor.
  • The following have a less clear colour contrast with their surroundings: the toilet seat, the dropdown rail and all grab rails.
  • Lighting levels are good in the cubicle.
  • There is a clearly marked slope in the doorway where the flooring surface changes (photograph 3).

Standard Toilet(s)

  • There is step-free level access into the toilet(s).
  • There is a manual door which opens inwards and has a high colour contrast.
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is lever mixer.
  • There are clearly marked lips at the toilet entrances where the flooring surface changes.
    There are also further standard toilets and baby changing facilities to the left of the main hotel corridor (photographs 13 to 26).