Access Guide
Summary
- For information about the opening hours please click here.
- Amenities at this site include: a shop.
- There is onsite parking available here with designated Blue Badge parking.
- The most accessible entrance has an automatic door and level step free access.
- There are 3 step-free entrances.
- This does include the main entrance.
- The entrance surveyed is the accessible entrance at the front of the building to the right of the manual doors.
- The building has 1 floor once inside.
- There is step free access to the majority of the venue once inside.
- There is stepped only access to some exhibits, and the seating in the main tank audio visual theatre.
- There is a member of staff available for help and assistance.
- This venue also has the following available: seating, audio description and a companion/carer discount.
- The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
- Toilet and changing facilities available include: a toilet with some adaptations for disabled people and step free standard toilets.
- There is/are 1 toilet(s) designated as accessible.
- This accessible toilet surveyed is approximately 9m from the main entrance.
Parking (Aquarium Car Park)
- This venue has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for all users.
- There are 4 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
- There is a hatched zone on both sides but not to the rear.
- The nearest Blue Badge bay is 21m from the accessible entrance.
- There is not a designated drop-off point.
Public Transport
- There is a bus stop within approximately 150m of the venue.
- The nearest bus stops are on Market Street.
- The nearest train station is Huntly.
Entrance (Accessible Entrance - Next to Main Entrance)
- The entrance surveyed is located at the front of the building to the right of the manual doors.
- There is step-free level access at this entrance.
- There is a single automatic door which open away from you.
- The door is activated by a push pad which is not at a suitable height for seated users (between 75cm - 100cm).
- The width of the opening is 103cm.
- There is not a second set of doors.
- There is a small lip on the threshold which is less than 2cm high. There is a dark mat immediately beyond the door.
Counter (Ticket Counter)
- There is step-free level access to this counter.
- The height of the counter is 106cm.
- There is a low level counter at the recommended height for seated users (between 76cm - 86cm).
- There is no (or very little) background noise here.
- The counter does not have a hearing assistance system.
- There are chairs without armrests available in the counter area.
Shop (Souvenir and Snack Shop)
- The majority of aisle widths are not 150cm+.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- There is step-free level access to the till(s).
- The height of the counter is 106cm.
- There is a low level till at the recommended height for seated users (between 76cm - 86cm).
- The checkout area has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The till does not have a hearing assistance system.
- Services/facilities available in the shop include: a portable card machine for payment.
- There is no (or very little) background noise here.
Getting Around
- There is step-free level access throughout the majority of the venue.
- There are chairs without armrests and bench seats throughout the building.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- Some of the flooring in the venue includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- Lighting levels are low in some areas.
- There is no (or very little) background noise here.
- The building does not have a hearing assistance system.
Attraction / Exhibit
- There is step-free level access to and throughout this area.
- The majority of walkways are 150cm+ wide.
- There is no (or very little) background noise here.
- The following may be experienced on the tour: water effects and interactive video effects.
- Exhibit information includes the following formats: information board, pictorial, television/screen, interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm) and mobile app.
- The area does not have a hearing assistance system.
- There are bench seats and chairs without armrests in this area.
- Some of the seating is fixed.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- Lighting levels are low in some areas.
- A number of exhibits have raised viewing platforms which can only be accessed by steps. All the tanks can be viewed from a seated position.
Steps (Viewing Platform)
- There are 4 steps.
- The steps are not clearly marked with handrails on both sides.
Room(s) (Theatre - Viewing Gallery Main Tank)
- The room surveyed was the Theatre and is located on the ground floor to the left of the route around the aquarium.
- There is not wayfinding signage on the route to the room(s).
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
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Getting Into The Room
View
- The colour contrast between the external door and wall is low. The colour contrast between the internal door and wall is low.
- There is a single manual door which opens towards you.
- The width of the opening is 100cm.
- There is step-free access into the room(s).
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Inside The Room
View
- The room has: bench seats, chairs without armrests and room for a wheelchair user to manoeuvre (150cm x 150cm).
- There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
- The following furniture is permanently fixed: all of the chairs.
- Flooring in the area is not smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- The colour contrast between the walls and floor is high.
- This room has a television screen and a projector screen.
- The area does not have a hearing assistance system.
- There is not a visual fire alarm beacon in the room(s).
- Lighting levels are low here.
- There is room for wheelchair users at the front of the theatre in front of the fixed seating.
There is seating which is accessed by stairs.
There is a platform at the front which is accessed by a step.
Steps (Theatre Seating Area)
- There are 10 or more steps.
- The steps are not clearly marked with a handrail on the right going up.
- Lighting levels are low here.
- There is a similar set of steps on the right hand side with a handrail on the left. The steps access seating for viewing the tank and presentations.
Steps (Theatre Viewing Platform)
- There is one step.
- The step is not clearly marked with no handrails.
- Lighting levels are low here.
- The step has a grab rail on the left. There is a similar step on the right hand side with a grab rail on the right.
Steps (Sandy Sea Floor)
- There are 5 steps.
- The steps are clearly marked with handrails on both sides.
- Lighting levels are low here.
Accessible Toilet (Left Hand Transfer)
- This accessible toilet is located to the left from the accessible entrance.
- There is step-free level access into the accessible toilet.
- This accessible toilet is approximately 9m from the accessible entrance.
- There is Braille, pictorial and written text signage on or near the door.
- There is a manual door which opens by sliding and has a fair colour contrast.
- The door has a lever twist lock.
- The width of the accessible toilet door opening is 90cm.
- The dimensions of the cubicle are 175cm x 153cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the toilet seat but it is obstructed.
- The lateral transfer space is 110cm from the side of the toilet pan to the wall.
- There is a lever flush on the non transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a vertical rail on the left side of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
- The following fixtures cannot be reached from the toilet seat: the soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 116cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 72cm.
- The height of the soap dispenser is 92cm.
- The height of the towel dispenser is 130cm.
- The height of the baby change is 96cm.
- There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
- There is not a shelf.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 89cm from the floor.
- The cubicle also has: a waste bin without lid, a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
- The following have a good colour contrast with their surroundings: the internal door, some grab rails, the dropdown rail and the floor.
- The following have a less clear colour contrast with their surroundings: some grab rails and the toilet seat.
Standard Toilet(s)
- There is step-free level access into the toilet(s).
- There is a manual door which opens inwards and has a medium colour contrast.
- The male and female standard toilets were surveyed.
- There is an ambulant cubicle available with horizontal grab rails on both sides and a vertical grab rail on the right.
- The wash basin tap type is twist/turn.