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Merryhatton Garden Centre

East Fortune, North Berwick, East Lothian , EH39 5JS

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Access Guide

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Summary

  • For information about the opening hours please click here.
  • Amenities at this site include: a café and a shop.
  • There is onsite parking available here with designated Blue Badge parking.
  • The most accessible entrance has a slight ramp/slope and automatic doors.
  • There is 1 step-free entrance.
  • The building has 1 floor once inside.
  • There is step free access once inside.
  • There is a member of staff available for help and assistance.
  • This venue also has the following available: seating and a BSL interpreter.
  • The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
  • Toilet and changing facilities available include: toilets with some adaptations for disabled people and step free standard toilets.
  • There is/are 2 toilet(s) designated as accessible.
  • The accessible toilets surveyed can be found next to the café.
  • This accessible toilet surveyed is approximately 54m from the main entrance.
  • The accessible toilets can be found within the gender specific standard toilets.
  • The standard toilets can be found on the ground floor.
  • The standard toilets surveyed can be found next to the café.

Parking

  • This venue has a car park.
  • This is an open air car park with a loose chippings surface.
  • Parking is free for all users.
  • There are 3 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 385cm x 435cm.
  • There is no hatched zone.
  • The nearest Blue Badge bay is 13m from the entrance.
  • Obstacles from the Blue Badge bays to the entrance include: loose chippings and uneven surfaces.
  • There is not a designated drop-off point.
  • The car park has a slight slope as you access it from the B1347, and across the whole parking area down to the entrance to the garden centre.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • The bus stop is at the gate to the car park. Bus Route 121 serves this stop and is operated by Eve Bus Services.
  • The nearest train station is Drem .
  • Drem Station is approximately 3 miles away.

Entrance

  • The entrance surveyed is located at the front of the building.
  • There is step-free access at this entrance, via ramp/slope.
  • The slope has a width of at least 150cm and a slight gradient .
  • The slope does not have handrails.
  • There is a single automatic door which opens by sliding.
  • The width of the opening is 165cm.
  • There is a second set of doors.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 214cm.
  • As you approach the building there are two sets of doors, one on the left, and one on the right. There are 165cm and 170cm in width.
    The second set of doors detailed are beyond these.
    The wheelchair that customers can borrow is located within the foyer.

Shop

  • The majority of aisle widths are 150cm+.
  • All flooring in the shop is smooth and even.
  • There is step-free level access to the till(s).
  • The height of the counter is 92cm.
  • There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
  • The checkout area is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The till does not have a hearing assistance system.
  • Services/facilities available in the shop include: a portable card machine for payment, a member of staff to provide assistance and a standard wheelchair to borrow.
  • There is background noise here which varies, depending on the time of day.
  • Lighting levels are good in the shop.

Getting Around

  • There is step-free level access throughout the majority of the venue.
  • Some of the corridors are narrow (under 120cm wide).
  • There are a mixture of chairs with and without armrests throughout the building.
  • All flooring in the area is smooth and even.
  • Some of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
  • There is background noise here which varies, depending on the time of day.
  • The building does not have a hearing assistance system.
  • During opening hours all doors are either operated automatically or permanently held open.
    The door between the indoor plants area and the outdoor plants area is fully automatic with an opening width of 166cm.
    Photograph 5-8 show the even paved paths through the undercover plant area.
    Photographs 9 and 10 show the Garden Furniture displays on an imitation grass surface.

Eating and Drinking (Café)

  • This is a café which serves hot and cold meals and snacks.
  • There is step-free level access to this area.
  • Tables can be booked in advance.
  • There is a counter where food and drink can be ordered, staff can provide assistance and full table service.
  • Menu types include; handheld menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are good here.
  • There is background noise here which varies, depending on the time of day.
  • There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
  • The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, chairs without armrests and high tables.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
  • All flooring in the area is smooth and even.

Accessible Toilet (Male - Left Hand Transfer)

  • This accessible toilet is located next to the café, within the standard male toilets.
  • There is step-free level access into the accessible toilet.
  • This accessible toilet is approximately 54m from the entrance.
  • There is pictorial signage on or near the door.
  • There is a manual door which opens outwards and has a good colour contrast.
  • The door has a twist lock.
  • The width of the accessible toilet door opening is 86cm.
  • The dimensions of the cubicle are 142cm x 213cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the toilet seat.
  • The lateral transfer space is 87cm from the side of the toilet pan to the wall.
  • There is a lever flush on the non transfer side.
  • The following grab rails are available: a vertical grab rail on the transfer side, a vertical rail on the left side of the wash basin and a horizontal grab rail on the non transfer side.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: towel dispenser.
  • The height of the toilet seat above floor level is 47cm.
  • The height of the toilet roll holder is 112cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 72cm.
  • The height of the soap dispenser is 124cm.
  • The height of the towel dispenser is 103cm.
  • The height of the baby change is 88cm.
  • There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 157cm from the floor.
  • The cubicle also has: a waste bin with lid.
  • The following have a good colour contrast with their surroundings: the internal door and some grab rails.
  • The following have a less clear colour contrast with their surroundings: the floor, some grab rails, the toilet seat and the dropdown rail.
  • Lighting levels are good in the cubicle.

Accessible Toilet (Female - Left Hand Transfer)

  • This accessible toilet is located next to the café, within the female standard toilets.
  • There is step-free level access into the accessible toilet.
  • This accessible toilet is approximately 54m from the entrance.
  • There is pictorial signage on or near the door.
  • There is a manual door which opens outwards and has a good colour contrast.
  • The door has a twist lock.
  • The width of the accessible toilet door opening is 87cm.
  • The dimensions of the cubicle are 150cm x 198cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the toilet seat but it is obstructed.
  • The lateral transfer space is 91cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: vertical grab rails on both sides of the wash basin, a vertical grab rail on the transfer side and a horizontal grab rail on the non transfer side.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
  • The following fixtures cannot be reached from the toilet seat: towel dispenser.
  • The height of the toilet seat above floor level is 47cm.
  • The height of the toilet roll holder is 114cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 73cm.
  • The height of the soap dispenser is 120cm.
  • The height of the towel dispenser is 105cm.
  • The height of the baby change is 88cm.
  • There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle does not have a mirror and a full length mirror.
  • The height of the coat hook is 162cm from the floor.
  • The cubicle also has: a waste bin with lid and a sanitary bin.
  • The following have a good colour contrast with their surroundings: the internal door, some grab rails and the floor.
  • The following have a less clear colour contrast with their surroundings: the dropdown rail, some grab rails and the toilet seat.
  • Lighting levels are good in the cubicle.

Standard Toilet(s)

  • There is step-free level access into the toilet(s).
  • There is a manual door which opens inwards and has a high colour contrast.
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is lever mixer.
  • Lighting levels are good in the cubicle.