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Summary

• Amenities at this site include: a reception, a museum and a shop.
• There is not onsite parking available here and there is standard on street parking nearby.
• The most accessible entrance has a steep ramp/slope.
• There is 1 step-free entrance.
• The entrance surveyed is the Main Entrance located at the front of the building.
• The building has 4 floors once inside.
• There is not step-free access once inside.
• There is stepped only access to the ground, first, second and third floors.
• There is ramped access to the shop and the ground floor of the tour, and also the access gallery.
• There is a member of staff available for help and assistance.
• This venue also has the following available: seating, large print information, audio format information and audio description.
• Toilet and changing facilities available include: toilets with some adaptations for disabled people and step free standard toilets.
• There is/are 1 toilet(s) designated as accessible.
• This accessible toilet surveyed is approximately 8m from the main entrance.
• The standard toilets can be found on the ground floor.

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Parking

• This venue does not have a car park.
• Nearby parking includes: Blue Badge on-street parking (within 50m), standard on-street parking and a multi-storey public car park.
• Blue Badge parking is available on School Hill and Queen Street. Multi-storey parking is available at Bon Accord Harriet Street.

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Public Transport

• There is a bus stop within approximately 150m of the venue.
• The nearest bus stop is on Broad Street.
• The nearest train station is Aberdeen Station.

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Entrance (Main Entrance)

• The entrance surveyed is located at the front of the building.
• There is step-free level access at this entrance.
• There is a single manual door which opens away from you.
• The width of the opening is 98cm.
• There is not a second set of doors.

You are on Ramp or Slope (Main Entrance to Shop). Skip to the next section.

Ramp or Slope (Main Entrance to Shop)

• A width between 75cm and 150cm and There is a ramp with a steep gradient .
• Lighting levels are low here.
• The surface of the ramp is uneven stone slabs.

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Visitor Centre/Ticket Office (Shop and Reception Counter)

• There is a manual door which opens both ways and has a low colour contrast.
• The width of the door opening is 81cm.
• The majority of aisle widths are 150cm+.
• All flooring in the shop is smooth and even.
• There is step-free level access to the till(s).
• The height of the counter is 107cm.
• There is a low level till at the recommended height for seated users (between 76cm - 86cm).
• The till does not have a hearing assistance system.
• There is background noise here.

You are on Ramp or Slope (Shop to the Ground Floor of the Tour). Skip to the next section.

Ramp or Slope (Shop to the Ground Floor of the Tour)

• There is a slope with a slight gradient .
• The slope does not have handrails.
• Lighting levels are low here.
• There is a low entry to the tour with restricted head height of 164cm. It has a pad and a warning sign fixed to it.

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Stairs (Entrance/Exit to First Floor)

• The floors which are accessible by stairs are ground and first floor.
• There are 10 steps between floors.
• The steps are not clearly marked and there are no handrails.
• These stairs are used to exit the tour and visit the shop at the end of the tour.

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Tour

• The tour is self-guided but guides are available to provide additional information.
• The tour takes approximately 2 hours.
• There is not step-free access along the tour route.
• There are doorways or openings used on the tour which are under 75cm wide.
• The majority of walkways are not 150cm+ wide.
• There is background noise along the tour route.
• The following may be experienced on the tour: interactive video effects, lighting effects and sudden loud noises.
• Tour information includes the following formats: information board, touchscreens, television/screen, audio description, pictorial, tactile and interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm).
• There are chairs with armrests and bench seats at regular intervals along the tour.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, it is due to uneven paving/tiles and uneven floorboards.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.
• Lighting levels are low along parts of the tour route.
• There is a low entry to the tour with restricted head height, which is 164cm high, and has a pad and warning sign fixed to it. The Sporting Heroes is located on a level between the ground and first floors. The Painted Gallery is on a level between the first and second floors accessed off the spiral staircase.

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Room(s) (Access Gallery)

• The room surveyed was Access Gallery and is located on the ground floor of the building after the Hall of Heroes.
• There is wayfinding signage on the route to the room(s).
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.

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• Getting Into The Room View
  • There are no doors at this entrance.
  • The width of the opening is 106cm.
  • There is step-free access into the room(s).
• Inside The Room View
  • The room has: room for a wheelchair user to manoeuvre (150cm x 150cm) and chairs with armrests.
  • The room does not have: tables which are accessible to wheelchair users and a mixture of chairs with and without armrests.
  • There are no tables which are at a recommended height for a wheelchair user (between 70cm - 80cm).
  • The following furniture is permanently fixed: all of the tables.
  • All flooring in the area is smooth and even.
  • The colour contrast between the walls and floor is low.
  • This room has a television screen.
  • The area does not have a hearing assistance system.
  • There is not a visual fire alarm beacon in the room(s).
  • Lighting levels are low here.
  • The room is designed for users who are unable to visit the rest of the house due to the steps and stairs. It has a set of large print books for each of the subsequent displays with details about the people featured.
    There is a touch screen with head phones which enables people to vote for their preferred heroes as per the main tour. The touchscreen is at a suitable height for wheelchair users.

You are on Steps (Access Gallery to Stairs). Skip to the next section.

Steps (Access Gallery to Stairs)

• There is one step.
• The step is not clearly marked with no handrails.
• Lighting levels are low here.

You are on Stairs (Ground to Second Floor). Skip to the next section.

Stairs (Ground to Second Floor)

• The floors which are accessible by stairs are ground, first and second floors.
• The number of steps between floors varies from at least 14.
• The steps are not clearly marked but there is a handrail on the left going up.
• There is a spiral staircase in addition to this one which accesses the same area.
• Lighting levels are low at these stairs.

You are on Steps (Sporting Heroes to First Floor). Skip to the next section.

Steps (Sporting Heroes to First Floor)

• There are 4 steps.
• The steps are not clearly marked with no handrails.
• Lighting levels are low here.
• The steps are spiral.

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Stairs (Spiral Staircase First Floor to Third Floor)

• The floors which are accessible by stairs are first, second and third floors.
• There are 15+ steps between floors.
• The steps are not clearly marked but there is a handrail that switches sides.
• This is a spiral staircase and will be narrower in some areas.
• Lighting levels are low at these stairs.

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Accessible Toilet (Ground Floor - Left Hand Transfer)

• This accessible toilet is located on the ground floor ahead from the main entrance and left past the shop counter.
• There is step-free access into the accessible toilet, via ramp/slope.
• This accessible toilet is approximately 8m from the main entrance.
• There is pictorial signage on or near the door.
• There is a manual door which opens outwards and has a good colour contrast.
• The door has a sliding bolt lock.
• The width of the accessible toilet door opening is 88cm.
• The dimensions of the cubicle are 149cm x 190cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the toilet seat but it is obstructed.
• The lateral transfer space is 90cm from the side of the toilet pan to the wall.
• There is a spatula flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the wash basin, a vertical grab rail on the non transfer side and a horizontal grab rail on the non transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: a toilet roll holder on the dropdown rail.
• The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and hand dryer.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 117cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 90cm.
• The height of the hand dryer is 92cm.
• The height of the baby change is 97cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is a shelf located where it is not reachable.
• The shelf is positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
• The cubicle does not have a full length mirror.
• The height of the coat hook is 134cm from the floor.
• The cubicle also has: a nappy/incontinence items bin and a sanitary bin.
• The following have a good colour contrast with their surroundings: the internal door, some grab rails, the dropdown rail and the floor.
• The following have a less clear colour contrast with their surroundings: some grab rails and the toilet seat.

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Standard Toilet(s) (Ground Floor)

• There is step-free access to the toilet(s), via ramp/slope.
• There is a manual door which opens inwards and has a high colour contrast.
• The shared standard toilet was surveyed.
• The wash basin tap type is lever mixer.