Access Guide
Overview
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About
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- RSPB Loch Garten is a nature centre offering the chance to spot wildlife, including ospreys.
- Services available in the venue include: talks, nature trails and events.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Aviemore.
- The nearest bus station is Raebreck Junction.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: Nature Centre and toilets with adaptations.
- Access throughout may include uneven surfaces, manual doors and automatic doors.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- Additional equipment which can be borrowed or hired includes: a paratracker which is located at the Welcome Hut.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located to the left of the Nature Centre.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female toilet facilities are located to the left of the Welcome Hut.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located to the left of the Welcome Hut.
- Parent and baby changing facilities are located inside the Changing Places.
Parking
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Car Park
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- The car park is located to the left of the unnamed road after turning off the B970.
- The car park is open air/surface.
- The car park surface consists of tarmac, loose chippings and unsurfaced areas.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The surveyed Blue Badge parking bay dimensions are 180cm (width) x 403cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 12m from Welcome Hut.
- The most accessible route from the Blue Badge parking has step-free level access, uneven surfaces and doors permanently held open.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 3 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 180cm (width) x 403cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
Entrance (Welcome Hub)
- This entrance is located beside the car park.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 99cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is step-free level access as you enter.
Changing Places (Right Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located to the left of the Welcome Hut.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the Welcome Hut is 1m.
- The most accessible route to the Changing Places facility has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is Braille, pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a low visual contrast.
- The door requires effort to open.
- The width of the door opening is 98cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 395cm (width) x 307cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the right as you face the toilet.
- The transfer space on the right as you face the toilet is 194cm.
- The transfer space on the left as you face the toilet is 82cm.
- There is a spatula flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 77cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 179cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 113cm from the floor.
- There are paper towels for drying hands.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 102cm from the floor.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 102cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 104cm and 139cm from the floor.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Entrance (Nature Centre)
- This entrance is located past the Welcome Hut, taking the first left and up the path.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 3 steps with handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- There is a smaller second ramp which has a steeper gradient.
- There is a single automatic door at this entrance.
- The door opens towards you.
- There is a push pad at a height of 78cm.
- The width of the opening is 90cm.
- The door has a medium visual contrast.
- There is a push pad or push button to exit at a height of 78cm.
- There is step-free level access as you enter.
Exhibition Space (Nature Centre)
- This area is indoors.
- There is step-free level access throughout all areas.
- Access throughout may include automatic doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring is patterned.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey.
- Display information includes: subtitles, information boards and televisions/screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Seating available in this area includes: benches.
- Furniture available in this area includes: picnic tables and tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There are shows/talks with designated seating for wheelchair users.
- The tour is self-guided.
- There is step-free level access throughout the tour.
- Access throughout the tour may include manual doors and automatic doors.
- Wayfinding signage is provided throughout the tour.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left of the Nature Centre.
- The distance from the Nature Centre is 4m.
- The most accessible route to the toilet has step-free level access and a slight ramp or slope.
- There is stepped access into the facility.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 3cm.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 75cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 158cm (width) x 236cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 77cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is not a toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 106cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Outdoor Spaces
- The following is available in this area: woodland and a visitor centre.
- Outdoor areas consist of concrete or tarmac, loose chippings, loose stones and decking.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: route from the Woodland Hut to the Nature Centre and nature trails.
- There are seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Seating Area (Picnic Area)
- The seating area is located outside the Nature Centre.
- The seating area is uncovered.
- The most accessible route to the seating area has a slight ramp or slope.
- There is step-free level access throughout the seating area.
- The following areas have step-free access via ramps or slopes: a picnic bench and bench.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- Furniture available in this area includes: picnic tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- There are two wooden picnic benches at the Nature Centre, one of which has a designated wheelchair bay.
