Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Scottish Dolphin Centre

Spey Bay, Moray, Fochabers, IV32 7PJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Parking

  • The car park is located to the left of the main building.
  • The car park is open air/surface.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bays are signposted but have no markings.
  • The most accessible route from the Blue Badge parking has uneven surfaces.
  • Parking is not free for all users.
  • There are 2 electric vehicle charging points.
  • The charging points require an online account.

Entrance

  • This entrance is located at the front of the building.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 85cm.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • There is step-free level access as you enter.

Counter (Welcome Desk and Shop Counter)

  • The counter is located to the left as you enter through the main entrance doors.
  • There is step-free level access to the counter.
  • The height of the counter is 80cm.
  • There is not a lowered section at the counter.
  • There is not a hearing assistance system.
  • There is background noise in this area.

Getting Around (Shop)

  • There is step-free level access throughout all areas.
  • Access throughout may include narrow aisles.
  • There may be background noise.

Eating and Drinking (The Café)

  • Location and Service View
    • The café is to the right as you enter the Scottish Dolphin Centre.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free and vegetarian.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the far end of the café, on the right hand side.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: sofas and chairs without armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • There is background noise in this area.

Exhibition Space (Scottish Dolphin Centre Exhibition)

  • This attraction is indoors.
  • There is step-free level access throughout all areas.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The following may be experienced here: interactive video effects.
  • There may be background noise.
  • Display information includes: tactile, pictorial, information boards, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests, benches and stools.
  • Furniture available in this area includes: coffee tables.
  • There are shows/talks with designated seating for wheelchair users.
  • Touch tours are available.
  • There is step-free level access throughout the tour.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the rear of the cafe.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards.
    • The width of the door opening is 79cm.
    • The door has a twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 76cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 48cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is no emergency alarm.
    • The cubicle has a waste bin and a sanitary bin.
    • Additional features include: a shelf and a baby changing table.
    • There is a mirror at a lower level for a wheelchair user.

Exit (to River Walks)

  • There is step-free access via ramp at the exit.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 2 steps which are unmarked with no handrails.
  • There is a ramp on either side of the steps.
  • There is a single manual door at this exit.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • There is step-free access via ramp as you exit.
  • The ramp is between 75cm and 150cm wide with no handrails.

Exhibition Space (The Ice House - Guided Tour)

  • This attraction is indoors.
  • The following areas have step-free access via ramps or slopes: the path between the shop to the Ice House and the path after you enter the Ice House.
  • Access throughout may include uneven surfaces.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is no (or very little) background noise.
  • Display information includes: interactive exhibits at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests.
  • There are shows/talks with designated seating for wheelchair users.
  • Guided tours are available.
  • The following areas of the tour have step-free access via ramps or slopes: the path leading down from the entrance to the exhibit.
  • The doorways throughout have low headspace.
    Anyone wishing to check the access before booking a tour can be shown the space.

Outdoor Spaces (Shorewatch Hill)

  • The following is available in this area: open countryside.
  • Outdoor areas consist of grass.
  • There are no footpaths.
  • There are seats situated along the paths for people to rest.
  • The hill next to the Ice House offers visitors a view toward the sea to watch for dolphins.