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Summary

• Amenities at this site include: a reception and a restaurant.
• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has an automatic door and a slight ramp/slope.
• There are 2 step-free entrances.
• This does include the main entrance.
• The entrance surveyed is the main entrance at the front of the building.
• The building has 4 floors once inside.
• There is step free access once inside with lift access to other floors.
• There is a member of staff available for help and assistance.
• This venue also has the following available: accommodation with some adaptations for disabled people, seating, large print information and a stair climber.
• The sensory pack includes: torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
• Toilet and changing facilities available include: accessible toilets and step free standard toilets.
• There is/are 2 toilet(s) designated as accessible.
• The accessible toilets surveyed can be found to the rear of the building beyond reception and in the function suites area to the left of the building.
• This accessible toilet surveyed is approximately 25m from the main entrance.
• The standard toilets can be found on the ground floor.
• The standard toilets surveyed can be found to the rear of the building beyond reception.
• There are 3 accessible rooms available.
• This accommodation also has the following available: vibrating alarm pillows and bath mats.

You are on Parking. Skip to the next section.

Parking

• This venue has a car park.
• This is an open air car park with a tarmac surface.
• Parking is free for all users.
• There are 5 Blue Badge parking bays.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 237cm x 452cm.
• There is a hatched zone on one side and to the rear.
• The hatched zone is under 120cm wide.
• The nearest Blue Badge bay is 30m from the main entrance.
• Obstacles from the Blue Badge bays to the entrance include: dropped kerbs.
• There is a designated drop-off point with a dropped kerb which does not have tactile paving.

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Public Transport

• There is a bus stop within approximately 150m of the venue.
• There is a bus stop to the left of the venue, on Gretna Loaning.
• The nearest train station is Gretna.
• Gretna Railway Station is approximately half a mile away.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• The entrance surveyed is located at the front of the building.
• There is step-free access at this entrance, via ramp/slope.
• The slope has a width of at least 150cm and a slight gradient .
• The slope does not have handrails.
• This entrance has an intercom.
• Not positioned at a recommended height: the intercom (not between 75cm - 100cm).
• There is a single automatic door which opens towards you.
• The door is activated by a push pad at a suitable height for seated users (between 75cm - 100cm).
• The width of the opening is 110cm.
• There are also heavy, manual 124cm wide revolving doors to the right of this entrance.

You are on Reception. Skip to the next section.

Reception

• There is step-free level access to this reception.
• The height of the reception counter is 117cm.
• There is a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
• There is background noise here.
• The counter does not have a hearing assistance system.
• There are stools, armchairs and sofas available in the reception area.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of the venue.
• There are armchairs, stools and sofas throughout the building.
• Some flooring in the area is smooth and even.
• There is background noise here.
• The building does not have a hearing assistance system.

You are on Eating and Drinking (Bar & Brasserie). Skip to the next section.

Eating and Drinking (Bar & Brasserie)

• This is a restaurant which serves hot and cold meals and snacks.
• There is step-free level access to this area.
• Tables can be booked in advance.
• There is full table service, staff can provide assistance and a bar where drinks can be ordered.
• Menu types include; handheld menus.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, easy grip cutlery, takeaway cutlery and a portable card machine for payment.
• Lighting levels are low in the evening.
• There is background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: bench seats, room for a wheelchair user to manoeuvre (150cm x 150cm), sofas, stools, long tables, coffee tables, chairs without armrests, armchairs and tables which are accessible to wheelchair users.
• The seating area does not have: a mixture of chairs with and without armrests and a priority table.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• The following furniture is permanently fixed: some of the chairs and some of the tables.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, it is due to carpet.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.

You are on Room(s) (Function Suites). Skip to the next section.

Room(s) (Function Suites)

• The room surveyed was Function Rooms and is located to the left of the building.
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.

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• Getting Into The Room View
  • The colour contrast between the external door and wall is high. The colour contrast between the internal door and wall is high.
  • There is a single manual door which open towards you.
  • The width of the opening is 79cm.
  • There is step-free access into the room(s).
• Inside The Room View
  • The room has: chairs without armrests, room for a wheelchair user to manoeuvre (150cm x 150cm) and tables which are accessible to wheelchair users.
  • The room does not have: a mixture of chairs with and without armrests.
  • Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
  • Where the flooring is not smooth or even, it is due to carpet.
  • The colour contrast between the walls and floor is medium.
  • This room has a television screen and a whiteboard.
  • The area does not have a hearing assistance system.
  • There is not a visual fire alarm beacon in the room(s).
  • There are various function rooms, some with single doors, some with double doors.

You are on Accessible Accommodation. Skip to the next section.

Accessible Accommodation

• There is step-free level access to the accessible room surveyed.
• The bed is zip and link and double.
• The height of the bed is 60cm.
• The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
• The desk height is between 73cm and 75cm.
• The room surveyed has a desk chair without armrests and an armchair.
• The room has: a lowered spyhole, a moveable bed, a desk at a recommended height (between 73cm - 75cm), plug sockets at a recommended height (between 40cm - 100cm), light switches at a recommended height (between 75cm - 120cm), wardrobes adapted to be used from a seated position and a bed which is not at a recommended height (between 45cm - 52cm).
• There is a push button emergency alarm.
• There is no hoist available.

You are on Ensuite (Accessible Accommodation - Right Hand Transfer). Skip to the next section.

Ensuite (Accessible Accommodation - Right Hand Transfer)

• The ensuite has a manual door which opens outwards.
• The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
• There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
• There is a lateral transfer space to the right of the toilet seat but it is obstructed.
• The toilet seat is at a recommended height from the floor (48cm).
• Grab rails in the ensuite include: a vertical grab rail on the transfer side, a horizontal grab rail on the non transfer side and a vertical rail on the right side of the wash basin.
• The toilet has a dropdown rail on the transfer side.
• The height of the toilet roll holder is 99cm.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin.
• The ensuite has: a shower cubicle.
• The height of the wash basin is 76cm.
• The wash basin tap type is lever mixer.
• There is an adjustable and detachable shower head not at a recommended height (between 105cm - 185cm).
• There are no dropdown rails for the shower.
• There is a shower chair.
• The following have a high colour contrast with their surroundings: the internal door.
• The following have a less clear colour contrast with their surroundings: the toilet seat, the floor, the dropdown rail and all grab rails.
• Other accessible rooms can offer alternative transfer space and a 47cm high bath, as shown in photographs 9 to 12.

You are on Standard Accommodation. Skip to the next section.

Standard Accommodation

• There is step-free level access to the room surveyed.
• The bed type is zip and link.
• The desk height is between 73cm and 75cm.
• The room surveyed has a desk chair without armrests.
• The room has: window controls at a recommended height (between 80cm - 100cm), room for a wheelchair user to turn next to the bed (150cm x 150cm), a bed which is not at a recommended height (between 45cm - 52cm), a desk at a recommended height (between 73cm - 75cm), plug sockets at a recommended height (between 40cm - 100cm), light switches at a recommended height (between 75cm - 120cm) and a moveable bed.
• There is no emergency alarm.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery.

You are on Ensuite (Standard Accommodation). Skip to the next section.

Ensuite (Standard Accommodation)

• The ensuite has a manual door which opens outwards.
• The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
• The ensuite has a non-slip floor.
• There is no emergency alarm.
• There is no lateral transfer space next to the toilet seat.
• The toilet seat is not at a recommended height from the floor (48cm).
• The height of the toilet roll holder is 80cm.
• The following fixtures can be reached from the toilet seat: the toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: the wash basin.
• The ensuite has: an over bath shower and a bath.
• The height of the wash basin is 88cm.
• The wash basin tap type is lever mixer.
• The height of the bath is 55cm.
• The bath tap type is twist turn mixer.
• There is a fixed height shower head.
• The shower control type is twist turn.
• There are no dropdown rails for the shower.
• There is no seat.
• The following have a high colour contrast with their surroundings: the internal door and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet seat.

You are on Lift. Skip to the next section.

Lift

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2, 3.
• Externally the lift has: controls at a recommended height range (between 90cm - 110cm), a door with a high colour contrast to the surroundings, tactile markings and buttons with a high colour contrast to the surroundings.
• The lift door opening width is 79cm.
• The dimensions of the lift are 135cm x 132cm.
• Internally the lift has: controls at a recommended height range (between 90cm - 110cm), tactile markings, a visual floor indicator, buttons with a high colour contrast to the surroundings, an audible announcer and a mirror to aid reversing.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are G, 1, 2, 3.
• There are 15+ steps between floors.
• The steps are clearly marked with handrails on both sides.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• This accessible toilet is located to the rear of the building beyond reception.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 25m from the main entrance.
• There is pictorial and written text signage on or near the door.
• There is a manual door which opens outwards and has a good colour contrast.
• The door has a lever twist lock.
• The width of the accessible toilet door opening is 87cm.
• The dimensions of the cubicle are 163cm x 210cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the toilet seat.
• The lateral transfer space is 87cm from the side of the toilet pan to the wall.
• There is a lever flush on the non transfer side.
• The following grab rails are available: a vertical grab rail on the transfer side, a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
• The following fixtures cannot be reached from the toilet seat: towel dispenser.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 100cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 72cm.
• The height of the towel dispenser is 127cm.
• The height of the baby change is 85cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is not a shelf.
• The cubicle does not have a full length mirror.
• There are coat hooks in the toilet at 106cm and 169cm from the floor.
• The cubicle also has: a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
• The following have a good colour contrast with their surroundings: the internal door.
• The following have a less clear colour contrast with their surroundings: the toilet seat, all grab rails, the floor and the dropdown rail.

You are on Accessible Toilet (Function Suites/Restaurant - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Function Suites/Restaurant - Left Hand Transfer)

• There is step-free level access into the accessible toilet.
• There is pictorial and written text signage on or near the door.
• There is a manual door which opens outwards and has a good colour contrast.
• The door has a lever twist lock.
• The width of the accessible toilet door opening is 87cm.
• The dimensions of the cubicle are 163cm x 220cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet seat.
• The lateral transfer space is 91cm from the side of the toilet pan to the wall.
• There is a lever flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser, towel dispenser and hand dryer.
• The height of the toilet seat above floor level is 47cm.
• The height of the toilet roll holder is 102cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 71cm.
• The height of the soap dispenser is 88cm.
• The height of the towel dispenser is 123cm.
• The height of the hand dryer is 89cm.
• The height of the baby change is 84cm.
• There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
• There is not a shelf.
• The cubicle does not have a full length mirror.
• There are coat hooks in the toilet at 102cm and 161cm from the floor.
• The cubicle also has: a nappy/incontinence items bin, a sanitary bin and a padded back rest for seat.
• The following have a good colour contrast with their surroundings: the internal door.
• The following have a less clear colour contrast with their surroundings: the floor, the dropdown rail, the toilet seat and all grab rails.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There is step-free level access into the toilet(s).
• There is a manual door which opens inwards and has a high colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is lever mixer.
• There are further standard toilets to the left of the building, as shown in photographs 13 to 20.