You are on Summary. Skip to the next section.

Summary

• Amenities at this site include: a reception and a café.
• There is not onsite parking available here and there is a public car park nearby.
• The most accessible entrance has steps, automatic doors and a slight ramp/slope.
• There is 1 step-free entrance.
• This does include the main entrance.
• The entrance surveyed is the main entrance at the side of the building on Venlaw Road.
• The building has 2 floors once inside.
• There is step free access once inside with lift access to other floors.
• There is stepped only access to upper theatre seating.
• There is a member of staff available for help and assistance.
• This venue also has the following available: seating, audio description, a hearing assistance system which is not signed, a companion/carer discount and a virtual tour.
• The sensory pack includes: activity sheets and torch. For more information about reserving a pack, and any charges, please contact the venue before your visit.
• The following mobility aids are available to borrow: a wheelchair. For more information on any hire fees or booking requirements, please contact the venue.
• Toilet and changing facilities available include: step free standard toilets, standard changing rooms and accessible toilets.
• There is/are 2 toilet(s) designated as accessible.
• The accessible toilets surveyed can be found to the left as you enter, then to the rear right of the backstage area in the green room.
• This accessible toilet surveyed is approximately 20m from the main entrance.
• The standard toilets surveyed can be found on the ground floor, to the left as you enter.

You are on Parking. Skip to the next section.

Parking

• This venue does not have a car park.
• Nearby parking includes: Blue Badge on-street parking (within 50m), standard on-street parking and an open air public car park.
• There is not a designated drop-off point.

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Public Transport

• There is a bus stop within approximately 150m of the venue.
• There are bus stops on Eastgate and High Street.
• The nearest train station is Gorebridge.
• Gorebridge Railway Station is approximately 17 miles away. Stow Railway Station is approximately 19 miles away.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• The entrance surveyed is located at the side of the building.
• There is ramped/sloped or stepped access at this entrance.
• The slope has a slight gradient and a width of at least 150cm .
• The slope does not have handrails.
• There are 2 steps.
• The steps are not clearly marked but there is a central handrail.
• The slope overcomes the steps.
• There are double automatic doors which open towards you.
• The width of the opening is 111cm.
• There is a second set of doors.
• There are double automatic doors which open towards you.
• The width of the opening is 117cm.

You are on Reception (Tickets). Skip to the next section.

Reception (Tickets)

• There is step-free level access to this reception.
• The height of the reception counter is 110cm.
• There is a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
• There is background noise here.
• The counter does not have a hearing assistance system.
• There are tables and chairs without armrests available in the reception area.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of the venue.
• There are chairs with armrests, sofas and chairs without armrests throughout the building.
• All flooring in the area is smooth and even.
• There is background noise here which varies, depending on the time of day.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• This is a café which serves hot and cold snacks.
• There is step-free level access to this area.
• Tables can be booked in advance.
• There is staff can provide assistance, a bar where food and drink can be ordered and table service (on request only).
• Menu types include; handheld menus, written wall menus and menu boards.
• Menus are easy to read.
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• There is no (or very little) background noise here.
• There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
• The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), sofas, chairs with armrests, a priority table, bench seats, tables which are accessible to wheelchair users and chairs without armrests.
• Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
• The following furniture is permanently fixed: some of the chairs.
• All flooring in the area is smooth and even.

You are on Lift. Skip to the next section.

Lift

• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Externally the lift has: buttons with a high colour contrast to the surroundings, controls at a recommended height range (between 90cm - 110cm) and a door with a high colour contrast to the surroundings.
• The lift door opening width is 80cm.
• The dimensions of the lift are 93cm x 132cm.
• Internally the lift has: tactile markings, controls at a recommended height range (between 90cm - 110cm), a visual floor indicator, a mirror to aid reversing, an audible announcer and buttons with a high colour contrast to the surroundings.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are ground and first floors.
• There are 15+ steps between floors.
• The steps are clearly marked with handrails on both sides.
• The stairs are open.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located in in the front rows.
• Wheelchairs are left with you.
• A companion may sit with you.
• Companions sit beside or behind you.
• This venue does provide audio described performances.
• There is a hearing assistance system.
• The hearing assistance system is infrared.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• The rows suitable for hearing assistance systems are all rows.
• The hearing assistance system was not tested at the time of the survey.
• There is a wheelchair to borrow.
• To borrow a wheelchair, contact a member of staff.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

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• Comments View
  • There is level access to the stage from the lift.
    The seating can be folded away to create a large level space.
    
  • There are clearly marked steps with handrails on both sides to upper rows.
    
  • Some balcony seating steps do not offer handrails.

You are on Changing Area (Backstage - Dressing Rooms). Skip to the next section.

Changing Area (Backstage - Dressing Rooms)

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• Changing Area View
  • There is step-free level access to the changing area.
  • The facilities available within the changing area include; standard changing rooms/cubicles, an accessible shower, standard showers, an accessible toilet and standard toilets.
  • The shared changing area was surveyed.
  • There is a manual door which opens inwards and has a high colour contrast.
  • The width of the door opening is 75cm.
  • The type of flooring in the changing area is vinyl and wood.
  • There is not a flashing fire alarm beacon within the changing area.
  • There are changing benches or seats within the changing area.
  • There are not lockers within the changing area.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is an adjustable and detachable shower head not at a recommended height (between 105cm - 185cm).
  • The shower control type is twist turn.
• Toilet Facilities View
  • There is step-free level access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.

You are on Accessible Shower (Backstage Accessible Toilet - Green Room). Skip to the next section.

Accessible Shower (Backstage Accessible Toilet - Green Room)

• There is step-free level access to the accessible shower.
• There is a manual door which opens by sliding and has a low colour contrast.
• The door has a locking handle.
• The width of the accessible shower door opening is 108cm.
• The accessible shower has a turning space of at least 150cm x 150cm.
• The following grab rails are available: a horizontal grab rail.
• The following dropdown rails are available: a dropdown rail.
• The following have a high colour contrast with their surroundings: the dropdown rail and all grab rails.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is a drop down/tip up seat not at a recommended height (48cm).
• There is an adjustable and detachable shower head not at a recommended height (between 105cm - 185cm).
• The shower control type is twist turn.

You are on Accessible Toilet (Backstage - Green Room - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Backstage - Green Room - Left Hand Transfer)

• This accessible toilet is located to the rear right of the ground floor, in the backstage area's green room.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 25m from the main entrance.
• There is pictorial signage on or near the door.
• There is a manual door which opens by sliding and has a colour contrast.
• The door has a locking handle.
• The width of the accessible toilet door opening is 108cm.
• The dimensions of the cubicle are 151cm x 290cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet seat.
• The lateral transfer space is 82cm from the side of the toilet pan to the wall.
• There is a spatula flush on the non transfer side.
• The following grab rails are available: vertical grab rails on both sides of the wash basin, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
• There is a dropdown rail on the non transfer side.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser.
• The height of the toilet seat above floor level is 45cm.
• The height of the toilet roll holder is 93cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 77cm.
• The height of the soap dispenser is 101cm.
• There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
• There is not a shelf.
• The cubicle does not have coat hooks.
• The cubicle also has: a full length mirror, a waste bin without lid and a sanitary bin.
• The following have a good colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet seat.
• There are 75cm wide doors to access the green room from the backstage area or studio.

You are on Accessible Toilet (Café - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Café - Left Hand Transfer)

• This accessible toilet is located to the left as you enter, beyond the stairs.
• There is step-free level access into the accessible toilet.
• This accessible toilet is approximately 15m from the main entrance.
• There is written text signage on or near the door.
• There is a manual door which opens by sliding and has a poor colour contrast.
• The door has a locking handle.
• The width of the accessible toilet door opening is 87cm.
• The dimensions of the cubicle are 151cm x 218cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet seat but it is obstructed.
• The lateral transfer space is 85cm from the side of the toilet pan to the wall.
• There is a lever flush on the non transfer side.
• The following grab rails are available: vertical grab rails on both sides of the wash basin, a vertical grab rail on the non transfer side and a vertical grab rail on the transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: the wash basin.
• The following fixtures cannot be reached from the toilet seat: the toilet roll holder, the soap dispenser and towel dispenser.
• The height of the toilet seat above floor level is 44cm.
• The height of the toilet roll holder is 45cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 75cm.
• The height of the soap dispenser is 95cm.
• The height of the towel dispenser is 123cm.
• The height of the baby change is 99cm.
• There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
• There is a shelf located where it is reachable.
• The shelf is positioned between 85cm and 105cm and does not have minimum dimensions of 12.5cm x 40cm.
• The cubicle does not have a full length mirror.
• There are coat hooks in the toilet at 111cm and 185cm from the floor.
• The cubicle also has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
• The following have a good colour contrast with their surroundings: all grab rails, the dropdown rail, the floor and the toilet seat.
• The following have a less clear colour contrast with their surroundings: the internal door.
• There is a 146cm high material latch on top of the baby change table which may need to be undone.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There is step-free level access into the toilet(s).
• There is a manual door which opens outwards and has a low colour contrast.
• The male and female standard toilets were surveyed.
• The wash basin tap type is twist/turn.
• The female toilet (located to the rear left of the café counter) has a door which opens inwards.