Access Guide
Summary
- For information about the opening hours please click here.
- Amenities at this site include: a café and a shop.
- There is not onsite parking available here and there is a public car park nearby.
- The most accessible entrance has a platform lift, level step free access and manual doors.
- There is 1 step-free entrance.
- This does include the main entrance.
- The entrance surveyed is the main entrance at the rear of the courtyard.
- The building has 2 floors once inside.
- There is step free access once inside.
- There is stepped or platform lift access to the first floor café.
- There is a member of staff available for help and assistance.
- This venue also has the following available: seating.
- Toilet and changing facilities available include: a toilet with some adaptations for disabled people and step free standard toilets.
- There is/are 1 toilet(s) designated as accessible.
- The accessible toilet surveyed can be found on the ground floor, to the right as you enter.
- This accessible toilet surveyed is approximately 5m from the entrance.
- The standard toilets can be found on the ground floor.
- The standard toilets surveyed can be found to the right as you enter.
Parking
- This venue does not have a car park.
- Nearby parking includes: public car parks.
- There is not a designated drop-off point.
Public Transport
- There is a bus stop within approximately 150m of the venue.
- Bus stops are located on Court Street.
- The nearest train station is Drem.
- Drem Railway Station is approximately 5 miles away.
Entrance
- The entrance surveyed is located at the front of the building, next to the courtyard steps.
- There is step-free level access at this entrance.
- There are double manual doors which are permanently held open.
- The width of the opening is 80cm.
- There is not a second set of doors.
- There is also an entrance to the first floor if using the external courtyard steps here (photographs 3 to 7).
Shop (The Loft Shop - Takeaway Counter)
- There is a manual door which opens inwards and has a high colour contrast.
- The width of the door opening is 78cm.
- The majority of aisle widths are not 150cm+.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- There is step-free level access to the till(s).
- The height of the counter is 88cm.
- There is not a low level till at the recommended height for seated users (between 76cm - 86cm).
- The checkout area is placed in front of a patterned background.
- The till does not have a hearing assistance system.
- Services/facilities available in the shop include: a portable card machine for payment.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are good in the shop.
Getting Around
- There is step-free access via lift, throughout the majority of the venue.
- There are armchairs throughout the building.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, it is due to carpet.
- Some of the flooring in the venue includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- There is background noise here.
- The building does not have a hearing assistance system.
Accessible Toilet (Ground Floor - Left Hand Transfer)
- This accessible toilet is located to the right as you enter.
- There is step-free level access into the accessible toilet.
- This accessible toilet is approximately 5m from the entrance.
- There is pictorial signage on or near the door.
- There is a manual door which opens outwards and has a good colour contrast.
- The door has a lever twist lock.
- The width of the accessible toilet door opening is 86cm.
- The dimensions of the cubicle are 160cm x 195cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the toilet seat but it is obstructed.
- The lateral transfer space is 90cm from the side of the toilet pan to the wall.
- There is a lever flush on the transfer side.
- The following grab rails are available: a vertical rail on the left side of the wash basin, a horizontal grab rail on the non transfer side and a horizontal grab rail on the door.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: the toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: the wash basin and the soap dispenser.
- The height of the toilet seat above floor level is 46cm.
- The height of the toilet roll holder is 113cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 75cm.
- The height of the soap dispenser is 82cm.
- The height of the baby change is 92cm.
- There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
- There is a shelf located where it is not reachable.
- The shelf is not positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
- The cubicle does not have a full length mirror and coat hooks.
- The cubicle also has: a waste bin without lid and a sanitary bin.
- The following have a good colour contrast with their surroundings: some grab rails and the floor.
- The following have a less clear colour contrast with their surroundings: the dropdown rail, some grab rails and the toilet seat.
- Lighting levels are good in the cubicle.
Standard Toilet(s) (Ground Floor)
- There is step-free level access into the toilet(s).
- There is a manual door which opens outwards and has a high colour contrast.
- The male and female standard toilets were surveyed.
- The wash basin tap type is push.
- Lighting levels are good in the cubicle.
Lift
- This lift is a platform lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1.
- Externally the lift has: controls at a recommended height range (between 90cm - 110cm), a door with a high colour contrast to the surroundings and buttons with a high colour contrast to the surroundings.
- The lift door opening width is 89cm.
- The dimensions of the lift are 94cm x 149cm.
- Internally the lift has: tactile markings, controls at a recommended height range (between 90cm - 110cm) and buttons with a high colour contrast to the surroundings.
- Lighting levels are low here.
Stairs
- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are not clearly marked but there is a handrail on the right going up.
- Lighting levels are low at these stairs.
Eating and Drinking (First Floor)
- This is a café which serves hot and cold meals and snacks.
- There is step-free access to this area, via lift.
- Tables can be booked in advance.
- There is full table service and a counter where food and drink can be ordered.
- Menu types include; handheld menus, written wall menus and online menus.
- Menus are easy to read.
- The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
- Lighting levels are good here.
- There is background noise here.
- There is not a hearing assistance system.
- There is not a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
- The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, a priority table, sofas, armchairs, coffee tables, high tables, long tables, stools, high stools and a mixture of chairs with and without armrests.
- There are some tables which are at a recommended height for wheelchair users (between 70cm - 80cm).
- The following furniture is permanently fixed: some of the tables.
- All flooring in the area is smooth and even.
- There are outdoor benches and tables in the courtyard, along with a selection of books on shelves located near the steps (photographs 13-18).