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The Montrose Playhouse

The Mall, Montrose, Angus, DD10 8NN

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Access Guide

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Summary

  • Amenities at this site include: a reception and a café.
  • There is onsite parking available here with designated Blue Badge parking.
  • The most accessible entrance has a steep ramp/slope, manual doors and steps.
  • There are 2 step-free entrances.
  • This does include the main entrance.
  • The entrance surveyed is the main entrance, which is at the front of the building.
  • The building has 3 floors once inside.
  • There is step free access once inside with lift access to other floors.
  • There is a member of staff available for help and assistance.
  • This venue also has the following available: a hearing assistance system which is not signed, a safe or quiet space and a companion/carer discount.
  • The sensory pack includes: activity sheets. For more information about reserving a pack, and any charges, please contact the venue before your visit.
  • Toilet and changing facilities available include: a Changing Places facility, an accessible toilet for the use of everyone, a toilet with some adaptations for disabled people and standard toilets.
  • There is/are 2 toilet(s) designated as accessible.
  • The accessible toilet surveyed can be found to the rear of the café/bar on the ground floor.
  • This accessible toilet surveyed is approximately 40m from the main entrance.
  • The accessible toilets can be found to the rear of the café/bar on the ground floor and also to the rear of the basement level.
  • The standard toilets can be found on the ground floor and on the first floor.
  • The standard toilets surveyed can be found to the rear of the café/bar on the ground floor.

Parking

  • This venue has a car park.
  • This is an open air car park with a tarmac surface.
  • Parking is free for all users.
  • There are 2 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 483cm.
  • There is a hatched zone on both sides but not to the rear.
  • The hatched zone is under 120cm wide.
  • The nearest Blue Badge bay is 22m from the car park entrance.
  • Obstacles from the Blue Badge bays to the entrance include: slopes/ramps and bollards with high colour contrast and a visual identification band.
  • There is not a designated drop-off point.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • There are bus stops on North Street and North Esk Road.
  • The nearest train station is Montrose.
  • Montrose Railway Station is approximately 0.5 miles away.

Entrance

  • The entrance surveyed is located at the front of the building.
  • There is ramped/sloped or stepped access at this entrance.
  • The ramp has a steep gradient and a width between 75cm and 150cm .
  • The ramp has a handrail on the right going up.
  • There are 7 steps.
  • The steps are not clearly marked but there are handrails on both sides.
  • The ramp overcomes the steps.
  • This entrance has a bell.
  • Positioned at a recommended height: the bell (below 120cm).
  • There are double manual doors which open towards you.
  • The width of the opening is 170cm.
  • There is a second set of doors.
  • There are double manual doors which open towards you.
  • The width of the opening is 170cm.
  • There is also a 108cm wide heavy door which opens towards you at the rear of the building in the car park. This leads to the basement level.
    There is a steep slope without handrails leading down to the car park entrance.

Reception (Box Office)

  • There is step-free level access to this reception.
  • The height of the reception counter is 112cm.
  • There is a low level desk or counter at the recommended height for wheelchair users (between 76cm - 86cm).
  • The reception has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • There is background noise here.
  • The counter does not have a hearing assistance system.

Getting Around

  • There is step-free access via lift, throughout the majority of the venue.
  • There are chairs without armrests, bench seats, stools and high stools throughout the building.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, it is due to carpet.
  • Some of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
  • Lighting levels are low in some areas.
  • There is background noise here.
  • The building has a hearing assistance system which is not signed.

Counter (Ground Floor - Snack Bar)

  • There is step-free level access to this counter.
  • The height of the counter is 76cm.
  • The counter is placed in front of a patterned background.
  • There is background noise here.
  • The counter does not have a hearing assistance system.

Eating and Drinking (Ground Floor - The Reel Café Bar)

  • This is a café bar which serves hot and cold meals and snacks.
  • There is step-free level access to this area.
  • Tables can be booked in advance.
  • There is table service (on request only), staff can provide assistance and a counter where food and drink can be ordered.
  • Menu types include; handheld menus, written wall menus and online menus.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are low here.
  • There is background noise here.
  • There is a low level counter at the recommended height for wheelchair users (between 76cm - 86cm).
  • The seating area has: room for a wheelchair user to manoeuvre (150cm x 150cm), tables which are accessible to wheelchair users, chairs without armrests, high tables, bench seats and high stools.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
  • The following furniture is permanently fixed: some of the chairs and some of the tables.
  • All flooring in the area is smooth and even.
  • There are 4 sets of tables located off a stairway to the basement, each located 3 steps apart, with 6 steps between the basement level and lowest table.

Toilet with Adaptations (Ground Floor - The Reel Café Bar - Right Hand Transfer)

  • This accessible toilet is located to the rear of the café/bar on the ground floor.
  • There is step-free level access into the accessible toilet.
  • This accessible toilet is approximately 40m from the main entrance.
  • There is pictorial and written text signage on or near the door.
  • There is a manual door which opens outwards and has a good colour contrast.
  • The door has a lever twist lock.
  • The width of the accessible toilet door opening is 97cm.
  • The dimensions of the cubicle are 160cm x 209cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the right of the toilet seat but it is obstructed.
  • The lateral transfer space is 88cm from the side of the toilet pan to the wall.
  • There is a push button flush on top of the cistern.
  • The following grab rails are available: vertical grab rails on both sides of the wash basin, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: the wash basin and hand dryer.
  • The height of the toilet seat above floor level is 49cm.
  • The height of the toilet roll holder is 107cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 76cm.
  • The height of the hand dryer is 91cm.
  • The height of the baby change is 90cm.
  • There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle does not have a mirror, a full length mirror and coat hooks.
  • The cubicle also has: a nappy/incontinence items bin.
  • The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail and the floor.
  • The following have a less clear colour contrast with their surroundings: the toilet seat.
  • Lighting levels are good in the cubicle.
  • There is a further accessible toilet to the rear of the basement level (photographs 7 to 13).

Standard Toilet(s) (Ground Floor - The Reel Café Bar)

  • There is step-free level access into the toilet(s).
  • There is a manual door which and has a colour contrast.
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is lever mixer.
  • Lighting levels are good in the cubicle.
  • There are further standard toilets on the first floor (photographs 11 to 20).

Lift

  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are B, G, 1.
  • Externally the lift has: controls at a recommended height range (between 90cm - 110cm), tactile markings, a door with a medium colour contrast to the surroundings and buttons with a high colour contrast to the surroundings.
  • The lift door opening width is 90cm.
  • The dimensions of the lift are 102cm x 139cm.
  • Internally the lift has: buttons with a high colour contrast to the surroundings, controls at a recommended height range (between 90cm - 110cm), a visual floor indicator, tactile markings, a mirror to aid reversing and an audible announcer.

Stairs

  • The floors which are accessible by stairs are B, G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked with a handrail that switches sides.
  • There are further steps between the ground and basement levels in the bar.

Room(s) (Basement - Activity Rooms)

  • The room surveyed was the Activity Rooms and is located on the basement level.
  • There is wayfinding signage on the route to the room(s).
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • Getting Into The Room View
    • The colour contrast between the external door and wall is high. The colour contrast between the internal door and wall is high.
    • There is a single manual door which open towards you.
    • The width of the opening is 87cm.
    • There is step-free access into the room(s).
  • Inside The Room View
    • The room has: a mixture of chairs with and without armrests, room for a wheelchair user to manoeuvre (150cm x 150cm) and tables which are accessible to wheelchair users.
    • Tables are at a recommended height for wheelchair users (between 70cm - 80cm).
    • All flooring in the area is smooth and even.
    • The colour contrast between the walls and floor is high.
    • This room has a television screen.
    • The area does not have a hearing assistance system.
    • There is not a visual fire alarm beacon in the room(s).
    • Light switches are at a recommended height from floor level at 107cm.

Cinema (First Floor)

  • The cinema has 3 screens.
  • All screens have step-free level access.
  • The cinema shows mainstream films.
  • Some content may cause motion sickness.
  • Designated seating is available in the middle.
  • All seating in the screen is angled.
  • Flooring in the area is not smooth and even.
  • Where the flooring is not smooth or even, it is due to carpet.
  • The cinema offers an unsigned hearing assistance system and relaxed or autism friendly screenings.

Changing Places (First Floor)

  • Location and Access View
    • The facility is additional to standard and accessible toilets, and is not located close to other managed facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • There is step-free level access to the facility.
    • There is pictorial and written text signage on or near the door.
    • There is a manual door which opens outwards and has a high colour contrast.
    • The width of the door is 94cm (3ft 1in).
    • The door has a lever twist lock.
    • The door has a horizontal grab rail.
    • The dimensions of the facility are 240cm x 485cm.
    • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
  • Toilet Details View
    • There are lateral transfer spaces on both sides of the toilet seat but the right side is obstructed.
    • The transfer space on the right as you face the toilet is 220cm (7ft 3in).
    • The transfer space on the left as you face the toilet is 215cm (7ft 1in).
    • The following grab rails are available: a horizontal grab rail on the door, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
    • There is a dropdown rail on both sides of the seat.
    • The following have a high colour contrast with their surroundings: the floor and the internal door.
    • The following have a less clear colour contrast with their surroundings: the toilet seat, the dropdown rail and all grab rails.
    • The toilet seat is 42cm from the floor.
    • There is a push button flush in the centre of the cistern.
    • There is a pull cord emergency alarm at a recommended height for a seated user (within 10cm from the floor).
    • The height of the toilet roll holder is 54cm.
    • The toilet has a cistern.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted and height-adjustable.
    • The length of the facility changing bench is 179cm (5ft 10in).
    • The changing places hoist is powered overhead and covers the changing bench and the toilet.
  • Shower Details View
    • There is an adjustable, detachable shower head not at a recommended height (between 105cm - 185cm).
    • There is no seat for the shower.
    • The following grab rails are available: a horizontal grab rail.
  • Other Facilities View
    • There is a fixed height wash basin (at a recommended height range).
    • The wash basin tap type is lever mixer.
    • The wash basin is 73cm from the floor.
    • The following fixtures can be reached from the toilet seat: the toilet roll holder.
    • The following fixtures cannot be reached from the toilet seat: the wash basin and hand dryer.
    • The hand dryer is 88cm from the floor.
    • The cubicle also has: a waste bin with lid, a nappy/incontinence items bin, a wheel in shower and a privacy screen.
    • The facility does not have a mirror, a full length mirror and coat hooks.
    • There is not a shelf.
    • Wide tear off paper roll is not available.
    • There is a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.
    • The toilet is height adjustable, with measurements provided at its lowest height.
      The toilet seat can be increased up to 82cm from the floor.
      The toilet roll holder (on the dropdown rail) is 93cm high at maximum height.