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The New Town Hall and Bunkhouse

53 St John Street, Whithorn, Newton Stewart, Dumfries and Galloway, DG8 8PD

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Access Guide

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Summary

  • For information about the opening hours please click here.
  • Amenities at this site include: a reception.
  • There is not onsite parking available here.
  • The most accessible entrance has manual doors and a slight ramp/slope.
  • The entrance surveyed is the accessible main entrance to the left side of the building, and the Bunkhouse entrance to the rear left of the building.
  • The building has 2 floors once inside.
  • There is step free access once inside via platform or stair lift.
  • There is stepped only access to the Bunkhouse standard accommodation on the first floor.
  • There is stepped or platform lift access to the fitness suite, boxing club and changing areas.
  • There is a member of staff available for help and assistance.
  • This venue also has the following available: accessible accommodation, seating and maps.
  • Toilet and changing facilities available include: accessible toilets, standard changing rooms, standard toilets, an accessible changing room and step free standard toilets.
  • There is/are 2 toilet(s) designated as accessible.
  • This accessible toilet surveyed is approximately 10m from the main entrance.
  • The standard toilets can be found on the ground floor.
  • There is one accessible room available.

Parking

  • This venue does not have a car park.
  • Nearby parking includes standard on-street parking.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • There are bus stops along to the left of the venue, and directly across the street.
  • The nearest train station is Stranraer.
  • Stranraer Railway Station is approximately 31 miles away.

Entrance (Accessible Main Entrance)

  • There is step-free access at this entrance, via ramp/slope.
  • The slope has a slight gradient and a width between 75cm and 150cm .
  • This entrance has a card reader.
  • Positioned at a recommended height: the card reader (between 90cm - 110cm).
  • There are double manual doors (with one door locked) which open towards you.
  • The width of the opening is 53cm.
  • There is not a second set of doors.
  • There is a 99cm wide, permanently held open gate to the side of the building, as shown in photograph 4.
    There is a further, similar entrance towards the front side of the building, as shown in photographs 9 and 10.
    There are 79cm wide, heavy double doors (one door is locked) at the front of the building, accessed via 4 medium height steps with handrails on both sides, as shown in photographs 11 to 14.

Reception

  • There is step-free level access to this reception.
  • The height of the reception counter is 80cm.
  • There is no (or very little) background noise here.
  • The counter does not have a hearing assistance system.
  • There are tables available in the reception area.

Getting Around

  • There is step-free access via lift, throughout the majority of the venue.
  • There are chairs without armrests throughout the building.
  • All flooring in the area is smooth and even.
  • The majority of the flooring in the venue has a very shiny finish, which could cause issues with glare or look slippery.
  • There is background noise here.
  • The building does not have a hearing assistance system.

Kitchen (Halls)

  • The kitchen is located at the rear of the building.
  • There is step-free level access to the kitchen.
  • There is a single manual door which open away from you.
  • The width of the door opening is 87cm.
  • There is ample room for a wheelchair user to manoeuvre (150cm x 150cm) within the kitchen.
  • Facilities/features in the kitchen areas include; fridges, dishwashers, microwaves, kettles and toasters.
  • The area has a non-slip floor.
  • The colour contrast between the floor and walls in the kitchen areas is medium.
  • The worktops/counters are at a height of 91cm.
  • The counters/worktops have a low colour contrast to the sink and to the hob.
  • There are under counter cupboards/units available for worktops/counters.
  • The sink tap types are lever.
  • Tables are not permanently fixed.
  • The height of the tables range between 90cm and 90cm.

Lift

  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • Externally the lift has: Braille markings, controls at a recommended height range (between 90cm - 110cm), tactile markings, a door with a medium visual contrast to the surroundings and buttons with a high visual contrast to the surroundings.
  • The lift door opening width is 90cm.
  • The dimensions of the lift are 96cm x 146cm.
  • Internally the lift has: an audible announcer, a visual floor indicator, tactile markings, Braille markings, buttons with a low visual contrast to the surroundings and controls at a recommended height range (between 90cm - 110cm).

Stairs

  • The floors which are accessible by stairs are ground and first floors.
  • There are 15+ steps between floors.
  • The steps are clearly marked with handrails on both sides.

Fitness Suite/Gym (First Floor)

  • There is step-free access to the fitness suite, via lift.
  • There is a manual door which opens inwards and has a low colour contrast.
  • The width of the door opening is 87cm.
  • The gym is not staffed.
  • There is no emergency alarm.
  • There is not clear manoeuvring space between equipment.
  • Equipment suitable for mobility or sensory impaired users includes: free weights and cable resistance machines.
  • The facility has: no seating available.
  • All flooring in the area is smooth and even.
  • There is background noise here.
  • The area does not have a hearing assistance system.
  • There is a similar entrance into the boxing club to the left of the gym, as shown in photographs 9 to 12.

Toilet with Adaptations (First Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor, to the right from the lift.
    • The distance from the lift is 5m.
    • The most accessible route to the toilet has a platform lift and step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 159cm (width) x 223cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 55cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (First Floor - Right Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located on the first floor, to the left from the lift.
    • The distance from the lift is 5m.
    • The most accessible route to the changing room has step-free level access and a platform lift.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a wheel-in shower, a wash basin and a toilet.
    • The dimensions of the changing room are 310cm (width) x 185cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right of the toilet as you look at it.
    • The lateral transfer space is 180cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 55cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 120cm and 123cm from the floor.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 49cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have varying visual contrasts.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

Changing Area (First Floor)

  • Changing Area View
    • There is step-free access to the changing area, via lift.
    • The facilities available within the changing area include; standard changing rooms/cubicles and standard showers.
    • The shared changing area was surveyed.
    • There is a manual door which opens inwards and has a low colour contrast.
    • The width of the door opening is 77cm.
    • The type of flooring in the changing area is vinyl.
    • There is not a flashing fire alarm beacon within the changing area.
    • There are changing benches or seats within the changing area.
    • There are not lockers within the changing area.
  • Shower Facilities View
    • There is not step-free access to the shower facilities.
    • There is a shallow step into the shower.
    • There is a handheld shower head and an adjustable shower head not at a recommended height (between 105cm - 185cm).
    • The shower control type is lever.
  • Comments View
    • There is a similar standard changing room here.

Toilet with Adaptations (Left Hand Transfer)

  • There is step-free level access into the accessible toilet.
  • There is pictorial and written text signage on or near the door.
  • There is a manual door which opens by sliding and has a poor colour contrast.
  • The door has a locking handle.
  • The width of the accessible toilet door opening is 90cm.
  • The dimensions of the cubicle are 165cm x 238cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the toilet seat.
  • The lateral transfer space is 96cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
  • The following fixtures cannot be reached from the toilet seat: the soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 48cm.
  • The height of the toilet roll holder is 53cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 74cm.
  • The height of the soap dispenser is 100cm.
  • The height of the hand dryer is 95cm.
  • There is a pull cord emergency alarm at a recommended height for seated users (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle does not have disposal facilities and coat hooks.
  • The cubicle also has: a full length mirror.
  • The following have a good colour contrast with their surroundings: the floor.
  • The following have a less clear colour contrast with their surroundings: the internal door, the dropdown rail, all grab rails and the toilet seat.

Standard Toilet(s)

  • There is step-free level access into the toilet(s).
  • There is a manual door which opens inwards and has a low colour contrast.
  • The male and female standard toilets were surveyed.
  • The wash basin tap type is lever mixer.

Entrance (Bunkhouse Entrance)

  • There is step-free access at this entrance, via ramp/slope.
  • The slope has a slight gradient and a width between 75cm and 150cm .
  • This entrance has a card reader.
  • Not positioned at a recommended height: the card reader (not between 90cm - 110cm).
  • There is a single manual door which open towards you.
  • The width of the opening is 83cm.
  • There is a second set of doors.
  • There is a single manual door which open towards you.
  • The width of the opening is 86cm.
  • There is a 99cm wide, permanently held open gate to the side of the building, as shown in photograph 5.
    There is a 113cm wide gate which opens towards you via a sliding bolt lock to access this rear area, as shown in photographs 9 and 10.

Accessible Accommodation (Bunkhouse)

  • There is step-free level access to the accessible room surveyed.
  • The bed is single.
  • The height of the bed is 56cm.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The room has: plug sockets at a recommended height (between 40cm - 100cm), window controls at a recommended height (between 80cm - 100cm), plug sockets next to the bed and a bed which is not at a recommended height (between 45cm - 52cm).
  • There is no emergency alarm.
  • There is no hoist available.
  • The room has hard flooring.
  • There are slight lips in the doorways to the room where the floor surface changes.

Ensuite (Accessible Accommodation Bunkhouse - Left Hand Transfer)

  • The ensuite has a manual door which opens outwards.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has hard flooring.
  • The ensuite has a non-slip floor.
  • There is a pull cord emergency alarm but it is not at a recommended height for seated users (within 10cm from the floor).
  • There is a lateral transfer space to the left of the toilet seat.
  • The toilet seat is at a recommended height from the floor (48cm).
  • Grab rails in the ensuite include: a horizontal grab rail on the door, vertical grab rails on both sides of the wash basin, a vertical grab rail at the shower, a horizontal grab rail at the shower, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
  • Grab rails in the ensuite include: a horizontal grab rail on the non transfer side, a vertical grab rail at the shower, a horizontal grab rail at the shower, a vertical grab rail on the transfer side, vertical grab rails on both sides of the wash basin and a horizontal grab rail on the door.
  • The toilet has a dropdown rail on the transfer side.
  • The height of the toilet roll holder is 50cm.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
  • The following fixtures cannot be reached from the toilet seat: the soap dispenser and hand dryer.
  • The ensuite has: a wheel-in shower.
  • The height of the wash basin is 72cm.
  • The wash basin tap type is lever mixer.
  • The height of the soap dispenser is 100cm.
  • The height of the hand dryer is 94cm.
  • There is an adjustable and detachable shower head at a recommended height (between 105cm - 185cm).
  • There are dropdown rails for the shower.
  • There is a drop down/tip up seat at a recommended height (48cm).
  • The following have a high colour contrast with their surroundings: the floor.
  • The following have a less clear colour contrast with their surroundings: the internal door, the toilet seat, all grab rails and the dropdown rail.
  • The following have a less clear colour contrast with their surroundings: the internal door, the dropdown rail, the toilet seat and all grab rails.

Kitchen (Bunkhouse)

  • The kitchen is located to the left as you enter.
  • There is step-free level access to the kitchen.
  • There is a single manual door which open away from you.
  • The width of the door opening is 88cm.
  • There is ample room for a wheelchair user to manoeuvre (150cm x 150cm) within the kitchen.
  • Facilities/features in the kitchen areas include; sinks, fridges, fridge freezers, hobs with knee recess, microwaves, kettles and toasters.
  • The area does not have a non-slip floor.
  • The colour contrast between the floor and walls in the kitchen areas is medium.
  • The worktops/counters are at a height of 93cm.
  • The counters/worktops have a low colour contrast to the sink and to the floor.
  • There are under counter and overhead cupboards/units available for worktops/counters.
  • The sink tap types are lever.
  • Tables are not permanently fixed.
  • The height of the tables range between 81cm and 81cm.

Stairs (Bunkhouse)

  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked with handrails on both sides.

Standard Accommodation (Bunkhouse - First Floor)

  • There is not step-free access to the room surveyed.
  • The bed type is single.
  • The room has: a bed which is not at a recommended height (between 45cm - 52cm), plug sockets at a recommended height (between 40cm - 100cm) and plug sockets next to the bed.
  • There is no emergency alarm.
  • The room has hard flooring.

Ensuite (Standard Accommodation Bunkhouse - First Floor)

  • The ensuite has a manual door which opens outwards.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has hard flooring.
  • The ensuite has a non-slip floor.
  • There is no emergency alarm.
  • The toilet seat is not at a recommended height from the floor (48cm).
  • The following fixtures cannot be reached from the toilet seat: the wash basin and the soap dispenser.
  • The ensuite has: a shower cubicle.
  • The height of the wash basin is 83cm.
  • The wash basin tap type is lever mixer.
  • The height of the soap dispenser is 100cm.
  • There is an adjustable and detachable shower head not at a recommended height (between 105cm - 185cm).
  • The following have a high colour contrast with their surroundings: the floor.
  • The following have a less clear colour contrast with their surroundings: the internal door and the toilet seat.
  • There are slight lips in the doorways to the room where the floor surface changes.