Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trimontium Museum

Market Square, Melrose, Scottish Borders, TD6 9PN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
    • The Trimontium Museum tells the story of the largest Roman fort and settlement north of Hadrian's Wall.
    • Facilities available in the venue include: museum, AV theatre, VR experience, seating.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: access to reception.
    • The following areas have stepped access: the toilets on the mezzanine level.
    • Access throughout may include manual doors, doors permanently held open and narrow aisles.
    • The ground and mezzanine levels can be accessed via a stair lift and stairs.
    • The following facilities are available: a seat/chair, a hearing assistance system, a manual wheelchair and a water bowl for assistance dogs.
    • Additional equipment which can be borrowed or hired includes: Sensory backpacks are available. Please see website for details.
    • The venue can provide braille documents, large print documents and documents in different languages.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: Sunflower Lanyard Scheme, Disability Awareness, Safeguarding, First Aid.
  • Toilet and Changing Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground level and mezzanine level.
    • The gender inclusive toilet facilities are located on the mezzanine level.
    • Parent and baby changing facilities are located within the toilet with adaptations on the mezzanine level.
    • Parent and baby rooms are available. Please ask at reception for details.

Parking

  • The venue has on street Blue Badge bays nearby.

Entrance

  • This entrance is located at the front of the building.
  • There is step-free access via a very easy slope at the entrance.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 112cm.
  • There is a second single manual door.
  • The second door opens away from you.
  • The width of the opening is 103cm.
  • There is step-free access via ramp as you enter.

Reception

  • The reception is located straight ahead as you enter.
  • The journey time to this reception from the entrance is approximately 1 minute.
  • There is step-free access via ramp to reception.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The height of the reception desk is 95cm.
  • There is a lowered section at the desk, at a suitable height for a wheelchair user .
  • There is a clearly signed fixed hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Seating available in this area includes: sofas and stools.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • The following areas have step-free access via ramps or slopes: the accessible entrance.
    • The following areas have stepped access: one of the entrances to the shop.
    • Access throughout may include narrow walkways.
    • There is no (or very little) background noise.
  • Payment View
    • The checkout area is located at the reception desk.
    • There is step-free level access to the checkout area.
    • There is a clearly signed fixed hearing assistance system.

Exhibition Space (Main Gallery)

  • All exhibits are indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is no (or very little) background noise.
  • Display information includes: pictorial, information boards, touchscreens, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Seating available in this area includes: chairs without armrests, benches and stools.
  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • There is step-free level access throughout the tour.
  • There is a manual single door to access the exhibition space with an opening width of 93cm.

Designated Seating (AV Theatre)

  • The designated seating area surveyed is located in the AV Theatre.
  • There is step-free level access to the designated seating.
  • The width of the opening is 119cm.
  • The designated seating area is not clearly marked or signed.
  • There are 2 designated spaces for wheelchair users.
  • The view from this seating area is clear from obstructions.
  • Companions sit next to you.
  • There is a member of staff available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: benches.
  • There is a toilet with adaptations close to the seating area (within approximately 50m).
  • Mobility Scooter users can park at the rear of the AV Theatre.

Area (VR Suite)

  • The VR suite is located past reception and through the single doors.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into this area.
  • The width of the opening is 240cm.
  • Facilities available in this area include: seating, vr experiences.
  • There is step-free level access throughout the area.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • Seating available in this area includes: chairs with armrests.
  • There is a clearly signed fixed hearing assistance system.
  • There is background noise in this area which varies depending on the function/event .

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located next to reception, through the door on the left hand side.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
  • Dimensions and Features View
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 70cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 43cm from the floor.
    • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a nappy/incontinence items bin.
    • Additional features include: a baby changing table.

Lift (Stair Lift)

  • The lift surveyed is located to the left of the toilet with adaptations.
  • The most accessible route to the lift has step-free level access and a stair lift.
  • The ground and mezzanine levels are accessed by this lift.

Stairs

  • The stairs surveyed are located to the left of the toilet with adaptations.
  • There is a single manual door to access the stairwell.
  • The ground and mezzanine floors can be accessed by these stairs.
  • There are 4 steps between floors which are clearly marked and have no handrails.

Toilet with Adaptations (Mezzanine Level - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the mezzanine level.
    • The most accessible route to the toilet has a stair lift and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 90cm.
    • The door has a lever twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 115cm (from the side of the toilet pan to the wall).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 48cm from the floor.
    • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • Additional features include: a full length mirror, coat hooks and a baby changing table.