Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Crieff Hydro Hotel - Spa and Leisure

Strathearn House, Ferntower Road, Crieff, Perthshire, PH7 3LQ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Entrance

  • This entrance is located internally, on the lower ground floor.
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 85cm.
  • The door has a medium visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is external access to the Spa via steep ramps and slopes. There are double manual doors with an opening width of 130cm to enter the building and further sets of double doors to reach the Spa entrance.

Main Pool Reception

  • The reception is located next to the main pool.
  • The distance from the nearest lift is 35m.
  • The most accessible route to reception has manual doors and doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 100cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Spa Treatments Reception

  • The reception is located to the right side of the main reception.
  • The distance from the main reception is 5m.
  • The most accessible route to reception has manual doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests and sofas.

Spa Treatments

  • The spa is located next to the main pool.
  • Facilities available include; treatment rooms.

Victorian Baths Spa Facilities

  • The spa is located on the floor below the main spa and pool facilities.
  • Facilities available include; a steam room, a sauna and changing areas.
  • Sauna View
    • The sauna surveyed is located in the showers alcove next to the pool.
    • The most accessible route to the sauna has steps.
    • There is written text signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door with a low visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 78cm.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a push button emergency alarm.
  • Steam Room View
    • The most accessible route to the steam room has steps.
    • There is written text signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door with a low visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 72cm.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a push button emergency alarm.

Victorian Baths

  • This is an indoor swimming pool.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the poolside showers and the steam room.
  • Access throughout this area may include slippery surfaces.
  • The flooring is shiny.
  • Seating available around the pool includes: sun loungers.
  • There is an emergency alarm at poolside.
  • Lighting levels were low at the time of the survey.
  • Access into the water is via steps.
  • The ramp has a handrail that switches sides.
  • There are 6 steps with a handrail on the right going down.
  • The handrail is easy to grip.
  • The handrail does not cover the flight of the steps throughout its length.
  • The steps are clearly marked.
  • The pool is staffed at all times.
  • Additional facilities include: poolside showers.
  • The main access route to the Victorian Baths has steps and manual doors. There is an alternative step-free access route via lift to the Victorian Baths via 'back of house' for wheelchair users and other guests with access needs. Staff are available to assist and escort guests.

Changing Room with Adaptations (Main Pool and Gym - Left Hand Transfer)

  • Location and Access View
    • The changing room surveyed is located to the left of the main spa reception.
    • The distance from the reception is 3m.
    • The most accessible route to the changing room has step-free level access and manual doors.
    • There is step-free level access into the changing room.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 79cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a changing table/bench, a dry seat for changing with a grab rail/dropdown rail, a locker at a suitable height for a wheelchair user, a wheel-in shower, a baby change table, a toilet, a wash basin and a chair/stool.
    • The dimensions of the changing room are 298cm (width) x 200cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left of the toilet as you look at it.
    • The lateral transfer space is 208cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • The wash basin has a twist/turn tap.
    • The vertical grab rail is on the left of the wash basin as you look at it.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 128cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The changing room has a nappy/incontinence items bin, a sanitary bin and a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 166cm from the floor.
    • The height of the baby change facility when in use is 711cm.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • The shower controls are twist turn mixer.
    • There is a grab rail for the shower.
    • The shower grab rail has a low visual contrast.
    • There is no emergency alarm for the shower.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Area (Main Pool and Gym)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area is located to the left of the main spa reception.
    • The distance from the reception desk is 5m.
    • The most accessible route to the changing area has manual doors and step-free level access.
    • There is step-free level access into the changing area.
    • The door opens both ways and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 140cm.
    • Internally the door has a high visual contrast.
    • Facilities in this area include: toilets, showers, a changing bench, changing cubicles and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • Lighting levels were even at the time of the survey.

Gym

  • The gym is located near the spa and swimming pool .
  • There is step-free level access into the gym.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request .
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 65cm.
  • Hotel guests require an access code to enter the gym. The entry system is at a height of 140cm.
  • There is step-free level access throughout.
  • Access throughout may include narrow walkways.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed at specific times.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, upper body machines where fixed seats can be removed, arm cycles and cable resistance machines.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is also a training and fitness room on the other side of the hotel, near to The Hub.

Stairlift to Main Pool

  • The lift surveyed is located next to the reception area.
  • This lift is a stair lift.
  • The distance from the reception is 8m.
  • The most accessible route to the lift has manual doors and step-free level access.
  • The main pool areas, steam room and sauna are accessed by this lift.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The lift is slow moving and the button needs to be pressed constantly when in use.
  • A member of staff is available to assist guests to access the pool via the reception area.

Main Pool

  • This is an indoor swimming pool with waterslides.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the water slides.
  • Access throughout this area may include slippery surfaces and doors permanently held open.
  • The flooring is shiny.
  • Seating available around the pool includes: benches.
  • The seating is fixed.
  • There is an emergency alarm at poolside.
  • Lighting levels vary due to the use of large glazed walls.
  • Access into the water is via a ladder.
  • The pool has a lifeguard on duty at all times.
  • The following adaptations are available for disabled people: manual hoist.
  • Additional facilities include: poolside showers, a whirlpool and children's pools.
  • There is a stairlift to access the pool area via reception.

Main Pool - Sauna and Steam Room

  • The spa is located beside the main pool.
  • Facilities available include; a steam room and a sauna.
  • Sauna View
    • The sauna surveyed is located in an alcove to the side of the main pool.
    • The most accessible route to the sauna has step-free level access.
    • There is written text signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door with a low visual contrast.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 65cm.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is no emergency alarm.
  • Steam Room View
    • The steam room surveyed is located in an alcove to the side of the main pool.
    • The most accessible route to the steam room has step-free level access.
    • There is written text signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door with a low visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 65cm.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is no emergency alarm.