Access Guide
Internal Access from The South Tower
- The Link Building has internal access from the South Tower and external access for visitors not viewing the exhibits.
- The distance from the South Tower link corridor is 5m.
- The most accessible route has a slight ramp or slope and manual doors.
- There is no signage on or near the entrance.
- There is step-free access via ramp to access the Link Building internally from the South Tower.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is a single manual door which opens away from you.
- The door is easy to open.
- The width of the opening is 100cm.
- The door has a high visual contrast.
External Entrance
- This entrance is located on the east side of the castle.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is between 30cm and 45cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a second set of double automatic doors.
- The second set of doors opens by sliding.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you enter.
Saltire Bistro
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Location and Access
View
- Saltire Bistro is located within the Link Building.
- There is internal access from both the South Tower and North Tower, and external access for visitors not viewing the exhibits.
- The most accessible route has a slight ramp or slope and automatic doors.
- There is step-free level access into this area.
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Service
View
- This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
View
- The service counter was surveyed.
- The counter is located at the side of the room.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
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Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
West Tower (Spirit of the Highlands)
- West Tower (Spirit of the Highlands) is an area located off the Saltire Bistro. This area can be used for events and tastings etc.
- There is no signage on or near the door.
- There is step-free level access into this area.
- The width of the opening is 250cm.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Some of the walls have a reflective finish.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Link Building - Right Hand Transfer)
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Location and Access
View
- The toilet surveyed is located between the Link Building and the North Tower.
- The distance from the Link Building/bistro is 8m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 97cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 160cm (width) x 238cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 94cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 53cm from the floor.
- The toilet seat has a medium visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a sensor tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were low at the time of the survey.
Changing Places (Link Building - Both Sides Transfer)
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Location and Access
View
- The Changing Places facility surveyed is located between the Link Building and the North Tower.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the Link Building/Bistro is 8m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 112cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 350cm (width) x 400cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
View
- There is lateral transfer space on both sides of the toilet.
- The transfer space on the right as you face the toilet is 82cm.
- The transfer space on the left as you face the toilet is 135cm.
- There is a lever flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rail has a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
View
- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 190cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
View
- There is an adjustable shower head which can also be detached.
- The shower controls are push.
- There is no shower seat.
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Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 115cm from the floor.
- There are paper towels for drying hands.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 100cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 100cm.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 108cm and 143cm from the floor.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Link Building)
- The room surveyed is located near the Link Building/Bistro.
- The distance from the Link Building/Bistro is 6m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 96cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 88cm.
- There is a wash basin in the room.
- The wash basin has a sensor tap.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Left Hand Side Exit to Outdoor Areas
- There is step-free level access at the exit.
- There is a single automatic door at this exit.
- The door opens by sliding.
- The width of the opening is 122cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 118cm.
- There is a small lip on the threshold of the opening.
- The second door has a medium visual contrast.
- There is step-free level access as you exit.
Right Hand Side Exit to Outside Areas
- There is step-free level access at the exit.
- There are double manual doors at this exit.
- The doors open away from you.
- The doors are easy to open.
- The width of the opening is 145cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium visual contrast.
- There is a second set of double manual doors.
- The second set of doors opens towards you.
- The doors are easy to open.
- The width of the opening is 140cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a medium visual contrast.
- There is step-free level access as you exit.
Outdoor Areas
- The following is available in this area: external areas and seating.
- Outdoor areas consist of concrete or tarmac and paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the lower levels from both exit doors.
- There are some seats situated along the paths for people to rest.
