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The Inverness Castle Experience - The Link Building

The Castle, Inverness, IV2 3EB

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Access Guide

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Internal Access from The South Tower

  • The Link Building has internal access from the South Tower and external access for visitors not viewing the exhibits.
  • The distance from the South Tower link corridor is 5m.
  • The most accessible route has a slight ramp or slope and manual doors.
  • There is no signage on or near the entrance.
  • There is step-free access via ramp to access the Link Building internally from the South Tower.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is a single manual door which opens away from you.
  • The door is easy to open.
  • The width of the opening is 100cm.
  • The door has a high visual contrast.

External Entrance

  • This entrance is located on the east side of the castle.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors opens by sliding.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.

Saltire Bistro

  • Location and Access View
    • Saltire Bistro is located within the Link Building.
    • There is internal access from both the South Tower and North Tower, and external access for visitors not viewing the exhibits.
    • The most accessible route has a slight ramp or slope and automatic doors.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located at the side of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 76cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the function/event.
    • Lighting levels vary due to the size of the space.

West Tower (Spirit of the Highlands)

  • West Tower (Spirit of the Highlands) is an area located off the Saltire Bistro. This area can be used for events and tastings etc.
  • There is no signage on or near the door.
  • There is step-free level access into this area.
  • The width of the opening is 250cm.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor visual contrast varies between low and high.
  • Some of the walls have a reflective finish.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Link Building - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located between the Link Building and the North Tower.
    • The distance from the Link Building/bistro is 8m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The door is easy to open.
    • The width of the door opening is 97cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 238cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 94cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 53cm from the floor.
    • The toilet seat has a medium visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.

Changing Places (Link Building - Both Sides Transfer)

  • Location and Access View
    • The Changing Places facility surveyed is located between the Link Building and the North Tower.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the Link Building/Bistro is 8m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 112cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
    • The dimensions of the facility are 350cm (width) x 400cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet.
    • The transfer space on the right as you face the toilet is 82cm.
    • The transfer space on the left as you face the toilet is 135cm.
    • There is a lever flush on the left transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rail has a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet roll holder is located on the dropdown rail.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 190cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are push.
    • There is no shower seat.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 115cm from the floor.
    • There are paper towels for drying hands.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 100cm from the floor.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 100cm.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 108cm and 143cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room (Link Building)

  • The room surveyed is located near the Link Building/Bistro.
  • The distance from the Link Building/Bistro is 6m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the door opening is 96cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 88cm.
  • There is a wash basin in the room.
  • The wash basin has a sensor tap.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Left Hand Side Exit to Outdoor Areas

  • There is step-free level access at the exit.
  • There is a single automatic door at this exit.
  • The door opens by sliding.
  • The width of the opening is 122cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 118cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a medium visual contrast.
  • There is step-free level access as you exit.

Right Hand Side Exit to Outside Areas

  • There is step-free level access at the exit.
  • There are double manual doors at this exit.
  • The doors open away from you.
  • The doors are easy to open.
  • The width of the opening is 145cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors opens towards you.
  • The doors are easy to open.
  • The width of the opening is 140cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you exit.

Outdoor Areas

  • The following is available in this area: external areas and seating.
  • Outdoor areas consist of concrete or tarmac and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the lower levels from both exit doors.
  • There are some seats situated along the paths for people to rest.

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