Access Guide
Overview
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About
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- Aerospace Bristol showcases the rich history of Bristol’s aerospace industry, from the earliest days of flight to modern aviation. Visitors can explore stories of pioneering aviators, wartime contributions, and the dream of supersonic travel - highlighted by the chance to step aboard Concorde Alpha Foxtrot, the last Concorde ever built and flown.
- Facilities available in the venue include: a cafe and shop.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Bristol Parkway.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There are manual doors along circulation routes.
- The ground and first floors can be accessed via a standard lift.
- There are platform lifts within the exhibition areas to allow access to the stepped exhibits.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- There is a British Sign Language interpreter on duty.
- The alternative formats documents can be provided in include: audio.
- Visitors can access digital and audio guides via the Bloomberg Connects app.
- Explore Aerospace Bristol with the Bloomberg Connects App (opens new tab).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located in the Aerospace galleries Hanger and on the first floor, in the Concorde Hanger.
- All toilets with adaptations have a left hand transfer space.
- The gender inclusive step-free standard toilet facilities are located in the Aerospace galleries Hanger and on the first floor, in the Concorde Hanger.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located in the Aerospace Galleries Hanger, near the reception area.
- Parent and baby changing facilities are located in the Aerospace Galleries Hanger and on the first floor, in the Concorde Hanger.
Parking
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Car Park
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- The car park is located to the front of the Aerospace Gallery .
- The car park is open air/surface.
- The car park surface consists of concrete.
- There are 15 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 540cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 15m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located diagonal to the main entrance.
Entrance
- This entrance is located to the front of the Aerospace Gallery Building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 160cm.
- The doors have a high visual contrast.
Admissions Desk
- The reception is located directly ahead, as you enter the museum.
- The distance from the main entrance is 4m.
- There is step-free level access to the reception.
- The height of the reception desk is 96cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
- There are Tensabarriers to allow arriving guest to queue.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- The flooring is shiny.
- There is a high visual contrast between the shelving and floor throughout this area.
- There may be background noise.
- Lighting levels were even at the time of the survey.
- The checkout area is located to the rear of the reception area.
- There is step-free level access to the checkout area.
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Payment Counter
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- The counter surveyed was the payment counter.
- Signage is not provided for the counter.
- The height of the payment counter is 96cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- The card payment machine is portable.
- There is a fixed hearing assistance system which is not clearly signed.
- Lighting levels were even at the time of the survey.
- There is a touchscreen available for the purchase of the green screen photos.
- The height of the touchscreen is between 163cm and 95cm.
Flight Line Cafe
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Location and Access
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- The Flight Line Cafe is located to the rear left of the main hanger building.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- The doors are permanently held open.
- The width of the opening is 165cm.
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Service
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- Full table service is available on request only.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
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Order and Payment
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- The height of the counter is 100cm.
- There is a lowered section at the counter.
- The height of the lowered section is 80cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, stools and high stools.
- Furniture available in this area includes: tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Exhibition Space (Aerospace Galleries)
- The area is indoors.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is shiny.
- The walls and floor have a low colour contrast.
- There may be background noise in this area.
- Lighting levels were low at the time of the survey.
- Display information includes: pictorial, information boards and interactive exhibits at a suitable height for a wheelchair user.
- There is a fixed hearing assistance system which is not clearly signed.
Lift (Britannia Exhibit)
- The lift surveyed is located at the Britannia Exhibit.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This lift is an enclosed platform lift.
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Enclosed Platform Lift
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- The ground and fuselage of the Britannia Exhibit can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 500kg.
- The external lift control buttons have tactile markings.
- The control buttons have a medium colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 95cm (width) x 131cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- The lift is slow moving.
- Internally the lift has: a visual floor indicator.
- The lift has a separate door to exit.
- Lighting levels were low at the time of the survey.
Room (Learning Centre)
- The room is located to the left, as you enter the Aerospace Galleries.
- The distance from the main entrance is 10m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 94cm.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a television.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located to the left, as you enter the Aerospace Galleries building.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Aerospace Galleries)
- The lift surveyed is located to the left, as you enter the Aerospace Galleries building.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This lift is an enclosed platform lift.
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Enclosed Platform Lift
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- The ground and first floor can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 95cm (width) x 145cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Changing Places (Aerospace Gallery)
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Location and Access
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- The Changing Places facility surveyed is located to the left of the reception area.
- The Changing Places toilet is in addition to other toilet facilities.
- There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the main entrance is 6m.
- The most accessible route to the Changing Places facility has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The width of the opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
- The dimensions of the facility are 410cm (width) x 290cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 98cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 90cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 200cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a medium colour contrast.
- The towel dispenser is 89cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 103cm and 138cm from the floor.
- A privacy screen is not available.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Aerospace Gallery - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the rear left of the reception hall, opposite the entrance to the Aerospace Gallery.
- The distance from the main entrance is 25m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 90cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 210cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 125cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 138cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Aerospace Gallery)
- The room surveyed is located to the rear left of the reception hall, opposite the entrance to the Aerospace Gallery.
- The distance from the main entrance is 25m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 90cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 98cm.
- There is a toilet and a wash basin in the room.
- The wash basin has a lever mixer tap.
- The room has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Exit (to Concorde and Conservation Hangers)
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 136cm.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 136cm.
- The doors have a low colour contrast.
- There is step-free access via a slope as you exit.
- The slope has a slight gradient.
Outdoor Spaces (Picnic and Play Area)
- The following is available in this area: a playground.
- Additional facilities in this area include: picnic benches.
- Outdoor areas consist of concrete or tarmac and rubber tarmac.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are some seats situated along the paths for people to rest.
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Playground
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- There is a route around the play equipment which is firm and even, and is at least 150cm wide.
- The play equipment is not within easy reach for a range of users.
- The following play experiences are available: swinging, rocking, climbing, crawling and viewing.
School Lunch Space
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Location and Access
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- The school lunch space is located in the outside area between the Aerospace and the Concorde Hangers.
- The most accessible route has a slight ramp or slope.
- There is step-free access via ramp into this area.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 3 steps with handrails on both sides.
- The handrails are not easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 94cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: stools.
- Furniture available in this area includes: picnic tables.
- The chairs are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
