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Access Guide

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Entrance

  • This entrance is located to the front of the Concorde Hanger.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 193cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 193cm.
  • The doors have a low colour contrast.

Lift

  • The lift surveyed is located to the far right, as you enter the Concorde Hanger.
  • The distance from the Concorde Hanger entrance is 35m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 103cm (width) x 139cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs are located ahead and to the right as you enter the Concorde Hanger.
  • The ground and first floor can be accessed by these stairs.
  • There are handrails on both sides and also a central handrail.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were even at the time of the survey.

Concorde Gallery

  • The area is indoors.
  • This area is interactive.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor have a low colour contrast.
  • There may be background noise in this area.
  • Lighting levels were low at the time of the survey.
  • Display information includes: pictorial, information boards, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
  • There is a fixed hearing assistance system which is not clearly signed.
  • Seating available in this area includes: benches.

Concorde Balcony Platform Lift

  • The lift surveyed is located on the first floor of the Concorde Hangar.
  • The most accessible route to the lift has a platform lift.
  • There are no doors to open along the most accessible route.
  • This lift is an enclosed platform lift.
  • Enclosed Platform Lift View
    • The first floor of the Concorde Hangar and the Concorde balcony can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 95cm (width) x 145cm (depth).
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.
    • The lift is slow moving.
    • Internally the lift has: an audible announcer and a mirror to aid reversing.
    • The lift has a separate door to exit.
    • Lighting levels were low at the time of the survey.
    • There is limited room to manoeuvre on the Concorde.
    • The width of the aisle in the cabin is 60cm.

Toilet with Adaptations (First Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the first floor of the Concorde Hanger.
    • The distance from the lift is 5m.
  • Route View
    • The most accessible route to the toilet has a standard lift.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The width of the opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 135cm (width) x 290cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 94cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There is one coat hook.
    • The coat hook is 102cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

New York Conference Room

  • The room is located on the ground floor of the Concorde Hanger.
  • The distance from the entrance to the Concorde Hanger is 25m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The New York and Lobby area can be used separately, or can be used as one larger, joined space.
  • There is a single manual door.
  • The door opens away from you.
  • The width of the opening is 84cm.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm and a television.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Miami and Washington Conference Room

  • The room is located on the ground floor of the Concorde Hanger.
  • The distance from the entrance to the Concorde Hanger is 25m.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The Washington and Miami rooms can be used separately, or can be used as one larger, joined space.
  • There is a single manual door.
  • The door opens away from you.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 82cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm and a television.
  • There may be background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

John James Theatre

  • The John James Theatre is located on the first floor of the Concorde Hanger.
  • There is step-free level access via lift to this area.
  • The lift bypasses steps.
  • There is written text signage on or near the entrance.
  • There are double manual doors.
  • The doors open towards you.
  • The width of the opening is 168cm.
  • The doors have a high colour contrast.
  • Facilities in this area include: fixed, tiered seating.
  • There is not step-free level access throughout.
  • There is stepped access to all of the upper rows of seating.
  • There are no doors along circulation routes in this area.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor have a low colour contrast.
  • Seating available in this area includes: flip-down seats with armrests.
  • Seating is fixed.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.