Access Guide
Introduction
- Services / facilities within the building include photo processing, a pharmacy and an optician (opthalmic and dispensing).
- Services / facilities within the grounds include a petrol station.
COVID-19 Information
- The information in this section was taken in March 2021.
- There are external queuing points.
- The external queuing points are clearly marked/signed.
- There are separate doors for entering and exiting.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are wall mounted.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is a one-way system throughout.
- The one-way system is clearly marked/signed.
- There is clear signage inside to help with social distancing.
- There are protective clear screens located at desks/counters.
- Toilets are available.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Location
- The venue is situated within the centre of the area.
- This venue is situated in Leyton.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Leyton Midland Road.
- The nearest underground station is Leyton.
Opening Times
- Monday 07:00 - 00:00.
- Tuesday 00:00 - 00:00.
- Wednesday 00:00 - 00:00.
- Thursday 00:00 - 00:00.
- Friday 00:00 - 00:00.
- Saturday 00:00 - 22:00.
- Sunday 11:00 - 17:00.
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Comments
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- The pharmacy, optician and photo sections open from 08:00 to 22:00 Monday to Saturday and 11:00 to 17:00 on Sunday..
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- The car park is at the front and side of the venue.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 370cm x 500cm (12ft 2in x 16ft 5in).
- The nearest designated bay is 12m (13yd) from the main entrance.
- The furthest designated bay is 50m (55yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 202cm (6ft 8in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 200cm (6ft 7in) wide.
Reception (Customer Service)
- The reception desk is 26m (28yd) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
- Customers can charge scooters or wheelchairs at the venue.
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Comments
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- Aisle 31 is a wide aisle for wheelchair users.
- There are fixed hearing loops at 8 of the checkout positions.
Restaurant Bar Internal (Cafe)
- The following information is for the café.
- Once inside, there is level access to the service.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 8m (8yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- Menus are wall only.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 53m (58yd) from the main entrance.
- The accessible toilet is located ahead as you enter next to the checkouts.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 146cm x 190cm (4ft 9in x 6ft 3in).
- Floor manoeuvring space is not clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 76cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is fair.
- Lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located behind the checkouts.
- The female and male toilets are 53m (58yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located near the standard toilets.
- The height of the baby change table once extended is 95cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Paper cups are available on request.
- There are 3 manual wheelchairs and 3 mobility scooters available to borrow.
- There are 6 clip-on trolleys for customers own wheelchairs.
- There is one wheelchair with an attached trolley available to borrow.