Access Guide
Introduction
- Services / facilities within the building include a dance studio, fitness suite, swimming pool, and an aerobics studio.
Opening Times
- Monday 06:00 - 22:30.
- Tuesday 06:00 - 22:30.
- Wednesday 06:00 - 22:30.
- Thursday 06:00 - 22:30.
- Friday 06:00 - 22:30.
- Saturday 08:00 - 22:00.
- Sunday 08:00 - 22:00.
Location
- The venue is situated outside the centre of the area.
- This venue is situated in Chingford.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Highams Park.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There are 5 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
- The nearest designated bay is 28m (31yd) from the main entrance.
- The furthest designated bay is 52m (57yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is block paving.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 144cm (4ft 9in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 140cm (4ft 7in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
Reception
- The reception desk is 6m (19ft 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in some parts of the venue.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are varied.
Restaurant Bar Internal
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Food is available from the bar.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 18m (19yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 46cm (1ft 6in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 8 steps.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Level Change (Spa Bath)
- There are steps to access this area / service.
- The steps are located leading into the spa bath.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on the right going up.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the left as you pass reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 32m (35yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 110cm x 145cm (3ft 7in x 4ft 9in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is low.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 12m (13yd) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are heavy.
- The opening is 120cm wide.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is general induction training.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located within the family changing area.
- The facility is 10m (10yd 2ft) from the main entrance.
- The door opens outwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a sliding bolt.
- The dimensions of the accessible changing room are 165cm x 195cm (5ft 5in x 6ft 5in).
- There is not an emergency alarm in the cubicle.
- There is not a locker within the accessible changing room.
- There is a changing bench.
- The facility changing bench is free standing.
- The facility changing bench height is fixed.
- The length of the bench is 160cm (5ft 3in).
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 48cm (1ft 7in).
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Comments
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- There is also a flip down baby change facility within the accessible changing room, with an extended height of 89cm.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 22m (24yd) from the main entrance.
- The accessible toilet is located to the left as you pass reception.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 153cm x 190cm (5ft 0in x 6ft 3in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- Lighting levels are medium.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 28m (31yd) from the main entrance.
- The standard changing room is 16m (17yd) from the reception desk.
- The standard changing room is 6m (19ft 8in) from the swimming pool.
- The standard changing rooms are located to the left as you pass reception.
- There is level access to the standard changing rooms.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located within the standard changing rooms.
- The female and male toilets are 28m (31yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard toilets.
- The height of the baby change table once extended is 88cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.