Access Guide
Introduction
- Services / facilities within the building include a hall and a meeting room for hire, customer services and a study space. Parking permit forms for residents and business can be supplied and sent from the library. Library Plus has a service of dedicated staff to help guide customers with submitting documents to the council.
Opening Times
- Monday 09:00 - 19:00.
- Tuesday 09:00 - 19:00.
- Wednesday 09:00 - 19:00.
- Thursday 09:00 - 19:00.
- Friday 09:00 - 19:00.
- Saturday 09:00 - 18:00.
- Sunday 12:00 - 16:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Leytonstone High Road.
- The nearest underground station is Wanstead.
Parking
- The venue does not have its own car park.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- Parking is available to the rear of the Matalan store in Kirkdale Road.
Outside Access (High Road)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 145cm (4ft 9in).
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Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 100cm (3ft 3in).
Outside Access (Side Entrance)
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Entrance
View
- This information is for the entrance located to the right of the building.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width.
- The width of the door opening is 158cm.
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Step(s)
View
- The step(s) is/are located on the ntrance.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 11m (12yd 1in) from the first floor lift.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Library
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- The library does not have computers with accessible software.
- Auxiliary aids are not available for computer users.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
View
- There are another set of stairs on the second entrance which leads up the 1st floor of the library.
Lift
- There is a lift for public use.
- The lift is located to the rear of the venue.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-2.
- Wall mounted information boards are provided at lift landings.
- The lift is approximately 11m (12yd 1in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 94cm (3ft 1in).
- The dimensions of the lift are 134cm x 158cm (4ft 5in x 5ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Toilet with Adaptations (Ground Floor Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is Braille, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is not push pad activated.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 330cm (4ft 11in x 10ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 152cm from the floor.
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 85cm.
- The shelf is not located where it is reachable.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 144cm (4ft 9in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 99cm (3ft 3in).
Toilet with Adaptations (First Floor Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is Braille and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the customer service.
- The accessible toilet is located on the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 92cm (3ft).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 238cm (4ft 11in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 88cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 97cm (3ft 2in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the first floor to the rear of the venue.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located on the firstfloor rear of the building.
- The shared toilet(s) is/are approximately 14m (15yd 11in) from the customer services.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- Home visits / services are not available.