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St James Street Station

St James's Street, Walthamstow, London, E17 7PJ

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Access Guide

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Opening Times (Ticket Office)

  • Monday 06:30 - 20:00..
  • Tuesday 06:30 - 20:00..
  • Wednesday 06:30 - 20:00..
  • Thursday 06:30 - 20:00..
  • Friday 06:30 - 20:00..
  • Saturday 06:30 - 20:00..
  • Sunday 08:00 - 16:00..

Location

  • The venue is situated within the centre of the area.
  • This venue is situated in Walthamstow.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest underground station is Walthamstow Central.

Parking (Mission Grove)

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the side of the station.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
  • Step(s) View
    • The step(s) is/are located at the main entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 11cm.
    • There is not a/are not handrail(s) at the step(s).

Reception (Ticket Office)

  • The reception desk is 11m (12yd) from the main entrance.
  • The desk is 11m (12yd) from the main entrance .
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use system.

Inside Access

  • There is not level access to the service.
  • Lighting levels are varied.

Level Change (Platforms 1 and 2)

  • There are steps to access this area / service.
  • The steps are located leading up to the platforms.
  • There is / are 15+ step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 20:00-06:30.
  • There is a ticket office.
  • The ticket office is located in the foyer.
  • The ticket office is 11m (12yd) from the main entrance.
  • The train companies operating from within this station are National Express East Anglia.
  • There is not a taxi rank at the station.
  • There are 2 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are visual.
    • Platforms which have tactile markings at the platform edge are 1 and 2.
    • Accessible toilets are not located on the platform(s).
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1-2.
  • The platform(s) accessed by steps only is / are 1-2.

Toilet with Adaptations

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.