You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Walthamstow.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is St James Street.
• The nearest underground station is Blackhorse Road.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday 09:00 - 15:00.
• Wednesday Closed.
• Thursday 09:00 - 15:00.
• Friday Closed.
• Saturday Closed.
• Sunday 09:00 - 15:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is parking available along Essex Road which is across the road from the pump house next to St James Park.
  • There is signage is posted along the road for any charges.

You are on Access Point (Main Entrance). Skip to the next section.

Access Point (Main Entrance)

Collapse all Expand all

• Access Point View
  • This information is for the access point located on South Access Road.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
  • The width of the gap is 350cm.
  • This access point leads on from the South Access Road into the museum grounds.
• Ramp/Slope View
  • The ramp/slope is located leading up from the main road.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are moderate to good.

You are on Outside Access (Museum Entrance). Skip to the next section.

Outside Access (Museum Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the museum.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 76cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• Video tours are not available.
• There is not a hearing assistance system.
• There is not a wheelchair to borrow.

You are on Level Change (Train Exhibits). Skip to the next section.

Level Change (Train Exhibits)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at both ends of the carriage exhibit.
• There is/are 4, 4 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Train Exhibit. Skip to the next section.

Train Exhibit

• There is a exhibit for the London underground trains on the right as you enter the grounds.
• It is step only access. The steps to enter the train are deep with open risers, there is little room to manoeuvre a wheelchair in the carriages, the door width of the train doors to enter is 86cm.
• There are some outdoor benched seating next to the train with no arm rests.

You are on Entrance (Café). Skip to the next section.

Entrance (Café)

• This information is for the entrance located at the front of the café.

Collapse all Expand all

• Entrance View
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located at the café entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 8cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • Just inside the second door into the café there is a shallow step which is not clearly marked and does not have handrails.

You are on Eating and Drinking (Cafe). Skip to the next section.

Eating and Drinking (Cafe)

• The following information is for the café.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the café entrance.
• The standard height for tables is 75cm.
• There is not ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is cold snacks and drinks.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
  • This accessible toilet is located at the rear of the yard.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 170cm x 255cm (5ft 7in x 8ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
• Comments View
  • There is a steep slope leading to the toilets.

You are on Level Change (Accessible and Standard Male Facility). Skip to the next section.

Level Change (Accessible and Standard Male Facility)

• There is a ramp/slope to access this area/service.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located at the rear of the yard.
  • The female toilets are 9m (29ft 6in) from the main entrance.
  • Inside the venue, there is not level access to the female toilet.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilets are located at the rear of the yard.
  • The male toilets are 6m (19ft 8in) from the main entrance.
  • Inside the venue, there is not level access to the male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

You are on Level Change (Standard Female Toilet). Skip to the next section.

Level Change (Standard Female Toilet)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right side of the toilet block.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.