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COVID-19 Information

• The information in this section was taken in March 2021.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the area.
• This venue is situated in Upper Walthamstow.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest underground station is Walthamstow Central.

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Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is a horizontal strip of parking in Wood Street.
  • This operates on a voucher system which can be purchased from the local shops.

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Outside Access (Main Entrance)

• This information is for the entrance located in Upper Walthamstow Road.
• There is not level access into the venue.
• The main doors open (no doors).

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Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

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Reception (Ticket Office)

• The reception desk is 4m (13ft 1in) from the main entrance.
• The desk is 4m (13ft 1in) from the main entrance .
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

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Opening Times (Ticket Office)

• Monday 06:00 - 17:40..
• Tuesday 06:00 - 17:40..
• Wednesday 06:00 - 17:40..
• Thursday 06:00 - 17:40..
• Friday 06:00 - 17:40..
• Saturday 06:00 - 17:40..
• Sunday 08:00 - 15:40..

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• Lighting levels are varied.

You are on Level Change (Platforms 1 and 2). Skip to the next section.

Level Change (Platforms 1 and 2)

• There are steps to access this area / service.
• The steps are located leading up to the platforms.
• There is / are 15+ step(s) to the area / service.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 18:00 - 06:00.
• There is a ticket office.
• The ticket office is located in the foyer.
• The ticket office is 4m (13ft 1in) from the main entrance.
• The train companies operating from within this station are National Express East Anglia.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

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Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by steps only is / are 1-2.

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Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

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Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

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Additional Info

• Staff do not receive disability awareness / equality training.
• A member of staff trained in BSL skills is not generally on duty.