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Fearnhead Cross Community and Youth Centre

Insall Road , WA2 0HD

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • Toilets with adaptations are located ahead from the Community and Youth Centre entrance, along the corridor to the right of the reception.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located ahead from the Community and Youth Centre entrance, along the corridor to the right of the reception.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located in front of the Community and Youth Centre.
    • The name of the car park is Fearnhead Cross Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the Community and Youth Centre.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 108cm.
  • There is a bell at a height of 112cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 112cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 113cm.
  • The second door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 115cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located ahead from the Community and Youth Centre.
  • The distance from the Community and Youth Centre is 6m.
  • There is step-free level access to reception.
  • The height of the reception desk is 76cm.
  • There is not a lowered section at the desk.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors, doors permanently held open and narrow aisles (less than 120cm).
  • There is a high visual contrast between the walls and floor in all areas.
  • There may be background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.

Room (Main Hall)

  • The room is located to the right from the Community and Youth Centre entrance.
  • The distance from the Community and Youth Centre entrance is 13m.
  • The most accessible route to the room has step-free level access and doors permanently held open.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has an open extension leaf.
  • The door opens away from you.
  • The width of the opening is 132cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: long tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is a serving hatch for events. The height of the counter is 94cm.

Room (Lounge)

  • The room is located to the left from the Community and Youth Centre entrance.
  • The distance from the Community and Youth Centre entrance is 3m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open away from you.
  • The width of the opening is 128cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and long tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.
  • There is a serving hatch for events. The height of the counter is 94cm.

Room (Counselling Room)

  • The room is located ahead from the main entrance and along the corridor to the right of the reception.
  • The distance from the main entrance is 18m.
  • The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 79cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • The desks are fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Shop (Community Shop)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are over 180cm.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • There is no (or very little) background noise.
    • Seating available on this floor includes: chairs without armrests.
    • Lighting levels were even at the time of the survey.
  • Payment Counter View
    • The counter surveyed was to the right from the shop entrance.
    • Signage is not provided for the counter.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 100cm.
    • There is not a lowered section at the counter.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead from the main entrance along the corridor to the right of reception, and then on the left of corridor after the standard toilets.
    • The distance from the main entrance is 17m.
    • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
    • There is step-free level access into the facility.
    • There is written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 234cm (width) x 196cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 169cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 108cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 110cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.