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Golden Square Shopping Centre

27 Old Market Place, Warrington, WA1 1QB

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About this venue

With an excellent selection of 135 stores, Golden Square Warrington is the destination for busy shoppers looking for great retail stores or somewhere to relax.

Access Guide

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Opening Times

  • Monday 09:30 - 17:30.
  • Tuesday 09:30 - 17:30.
  • Wednesday 09:30 - 17:30.
  • Thursday 09:30 - 20:00.
  • Friday 09:30 - 17:30.
  • Saturday 09:00 - 18:00.
  • Sunday 11:00 - 17:00.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Warrington Central.

Parking (Golden Square)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located on Midland Way and Leigh Street.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
    • The nearest Blue Badge bay is 13m (14yd 8in) from the Blue Zone car park ground floor entrance.
    • The furthest Blue Badge bay is 65m (71yd 3in) from the Blue Zone car park ground floor entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is split into blue zones and red zones.
    • There are Blue Badge bays in each zone.
    • On Thursdays after 4pm and all day Sunday parking is free for all users.

Outside Access (Blue Zone Car Park Ground Floor Entrance)

  • This information is for the entrance located in the car park, on the ground floor in Blue Zone.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).
  • Comments View
    • There are two sets of automatic double doors at this entrance.

Outside Access (Blue Zone Car Park Levels 1-2-3)

  • This information is for the entrance located in the car park on levels 1, 2 and 3 in the Blue Zone.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).
  • Comments View
    • On levels 1 and 2 the doors are automatic.
    • On level 3 there are a set of heavy double doors.
    • The width of the doors is 190cm (6ft 3in).
    • The doors open away from you (push).
    • There is an easy ramp outside each entrance.

Level Change (Blue Zone Car Park Levels 1-2-3)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrances on levels 1-2-3.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Red Zone Car Park Ground Floor Entrance)

  • This information is for the entrance located in the car park, on the ground floor in Red Zone.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).

Outside Access (Red Zone Car Park Levels 1-2-3)

  • This information is for the entrance located in the car park on levels 1, 2 and 3 in the Red Zone.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).

Level Change (Red Zone Car Park Levels 1-2-3)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrances on floors 1, 2 and 3.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Main Entrance)

  • This information is for the entrance located on Old Market Square.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 189cm (6ft 2in).
  • Comments View
    • There is another entrance on Old Market Square with the same measurements.
    • The entrance is located next to Primark.
    • This entrance gives access to Primark and through Primark to the shopping centre.

Outside Access (Leigh Street 1)

  • This information is for the entrance located on Leigh Street.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 200cm (6ft 7in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 200cm (6ft 7in).
  • Comments View
    • The second set of doors is 2m beyond the first set of doors. This entrance is near Debenhams and H&M.

Level Change (Leigh Street 1)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Leigh Street 2)

  • This information is for the entrance located on Leigh Street.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 185cm (6ft 1in).
  • Comments View
    • There are 2 sets of double doors at this entrance.
    • This entrance is near Boots.

Level Change (Leigh Street 2)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 7 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Outside Access (Hilden Square)

  • This information is for the entrance located on Hilden Square.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 190cm (6ft 3in).
  • Comments View
    • This entrance is near Marks and Spencer's and Boots. There is a similar entrance further down Hilden square that gives access to the shopping centre by Nationwide Building Society.

Level Change (Hilden Square)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on the left going up.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Outside Access (Bus Station Entrance)

  • This information is for the entrance located in the bus station.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 400cm (13ft 1in).

Outside Access (Rear Entrance)

  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 230cm (7ft 7in).

Level Change (Rear Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.
  • The ramp/slope is easy.

Other Floors

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are Bus Station and Golden Square Shopping Centre.
    • The floors which are accessible by escalator are bus station and Golden Square Shopping Centre.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are bright.
  • Comments View
    • The entrance to the shopping centre is closed at 6pm daily.
  • Comments View
    • The entrance to the shopping centre is closed at 6pm daily.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the Bus Station.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Bus Station and Golden Square Shopping Centre.
  • The lift is approximately 46m (50yd 11in) from the rear entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Reception (Customer Services)

  • The desk/counter is 66m (72yd 6in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • Comments View
    • There are a set of double doors to enter the customer service area.
    • The width of the doors is 168cm (5ft 5in).
    • The doors open away from you (push).
    • The doors are heavy.

Inside Access (Shopping Centre)

  • There is not level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Level Change (Shopping Centre)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in various areas on the floor within the shopping centre.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.

Other Floors (Shopping Centre)

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are ground floor blue zone car park and the shopping centre.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are bright.
  • Comments View
    • The escalators are opposite Debenhams near the Leigh Street entrance.
    • The escalators lead to the toilets and also access the ground floor Blue Zone car park.

Other Floors (Blue Zone)

  • Steps View
    • The floors which are accessible by stairs are G-M-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • The stairs give access to the ground floor and levels 1, 2 and 3 in the Blue Zone car park.
    • The stairs also give access to the shopping centre on floor M.

Lift (Blue Zone)

  • There is a lift for public use.
  • The lift is located immediately beyond the Blue Zone car park ground floor entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-M-1-2-3.
  • The lift is approximately 22m (24yd 2in) from the blue zone car park ground floor entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 140cm (4ft 7in).
  • The dimensions of the lift are 196cm x 190cm (6ft 5in x 6ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There are 2 lifts in this area with identical measurements.

Other Floors (Red Zone)

  • Steps View
    • The floors which are accessible by stairs are G-M-1-2-3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • The stairs give access to the ground floor and levels 1, 2 and 3 in the Blue Zone car park.
    • The stairs also give access to the shopping centre on floor M.

Lift (Red Zone)

  • There is a lift for public use.
  • The lift is located beyond the Red Zone car park ground floor entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-M-1-2-3.
  • The lift is approximately 12m (13yd 4in) from the red zone car park ground floor entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 140cm (4ft 7in).
  • The dimensions of the lift are 196cm x 190cm (6ft 5in x 6ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There are 2 lifts in this area with identical measurements.

Changing Places (Blue Zone)

  • Location and access View
    • The facility is located on the ground floor.
    • The facility is approximately 24m (26yd 9in) from the Blue Zone car park ground floor entrance.
    • There is level access to the facility.
  • Dimensions and features View
    • You do not need a key for the facility.
    • The door opens outwards (automatically).
    • The door is push pad activated.
    • The width of the door is 90cm (2ft 11in).
    • The dimensions of the facility are 285cm x 350cm (9ft 4in x 11ft 6in).
    • The facility changing bench height is adjustable.
    • The facility changing bench is free standing.
    • The length of the facility changing bench is 180cm (5ft 11in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers the changing bench and the toilet.
    • The sling is attached to the hoist by hook and loop.
    • The facility toilet is corner.
    • The transfer space on the left as you face the toilet is 92cm (3ft).
    • The transfer space on the right as you face the toilet is 68cm (2ft 3in).
    • Wall mounted grab rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • Drop down rails are provided.
    • As you face the toilet the drop down rail(s) is/are on both sides.
    • The type of wash basin is fixed.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • Disposal facilities are available.
    • A privacy screen is available.
    • Wide tear off paper roll is not available.
    • The facility has a non slip floor.
    • A functioning emergency alarm is available.
    • It is a push button style alarm.

Accessible Toilet (Blue Zone Left Side)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 22m (24yd 2in) from the Blue Zone car park ground floor entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is push pad activated.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 282cm x 315cm (9ft 3in x 10ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 232cm (7ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (Blue Zone Right Side)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 24m (26yd 9in) from the Blue Zone car park ground floor entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is push pad activated.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 282cm x 315cm (9ft 3in x 10ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 232cm (7ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Accessible Toilet (Family and Baby Changing Room)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the Blue Zone car park ground floor entrance.
    • The accessible toilet is located to the right as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is push pad activated.
    • The door is locked by a push button or pad.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 263cm x 248cm (8ft 8in x 8ft 2in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 195cm (6ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet cubicle.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.