Access Guide
Introduction
- Services / facilities within the building include a swim spa, hot tub, therapeutic jacuzzi, sensory room, music room and a studio.
- Services / facilities within the grounds include a garden and greenhouse.
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Comments
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- The venue offers specialist day care for adults with physical and learning disabilities.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Birchwood.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the right and rear of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The height of the intercom is 144cm (4ft 9in).
- The main door(s) open(s) automatically.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The door(s) is/are double width.
- The width of the door opening is 156cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading to the entrance.
- The gradient of the ramp/slope is slight.
Reception
- The desk/counter is 1m (3ft 3in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played at various times.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Dining Room)
- The following information is for the restaurant.
- The restaurant is located at the rear of the venue.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 27m (29yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- The type of food served here is hot and cold meals and snacks.
Garden
- The garden is at the rear of the venue.
- The exit door to the garden is in the music room at the rear of the venue.
- This room is approximately 25m from the main entrance.
- The door leading to the garden is single and heavy.
- The door opens away from you (push).
- The door is 76cm wide.
- There is a greenhouse that is used to teach horticulture.
- There are picnic tables, bench seating and chairs with armrests available in this area.
- There is also access to the garden from the domestic kitchen.
Level Change (Garden & Music Room)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the garden in front of the music room.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Domestic Kichen
- This room is located off the office corridor and is 26m from the main entrance.
- The kitchen is equipped with an electric cooker, microwave and fridge freezer.
- The kitchen units are 93cm high.
- The standard sink has leaver taps without a mixer tap.
- There is a lowered sink.
- This sink is 65cm high and has twist and turn taps.
Studio
- The studio is opposite reception and is approximately 5m from the main entrance.
- The room can be divided into two separate rooms.
- This area is used for a variety of activities including dance and crafts.
- There is a mobile hoist in this area.
Therapeutic Jacuzzi room
- This area is 14m from the main entrance and is located off the main corridor.
- There are 3 medium clearly marked steps leading to the jacuzzi.
- These steps do not have handrails.
- There is a ceiling hoist that covers some of the areas in the room.
- There is an mobile adjustable changing bench within the room.
Swim Spa & Hot Tub
- This area is located off the main corridor and is 24m from the main entrance.
- There is a ceiling hoist that covers all areas.
- There are 5 deep unmarked steps to the left and right of the tub.
- These steps have handrails on either the left or right going up.
Changing Places (Reception)
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Location and access
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- The facility is located off the main corridor to the right.
- The facility is approximately 6m (6yd 1ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens inwards.
- The width of the door is 92cm (3ft).
- The dimensions of the facility are 318cm x 274cm (10ft 5in x 8ft 12in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 98cm (3ft 3in).
- The transfer space on the right as you face the toilet is 180cm (5ft 11in).
- Wall mounted grab rails are not available for the toilet.
- Drop down rails are not provided for the toilet.
- The type of wash basin is adjustable.
- Wall mounted grab rails are not available at the wash basin.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
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Comments
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- The toilet in this room is a Closomat toilet.
- This toilet has armrests that can be raised if not required.
- The height of this toilet is 46cm.
Changing Places (Swim Spa & Hot Tub)
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Location and access
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- The facility is located off the main corridor.
- The facility is approximately 26m (28yd 1ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens outwards.
- The width of the door is 77cm (2ft 6in).
- The dimensions of the facility are 308cm x 550cm (10ft 1in x 18ft 1in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 130cm (4ft 3in).
- The transfer space on the right as you face the toilet is 140cm (4ft 7in).
- Wall mounted grab rails are not available for the toilet.
- Drop down rails are provided for the toilet.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are not available at the wash basin.
- Disposal facilities are not available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
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Comments
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- There is an accessible shower in this area.
- The shower has an adjustable shower head and a fixed handrail.
- There is not a changing bench permanently in this room but a mobile one can be made available when required from another area.
Changing Places (Activity Room 1)
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Location and access
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- The facility is located off the main corridor to the left.
- The facility is approximately 14m (15yd 11in) from the main entrannce.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens inwards.
- The width of the door is 84cm (2ft 9in).
- The dimensions of the facility are 250cm x 479cm (8ft 2in x 15ft 9in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 190cm (6ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 105cm (3ft 5in).
- The transfer space on the right as you face the toilet is 110cm (3ft 7in).
- Wall mounted grab rails are not available for the toilet.
- Drop down rails are provided for the toilet.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is fixed.
- Wall mounted grab rails are not available at the wash basin.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
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Comments
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- The transfer space to the right is obstructed by a piece of furniture.
Changing Places (Activity Room 4)
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Location and access
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- The facility is located off the main corridor to the right.
- The facility is approximately 17m (18yd 1ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens inwards.
- The width of the door is 87cm (2ft 10in).
- The dimensions of the facility are 388cm x 306cm (12ft 9in x 10ft).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the facility changing bench is 190cm (6ft 3in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on one side only.
- The transfer space on the left as you face the toilet is 320cm (10ft 6in).
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall mounted grab rails are on the right.
- Drop down rails are not provided for the toilet.
- The type of wash basin is fixed.
- Wall mounted grab rails are not available at the wash basin.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is not available.
- It is out of reach (higher than 10cm (4") from the floor).
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Comments
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- There is a toilet chair that can be used in this area.
Accessible Toilet (Activity Room 4)
- Accessible toilet facilities are available.
- The accessible toilet cubicle was being used for storage at the time of the survey.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located off the main corridor to the right.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding.
- There is no lock for the toilet door.
- The width of the accessible toilet door is 64cm (2ft 1in).
- The door is heavy.
- The dimensions of the accessible toilet are 185cm x 210cm (6ft 1in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail, however it is not on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are clinical waste and general domestic waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are not available for the toilet.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 128cm (4ft 2in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Accessible Toilet (Office Corridor)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 21m (22yd 2ft) from the main entrance.
- This accessible toilet is located off the office corridor.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door is light.
- The dimensions of the accessible toilet are 192cm x 270cm (6ft 4in x 8ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 80cm.
- The lateral transfer space on the right is 80cm.
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are not available for the toilet.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 136cm (4ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 78cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a medium colour contrast between the internal door and wall.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Level Change (Office Corridor - Accessible Toilet - Domestic Kitchen)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the office corridor.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located off the office corridor.
- The female and male toilets are approximately 10m (10yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the gardens at the rear of the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.